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Magento
UX Audit Service

Do you know that 88% of visitors will not return to a website after a bad user experience? If your customers are getting lost on your site or annoyed by hard-to-use menus, slow pages, or a tricky checkout, it's time to audit your Magento store's UX.

We'll pinpoint the pain points driving customers away and provide actionable recommendations to boost conversions and create a shopping experience that keeps them coming back for more.

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When should you consider Magento UX audit?

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A drop in your conversion rates or an increase in cart abandonment
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You receive feedback about difficulties in finding information or using site functionality
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Users are quickly leaving your site (high bounce rate)
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After launching new features or a redesigned site

Benefits of Magento UX audit

Magento UX Audit

Boost conversions

Streamlined navigation, clear product info, and frictionless checkout lead to higher conversions. Every $1 invested in UX brings $100 in return.

Magento UX Audit

Slash cart abandonment

Fix checkout pain points to reduce abandoned carts, currently at a staggering 69.8% average.

Magento UX Audit

Gain a competitive edge

88% of online shoppers say they wouldn't return to a website after a bad user experience. Stand out by providing a superior one.

Magento UX Audit

Climb search rankings

Search engines favor user-friendly sites. A UX audit ensures yours meets their standards

Core aspects of our Magento UX audit

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User journey

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Accessibility

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Responsiveness

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Load times

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Page-by-page UX

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Checkout process

UX audit your Magento store step by step

Step 1. UX research

Duration: 6 hours of collecting information about similar projects on the web.

Activities:

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Benchmarking: Evaluate your store's UX against industry standards and user expectations.
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Competitive analysis Analyze competitor UX and identify areas for improvement.
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Data-driven insights: Review website data (from Google Analytics) to uncover user behavior and pain points.

Step 2: Web best practices review

Duration: 1 hour

Activities:

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Accessibility audit: Check your site's accessibility to ensure it’s inclusive for all users.
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Responsive design testing:Test your site's usability across a variety of devices (desktops, tablets, smartphones) and screen sizes.
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Performance optimization: Evaluate page load times and overall site speed.

Step 3: Page-by-page UX review

Duration: 13 hours

Activities:

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Homepage: Analyze first impressions, navigation clarity, and key CTAs.
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Product pages: Evaluate product presentation, information hierarchy, and purchase flow.
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Category pages: Assess filtering/sorting options, product listing layout, and navigation.
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Checkout process:Examine each step for friction points, clarity, and trust signals.
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Account area: Review registration, login, order history, and profile management.

Ready to boost your website's UX?

Review your UX now
Magento Development Services

Why should you choose Magento UX audit by Mageplaza?

When hiring us, you can rest assured of qualified UX developers and professional project management.

Magento UX Audit

Magento expertise

Mageplaza specializes in Magento, providing tailored solutions and extensions for Magento sites. Our expertise ensures your UX audit targets specific challenges effectively.

Magento UX Audit

Skilled UX professionals

Our experienced UX team excels at analyzing eCommerce sites, identifying issues, and providing actionable improvements. Their expertise guarantees a thorough and impactful audit.

Magento UX Audit

Comprehensive evaluation

Mageplaza's audit covers key aspects—navigation, design, checkout, and mobile responsiveness—ensuring a comprehensive UX assessment without missing details

Magento UX audit pricing

Stage Time Price
UX Research

6h

$330

Web Best Practices

1h

$50

Page by Page Review

13h

$820

TOTAL 40hrs $1200

What is NOT included into this estimation:

  • Development services
  • Prototyping
  • Design services

Frequently asked questions (FAQs)

A Magento UX audit is a comprehensive evaluation of the user experience aspects of your e-commerce website built on the Magento platform.

It helps identify usability issues, design flaws, and other potential barriers hindering customer satisfaction and conversion rates. You need a UX audit to improve your website's user experience, enhance customer retention, and boost overall business performance.

The Magento UX audit process typically includes data collection and analysis of similar websites, a review of industry best practices, and an evaluation of specific elements like navigation, colors, mobile responsiveness, and more. The audit also involves page-by-page UX reviews to identify display errors, page goals, user behavior statistics, and the presence of e-commerce best practices and marketing techniques.

It takes 40 hours for Mageplaza to conduct a comprehensive Magento UX audit for your website.

You only need to pay $1200 for this package at Mageplaza.

A Magento UX audit provides actionable recommendations to enhance your website's user experience. These improvements may include better navigation, clearer call-to-actions, optimized checkout process, improved mobile responsiveness, adherence to accessibility standards, and more user-friendly design elements.

Yes, a reputable Magento UX audit service, like Mageplaza, customizes the recommendations based on your specific business needs and goals. The audit considers your target audience, industry, and unique requirements to provide relevant and effective solutions.

Yes, a well-executed Magento UX audit can lead to improvements in user experience, which often translates to increased conversion rates. Enhanced website usability, streamlined checkout processes, and clear call-to-actions can encourage visitors to complete purchases, positively impacting your conversion rates.

Depending on your technical knowledge and resources, you can implement some of the recommended improvements on your own. However, professional assistance from UX experts or Magento developers might be necessary for more complex changes and technical enhancements to ensure proper implementation and avoid potential issues.