Customer Insights

Why do you need to gain more return customers and 7 tactics to do it

How to boost sales by expanding customer shopping cart

Table of contents

Customer satisfaction surveys allow businesses to find out what their audience thinks about the services they provide. With a survey, you can better assess how your customers feel about your product, services, or general business processes. Customer surveys can be completed online, offline or on both fronts.

The price set on a product has a significant impact on both customers’ consuming behavior and shop owners’ profit. Overpricing a product will grind purchases to halt, while under charging it will not guarantee retailers’ average level of profit margins. There must be a pricing strategy offering an optimal price level for retailers to cover all the costs and maximize the profit while holding an appeal to buyers.

Table of content Why build up customer profile is important? How to define appropriate customers? Create a demographic profile Navigate customer’s lifestyle and attitude Identify your competitors