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Order Management Suite for Magento 2

Mageplaza Order Management Suite for Magento 2 - a necessary solution to completely manage and process orders. Boost order processing convenience & speed, level up customer satisfaction and strike for the best of profit maximization.

Total price:

$557

Magento 2 Order Management Suite for Magento 2.2.x, 2.3.x, 2.4.x CE/EE/B2B/Cloud/ Adobe Commerce 2.2.x, 2.3.x, 2.4.x

Problems

Order management comes in many areas, so it will take a lot of time if admins have to do it manually. Moreover, the default Magento 2 only supports limited features of order management, which is far less than what stores need. With that in mind, online stores need a complete solution that helps them mass update multiple orders, customize order numbers, handle returns, as well as communicate with customers effectively.

Solutions

  • Automatic price negotiation system
  • Turn PDF invoices to an effective branding medium
  • Utilize the order grid
  • Speed up order processing
  • Hide/ delete unnecessary orders
  • Make the best use of order numbers
  • Built-in “Return & Exchange center”
  • Store credits to keep customers coming back

Allow customers to make price quotes anywhere

Mageplaza Order Management Standard version allows customers to make a quotation request easily in multiple places on your store:

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Category Page: Add items to quote cart right when a buyer is surfing a Category page
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Product Page: The quote cart button is placed under the “Add to cart” button on a Product page
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Shopping Cart Page: As mentioned above, it is very easy to request quotes from the current shopping cart page

Easily customize PDF invoices with pre-made templates

You can design and tailor your own PDF invoices from the backend with a convenient editor & instant preview before saving.

Don’t forget to include your brand identity and necessary company information in the template: logo image, tax ID, address, barcode, QR code, etc.

Better order management with extra important order information columns

With this Mapeplaza extension, you can show a number of important order-related data in the order grid including:

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Default
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Billing
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Shipping: region, country
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Product: name, SKU, product types, thumbnails

These attributes are all important ones with a particular business and used for typical purposes such as order processing, reporting, marketing, etc. For example:

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Target on the regions to which the majority of ordered are shipped to
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Have a concise overview of performance of each product

Save plenty of time by taking one action to mass orders

You can decrease a huge amount of administration workload by allowing taking actions on a mass of orders at the same time.

This helps store admins save a deal of time because they do not update each order one by one.

Various actions available includes:

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Change Order Status
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Create Invoice
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Create Shipment
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Create both Invoice and Shipment
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Add Order Comment Action

Delete orders permanently from your order grid

From the backend, admins can decide to delete any order one by one or in a larger number at the same time. For both choices, the deleting procedure is super easy with just a few clicks. What admins have to do is:

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Tick to choose one or multiple items that they do not want any longer
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Click on Delete

Delete all related invoices, shipments and credit memos

When the orders are deleted, it means that the related documents including invoices, shipments, and credit memos are also removed properly at the same time.

Customize order number easily

With Mageplaza Order Management Ultimate version, you can modify the order number format by changing its pattern on the backend. For example, you can create a new order format: ORD-[6counter]-[storeCode]-[storeId]-[yy]-[mm]-[dd]-[orderId]

You can flexibly adjust the format with a wide range of pre-made popular and useful variables: counter, date, day, month, year, order ID, store code, store ID.

The customized order number will be applied to all related documents:

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Invoice
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Credit Memo
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Shipment

But you can replace the text elements in the order number with other texts to your preferences.

Offer an easy and hassle-free Return and Exchange system

With this tool, you can provide a “Return and Exchange center” right in your store. The RMA allows:

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Customers to submit their returning and replacing purchased items easily
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Customer to find the submit form at the top or footer on the homepage
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Merchants to review, reject, accept, or even adjust the requests
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Merchants to negotiate with customers via emails

The request form is super user-friendly with necessary premade fields: reasons, solutions, describe, take action to one item or the whole order, etc.

Add unlimited columns to order grid for a better management

Besides default Magento 2 columns, store admins will want to add a number of necessary ones such as Priority, Notes, Shipping Methods depending on specific purposes.

Make the labels noticeably with lively icons

In detail, admins can set the order label as text only, image only or the mix of text and image.

For example, admins can set priority levels by attaching signal icons with different colors: red, orange, blue, and so on.

Hide unnecessary orders for a neat order grid

You will definitely need this feature for the order grid will become a cramped space for all orders after a few days or a few weeks.

You can archive orders by specific conditions: Order Status, Customer Group, Store View, Shipping Countries, Order Total.

You can run order archiving on a regular basis (daily, weekly, monthly) to make sure the order grid will always be up-to-date.

Keep customers coming back with Store Credit

With Mageplaza Order Management Ultimate version, you can create a dynamic store credit system:

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Add/ Subtract an amount to a credit balance of customers
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Refund with store credit
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Selling store credit with a discounted price
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Notify customers about the credit balance fluctuations

With this versatile tool, you can please your customers and encourage purchasing.

More Features
Check out more details of Order Management Suite

File attachment

File attachment

Allow customers and admins to add attachments to a quote

Easy to customize

Easy to customize

Easy to setup company information, style, color etc. PDF invoice templates can be customized using CSS & HTML support provided

Print mass shipment/ invoice via pop-up

Print mass shipment/ invoice via pop-up

Store admins can print shipments and invoices of various orders quickly via pop-up

Reset the counter

Reset the counter

The order number counter can be reset on the backend by a simple click. The counter will run back to the counter start

RMA supports all product types

RMA supports all product types

Return Merchandise Authorization is viable with all types of products

Limit credit spending

Limit credit spending

Set the number of Credit that is applied to each order

Pricing
Choose your suitable edition. Compare features

Standard

Crafted for a great webstore start $ 557 first year
  • 1-year extension updates
  • 1-year support
  • 60-day money-back guarantee
  • Read our policies
  • Better manage orders
  • Request for quote
  • PDF Invoice
  • Order Grid
  • Compare features

Ultimate

Great for enterprise solution $ 1431 first year
  • 1-year extension updates
  • 1-year support
  • 60-day money-back guarantee
  • Read our policies
  • Completely control order management
  • Boost profit
  • Boost customer experience
  • Request for quote
  • PDF Invoice
  • Order Grid
  • Mass Order Action
  • Delete Orders
  • Custom Order Number
  • RMA
  • Order Labels
  • Order Archive
  • Store Credit
  • Compare features

Professional

The most popular $ 686 first year
  • 1-year extension updates
  • 1-year support
  • 60-day money-back guarantee
  • Read our policies
  • Boost order management with advanced tools
  • Offer flexible Shipping Table Rates
  • Request for quote
  • PDF Invoice
  • Order Grid
  • Mass Order Action
  • Delete Orders
  • Compare features

Compare features

Yes. Each version of the package consists of some extensions. We have designed versions to match certain demands of each store.

Sure. The package will work normal with all features on your store. If you have any question about the compatibility, please do not hesitate to contact us right here.

Yes, definitely. We highly recommend this package for all stores because it provides essential featres to ensure the benefit of your store.

Yes, of course. You can install it like installing any extensions to website, follow our Installation Guide. Otherwise, you can purchase Installation Service option, our Magento experts will install on your website within 24 hours and resolve any issue arise during the installation.

REVIEWS (3)

04 February 2021

Easy to install

I'm happy that you include necessary features in one package. This package actually solved alll my problems related to order management. It's easy to install, just need a few clicks and then everything is sorted out. The price is reasonable.

Tony Clark -Verified Purchase
01 February 2021

PDF invoice and customization

My customers keep asking for PDF invoice, so this one helps a lot. And the order number customization is really smart, allowing me to track orders better. Really easy to configure. Thank you.

Brandon Edmunds -Verified Purchase
26 January 2021

Mass order helps

A great tool to manage orders if you want to save time. The Professional edition has the mass order action feature, which is wonderful. Easy to use and install. Definitely come back and buy more from you guys.

Nicky -Verified Purchase

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Use case 1: Let customer request for quote to increase the possibility of conversion

Business goals:

  • Gain competitive advantage when it comes to pricing.

Default Magento technical limitations:

  • The default Magento does not allow customers to initially send their wished prices to you via an official channel.

Solutions:

  • Provide an official system to let customer submit their requested quote
  • Merchants can review and modify the quote

Use case 2: Customize PDF invoices to expand your brand exposure

Business goals:

  • Show order information and multiple elements on the PDF invoices, such as: company logo, addresses, contacts, and other particular elements.

Default Magento technical limitations:

  • The default Magento 2 does not allow you to customize invoices without coding skills.

Solutions:

  • Provide a tool supporting you in customizing PDF invoices with pre-designed templates and an editor with instant preview.
  • Make customers remember you brand.

Use case 3: Use a extended order grid to make sale report and monitor orders in the quickest way

Business goals:

  • Grasp a quick overview of sales performance from the order grid.

Default Magento technical limitations:

  • There is a great amount of order-related information is omitted such as shipping region/ country, product name/thumbnail.

Solutions:

  • Add multiple columns to the order grid.
  • You can hide, show necessary order attributes when processing or monitoring orders.

Use case 4: Do mass action on orders right from the order grid

Business goals:

  • Optimize the process of invoice and shipment creation.

Default Magento technical limitations:

  • Magento default doesn’t support these features.

Solutions:

Decrease store admind’s workload by allowing mass actions on mass order straight away.

  • Change order status
  • Create invoice/shipment or both
  • Add order comment for administration

Use case 5: Delete or Archive order-related documents for a much more effective order operation

Business goals:

  • Delete or hide orders for neat order grids.

Default Magento technical limitations:

  • In default Magento 2, merchants cannot delete orders forever or hide them from the database which might lead to an overloaded and disorganized order grid.

Solutions:

  • Offer you a tool to delete or archive a number of orders at the same time
  • This tool can also delete or archive related documents: invoices, shipments, credit memos
  • With archiving, you can schedule the cron to run it on a fixed timeline

Use case 6: Custom order numbers to meet specific requirements and keep your business data confidential

Business goals:

  • Adjust the default format for many purposes: comply with the order number setting rules, easily get an overview of an order, follow the local or group requirements, or keep your business data secure and confidential.

Default Magento technical limitations:

  • While generating order numbers on Default Magento 2, you cannot customize it to your preferences.

Solutions:

  • Allow you to tailor your own order number format to ensure a high level of accuracy
  • Change the 9-digit numbers to meaningful and sophisticated ones with a wide range of preset variables such as day, date, month, year, along with a counter

Use case 7: Create a Return Merchandise Authorization (RMA) on your store to operate all return and exchange requests

Business goals:

  • Solve customers' return and exchange requests effectively.

Default Magento technical limitations:

  • Stores are not able to make flexible changes to shipping rules.

Solutions:

Provide a build-in RMA that helps you to create the best return and exchange experience for customers:

  • Display a form on which customers can submit their request
  • Allow customers to request for each item or the whole order
  • Allow uploading images for the best of clarity

Use case 8: Use store credit instead of cash refunds to motivate customers to purchase

Business goals:

  • Keep customers coming back to your store and look for other products
  • Encourage sales with an initial rewarded store credit to customers

Default Magento technical limitations:

  • There are only limited features in the default Magento 2.

Solutions:

  • Enable stores to provide a store credit for each customer account.
  • Admins can choose to compensate refunded orders with an amount of store credit
  • Admins can give an amount of store credit to any members for sales motivation
  • Buyers can buy store credit with a lower price and use later
  • Buyers can share their credit with their friends

Don't see the features you are looking for?

Request feature

Submit your feature requests below

Want to do extension customization?

Custom request

Let us know your requirements

RELEASE NOTES

There are no release notes.

Order Management Suite's Full Features

Request for quote

  • Select categories/customer groups to apply quote request
  • Select Add-to-cart redirect page: the Shopping Cart Page or Checkout Page
  • Set the expiration time: the number of days since the approved date
  • Set the number of days before the expiration date to remind customers
  • Create a new quote request from the admin backend, add products & customers to the quote
  • Edit, approve, cancel, reply to a quote request
  • View full features list

PDF Invoices

  • 12 premade templates are available to use
  • Supports Barcode, QRcode
  • Ability to configure specially for each store view
  • Download/Print PDF Invoice/documents with ease
  • View full features list

Order Grid

  • Extend order grid with nearly 30 extra order attributes
  • Click to show any order-attribute column
  • Filter function works well with the extra selected columns
  • Manage orders better and effectively
  • View full features list

Mass Order Actions

  • Allow changing status for only same-state orders
  • Send emails to customers after creating invoices/shipments
  • Select default status after creating invoices/shipments
  • View full features list

Delete Orders

  • Mass Delete Orders
  • Mass Delete Invoices related
  • Mass Delete Shipment related
  • Mass Delete Credit Memo related
  • View full features list

Custom Order Number

  • Ability to copy the same pattern in Order number to use for Invoice, Credit Memo, Shipment number
  • Ability to reset the counter after a configured period
  • Ability to set the counter step to run independently by store
  • View full features list

RMA

  • Allow uploading attached images
  • Enable/ Disable Google Recaptcha
  • Set reason, solution and additional information for the rule
  • Select status for a new RMA request
  • Set priority level
  • View full features list

Order Labels

  • Allow/ Disallow removing manually-added labels when using auto-assign conditions
  • Enable/ Disable auto-assign labels
  • Add labels for order status at the Order Status grid
  • Set the auto-assign conditions based on order attributes
  • View full features list

Order Archive

  • Archive/ Unarchive orders using Rest API
  • Archive/ Unarchive orders using command lines, cron job
  • Set conditions to archive orders: Order Status, Customer Group, Store View, Shipping Country and Order Total
  • Set specific time in which orders are archived without conditions
  • Enable sending emails to admins each time the archive process has been finished.
  • View full features list

Store Credit

  • Enable to force to cancel a transaction if the credit balance is not enough
  • Allow tranfering refund order expenses to the credit balance
  • Edit current credit balance of a customer from backend
  • Create Store Credit Product whose price changes based on credit
  • View full features list
Why choose us?

Mageplaza provides consistent and customer-centric extensions for your Magento 2 store.

We don't sell products for one time. We provide lifetime solutions which help our customers thrive with their businesses.

Trustpilot

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60-day Money Back

Extensive 60-day money-back period. You love it or get a full refund no questions asked.

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Extensive Support Timeframe

Mageplaza provides support 16 hrs/day, 5.5 days/week to guarantee the seamless operation of our extensions on your store.

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Install via Composer

Simple installation via composer helps you save time and eliminates technical issues during future updates.

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Frequent Updates

Intensive update roadmaps ensure great performance, bug-free, highly compatible, and innovative extensions.