Mageplaza
Support

FOR YOUR SUSTAINABILITY

Mageplaza Support Timeframe

Mageplaza Help Center

Mageplaza Helpdesk

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Extended Support Timeframe

We are dedicated to customers we serve

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We are the first and only extension vendor that provides
an extended technical support timeframe

Our availability:

  • Mageplaza 8:00 - 24:00 ICT Monday to Friday
  • Mageplaza 8:00 - 12:00 ICT on Saturday
availability

Our technical team is ONLINE now!

We will be back soon!

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Exclusive Support For Partners & VIP Customers

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On Slack

Receive technical support on a private Slack channel

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Personal Support

Get support directly from Mageplaza technical manager

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Fast & Forward

Skip the waiting line and get direct support for all your needs

How To Reach Out

Help Center

Search exist solutions in our resources base for a quick method to resolve your problem. If you do not get the answer, contact us.

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Helpdesk

Send your request to our support team, our technical supports will look into your inquiry in 24 hours and help you solve your problems.

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Frequently Asked Questions

By joining our Partner program and biome VIP customers, you can receive personal support from technical managers on Slack.
Yes, you can. Mageplaza extensions are open source and can be customized for your own needs. For custom features, please contact our technical support for the Magento 2 Extension Customization Service.
Our products are subscription-based, so within the subscription time, constant updates are well included. But for the quickest updates and features, consider becoming our Partner.
The installation process for Mageplaza extensions is easy to follow. Please see our Install Magento 2 Extension guide for more information. You can also use our Magento 2 Installation Service.
You can see the Mageplaza User Guide for all the necessary information.