How to configure Magento 2 Contact Us form & Contact email address

The Contact Us link on the footer of the store is an easy way for customers to keep in touch with you. Customers can complete the form to send a message to your store.

Magento sets [email protected] as the default email address, but you may want to change it to your own here. To make sure it send to you inbox, you should enable SMTP. In addition, you also can customize the email templates, and upload your brand email logo here.

As known as an effective loyalty program, it provides a system of rewards for various customer behaviors. By rewarding buyers for performing specific actions such as repurchasing, subscribing, rating and reviewing, shopping doers are engaged and encouraged to commit to your online stores, read more …

Here are the Contact us form in the frontend, visitors/customers can send you an email via this page.

After the form is submitted, a thank-you message appears. The contact-us-info block contains the form, and can be easily customized.

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4 steps to configure Contact Us form in Magento 2

• Step 1: Login to your Magento 2 backend
• Step 2: Configure Contact Us form
• Step 3: Customize Contact Us form
• Step 4: Check the result

Step 1: Login to your Magento 2 backend

• On the Admin sidebar, click Stores. Then under Settings, choose Configuration.
• In the panel on the left under General, choose Contacts.

Step 2: Configure Contact Us form

• Expand the Contact Ussection. If necessary, set Enable Contact Us to “Yes”

• Expand the Email Options section. Then, do the following:
  • In the Send Emails to field, enter the email address where messages from the Contact Us form are sent.
  • Set Email Sender to the store identity that appears as the sender of the message from the Contact Us form. For example: Custom Email 2.
  • Set Email Template to the template that is used for messages sent from the Contact Us form.

When all the steps aren’t done, click Save Config.

Step 3: Customize Contact Us form

• On the Admin sidebar, click on Content. Then under Elements, choose Blocks.
• Find the Contact Us Info block in the list, and open in the Edit mode.

• Scroll down to the Content field, and make any changes necessary.
  • Use the editor toolbar to format the text, and add images and links.
  • Click on Show / Hide Editor to work directly with the HTML.

Step 4: Check the result

After setup everything, click on Save Block to get all done.

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