UX Audit Service

Think of your online store as a busy market where every moment is important.

But what if your customers are getting lost on your site, annoyed by hard-to-use menus, slow pages, or a tricky checkout?

That's where the Magento UX Audit Service comes in – your tool for turning a good online store into a great one. We’ll conduct a UX audit to make your Magento store user-friendly and high-converting.

Price: $1200


What is Magento UX audit?

A Magento UX audit is a comprehensive evaluation of the user experience (UX) aspects of an online store or website built on the Magento e-commerce platform.

This audit aims to identify usability issues, design flaws, and other potential barriers that might hinder the website's performance or the overall customer experience. By conducting a UX audit, e-commerce businesses can gain valuable insights into their website's strengths and weaknesses and make data-driven decisions.

Once the audit is completed, a detailed report is usually generated, outlining the findings and recommendations for improvement. E-commerce businesses can use this report to implement changes that enhance their website's user experience, boost conversion rates, and increase customer satisfaction.

Benefits of Magento UX audit

Do you know that 88% of visitors will not return to a website after a bad user experience? Auditing your Magento store can significantly boost user experience and performance. Here are the key advantages of a Magento UX audit:

Magento UX Audit

Enhanced user experience

The primary benefit of a UX audit is that it helps identify and address usability issues and pain points experienced by users. By resolving these issues, the website's overall user experience improves, leading to higher customer satisfaction and increased loyalty.

Magento UX Audit

Higher conversion rates

When the website is easy to navigate, product information is presented clearly, and the checkout process is smooth, users are more likely to complete their purchases, resulting in higher conversion rates and revenue.

Magento UX Audit

Reduced cart abandonment

UX audits help identify obstacles and complications in the checkout process that might lead to cart abandonment. As a result, businesses can reduce the number of abandoned carts and increase successful transactions.

Magento UX Audit

Increased customer retention

Positive user experiences lead to higher customer retention rates. Satisfied customers are more likely to return to the website for future purchases and recommend the website to others, fostering brand loyalty.

Magento UX Audit

Competitive advantage

A well-optimized and user-friendly website can give businesses a competitive advantage over their rivals. If your website provides a superior user experience compared to competitors, customers are more likely to choose your store over others.

Magento UX Audit

Improved SEO performance

Search engines often reward websites with better user experiences by ranking them higher in search results. A UX audit can help identify SEO-related issues, such as slow-loading pages or poor mobile responsiveness, and fixing these can positively impact search engine rankings.

UX audit your Magento store step by step

Step 1. UX research

Duration: 6 hours of collecting information about similar projects on the web.

Activities: During this stage, we examine websites with services similar to yours. We focus on analyzing the structure and functionality of these websites to identify what users are accustomed to.

Result: A list of industry best practices and popular interface elements. This provides insights into what users expect to see and need on your website based on what they are familiar with from similar services.

Step 2: Web best practices review

Duration: 1 hour

Activities: Check specific elements of your website to ensure they adhere to web best practices, including:

Logo linking
Color contrast ratio
Cookies notification
Text line width
Google Analytics & Tag Manager implementation
Mobile version element size

Result: A list of required improvements concerning web best practices. This helps ensure your website follows standard practices for these elements, leading to a more user-friendly experience.

Step 3: Page-by-page UX review

Duration: 13 hours

Activities: We thoroughly review each page of your website, including:

Ecommerce best practice presence
Element display errors
Page goals & paths to these goals
Nudge techniques presence (marketing goal supporters)
User behavior statistics (if Google Analytics access provided)

Result: A list of required improvements specific to each page of your website. We can also provide simple sketches and screenshots.

Ready to boost your website's UX?

Review your UX now
Magento UX Audit

Why should you choose Magento UX audit by Mageplaza?

When hiring us, you can rest assured of qualified UX developers and professional project management.

Magento UX Audit

Specialization in Magento

Mageplaza is a well-known and reputable company specializing in Magento and providing various extensions and solutions for Magento-based websites. Our expertise ensures the UX audit is tailored specifically for Magento websites, addressing its unique features and challenges.

Magento UX Audit

Experienced UX professionals

Mageplaza's team consists of experienced UX professionals who are well-versed in conducting thorough audits and assessments of e-commerce websites. Our UX design and evaluation expertise allows them to identify potential issues and suggest effective improvements.

Magento UX Audit

Comprehensive audit process

The Mageplaza UX audit likely includes a comprehensive evaluation of various aspects of the website, such as navigation, design, checkout process, mobile responsiveness, accessibility, and more. This thorough approach ensures that no critical UX elements are overlooked.

Magento UX Audit

Efficient and timely delivery

Mageplaza's streamlined processes and efficient workflows may result in the timely delivery of the audit report and recommendations. This can be crucial for clients looking to improve their websites quickly and stay ahead of their competitors.

Magento UX Audit

Cost-effective solution

Investing in a Magento UX audit by Mageplaza can be cost-effective in the long run. Clients can prevent costly redesigns and development changes by identifying and addressing UX issues early on.

Magento UX Audit

Continuous support

Clients greatly benefit from ongoing support and assistance from Mageplaza. This support can include help with implementing the suggested improvements, addressing any issues that arise during the process, and providing guidance for long-term UX enhancements.

Magento UX audit pricing

Stage Time Price
UX Research



Web Best Practices



Page by Page Review



TOTAL 40hrs $1200

What is NOT included into this estimation:

  • Development services
  • Prototyping
  • Design services
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Frequently asked questions (FAQs)

A Magento UX audit is a comprehensive evaluation of the user experience aspects of your e-commerce website built on the Magento platform.

It helps identify usability issues, design flaws, and other potential barriers hindering customer satisfaction and conversion rates. You need a UX audit to improve your website's user experience, enhance customer retention, and boost overall business performance.

The Magento UX audit process typically includes data collection and analysis of similar websites, a review of industry best practices, and an evaluation of specific elements like navigation, colors, mobile responsiveness, and more. The audit also involves page-by-page UX reviews to identify display errors, page goals, user behavior statistics, and the presence of e-commerce best practices and marketing techniques.

It takes 40 hours for Mageplaza to conduct a comprehensive Magento UX audit for your website.

You only need to pay $1200 for this package at Mageplaza.

A Magento UX audit provides actionable recommendations to enhance your website's user experience. These improvements may include better navigation, clearer call-to-actions, optimized checkout process, improved mobile responsiveness, adherence to accessibility standards, and more user-friendly design elements.

Yes, a reputable Magento UX audit service, like Mageplaza, customizes the recommendations based on your specific business needs and goals. The audit considers your target audience, industry, and unique requirements to provide relevant and effective solutions.

Yes, a well-executed Magento UX audit can lead to improvements in user experience, which often translates to increased conversion rates. Enhanced website usability, streamlined checkout processes, and clear call-to-actions can encourage visitors to complete purchases, positively impacting your conversion rates.

Depending on your technical knowledge and resources, you can implement some of the recommended improvements on your own. However, professional assistance from UX experts or Magento developers might be necessary for more complex changes and technical enhancements to ensure proper implementation and avoid potential issues.