How to configure Contact Us form and contact email address in Magento 2

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The Contact Us link on the footer of the store is an easy way for customers to keep in touch with you. Customers can complete the form to send a message to your store.

Magento sets [email protected] as the default email address, but you may want to switch it to your own. In addition, you also can customize the email templates.

Here are the Contact us form in the frontend, visitors/customers can send you an email via this page.

How to configure Contacts form and contact email address Contact us form

After the form is submitted, a thank-you message appears. The contact-us-info block contains the form, and can be easily customized.

To configure Contact Us form

  • On the Admin sidebar, click Stores. Then under Settings, choose Configuration.
  • In the panel on the left under General, choose Contacts.
  • Expand the Contact Ussection. If necessary, set Enable Contact Us to “Yes”

How to configure Contacts form and contact email address Contact us setting

  • Expand the Email Options section. Then, do the following:
    • In the Send Emails to field, enter the email address where messages from the Contact Us form are sent.
    • Set Email Sender to the store identity that appears as the sender of the message from the Contact Us form. For example: Custom Email 2.
    • Set Email Template to the template that is used for messages sent from the Contact Us form.

How to configure Contacts form and contact email address Email Options

When all the steps aren’t done, click Save Config.

To customize the Contact Us form:

  • On the Admin sidebar, click on Content. Then under Elements, choose Blocks.
  • Find the Contact Us Info block in the list, and open in the Edit mode.

How to configure Contacts form and contact email address Contact us in Block

  • Scroll down to the Content field, and make any changes necessary.
    • Use the editor toolbar to format the text, and add images and links.
    • Click on Show / Hide Editor to work directly with the HTML.

How to configure Contacts form and contact email address Edit Contact us information

  • After that, click on Save Block to get all done

Ref: Magento 2 User Guide

Please leave comments if you have any questions, feedbacks.

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