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Webhook for Magento 2   v1.0.0

Webhook for Magento 2
magento partner

Mageplaza Webhook for Magento 2 helps online store to configure to send an API request to a configurable destination (URL) when specific event entities occur. This is a very useful tool supporting stores updates instant, real-time notifications.

  • Send API requests when specific events occur
  • Send API requests when cart abandonment happens
  • Send leads/customer data to CRM or Email Marketing tools
  • Log requests and responses
  • Send alerts for request errors
  • Be compatible with Mageplaza SMTP



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Lifetime Update


365-Day Support

Compatible With

CE, EE 2.1.x, 2.2.x, 2.3.x

Webhook and great benefits

What is webhook?

Let’s take an example picture of a doorbell system including a button near the door and a bell in the living room. When a visitor pushes the button, the doorbell ring and you notice that someone is at the door. This is the signal which is sent from the button to the doorbell.

Webhook works on the same concept. Webhooks are basically user-defined HTTP callbacks which are triggered by specific events. When a trigger event occurs in the source site, the webhook sees the events, collect the data and sends it to the URL in the form of an HTTP request.

Benefits of webhooks

  • Recognize an event which has just taken place instantly
  • Ensure the data to be synchronized across multiple web applications
  • Shipping method service: Specific Webhooks are appointed to specific shipping methods (e.g., by air, by rail, by sea)
  • Connect two or more applications where the event in one application triggers the event in another application.

Send API requests when specific events occur

Webhook by Mageplaza realized instantly any updated events and send API requests to other servers or applications at the exact time when specific events occur. Admins can create hooks based on any events related to:

  • New Order/Invoice/Shipment/Credit Memo
  • New Order Comment
  • New/Update/Delete Customer
  • New/Update/Delete Product
  • New/Update/Delete Category
  • Customer Login
  • Abandoned Cart

Magento 2 Webhook extension Send API requests when specific events occur

Send API requests when cart abandonment happens

Magento 2 Webhook Send API requests when cart abandonment happens

One of the noticeable features of Webhook is to allow sending API requests in case cart abandonment occurs.

In case a store has Customer Care or Sales departments, the notification about abandoned carts is very important and need updating by seconds to solve the issue or take care of customers shortly.

Send leads/customer data to CRM or Email Marketing tools

Webhook extension supports very efficiently for online stores using CRM and/or Email Marketing systems. The new data such as new order/new customers or any related updates will be sent automatically to these servers.

Therefore, with Webhook, store owners will be happy with the united and updated important data, then the sales and the after-sales process will be progressed smoothly and effectively accordingly.

Magento 2 Webhook Send leads/customer data to CRM or Email Marketing tools

Log requests and response

Magento 2 Webhook - Log requests and response

Hook logs are supported to help admins update the status of hooks: success or error. With the error hook, there is a message displayed on the log for a quick view.

Besides, admins can view the hook details including Log ID, entity and especially preview the response quickly from the action field of the log.

More features

Send alerts

Notification emails about errors during sending API requests

Auto-clear logs

Automatically clean logs if the total of logs reaches a specific number

Resend requests

Resend a new request after fixing its errors..

Full Features List

For store admins

  • Disable the extension
  • Set time to send abandoned carts notice
  • Allow sending an alert email when an error occurs
  • Select email template
  • Set a total number for keeping logs
  • Clean logs daily

Manage Hooks

  • Set name for a new hook
  • Set status, store view, priority for the hook
  • Input Payload URL
  • Select Method for sending requests
  • Input Header for the hook
  • Select content type with 4 choices
  • Insert variables to the body and preview
  • Manage hooks via a grid

Hook Logs

  • View all status, entity, a message of logs
  • View error messages of logs
  • Select action for a log: Preview response or Replay (with fixed logs)


  • filter_drama I use a CRM system. Can I configure to send instantly updated data when customers make new orders to this system?

    Yes, absolutely. Please select hook trigger entity is new order and insert your payload URL of CRM system from the admin backend.

  • filter_drama Can I set time to define abandoned cart?

    Yes, it can be done easily from adding time by minutes in the admin backend.

  • filter_drama How many logs can be kept?

    It is not fixed. You can set the number from the backend. When the total of logs reaches a specific number, the system will automatically process cleaning logs.

  • filter_drama When the request from a hook fails, how can I know?

    Please enable alert function from the backend, this allows sending notification about errors via email.

  • filter_drama How can I avoid the alert email being sent to spam box?

    To prevent this issue, you can take a look at which can meet your expectation.

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