Customer’s Reviews represents the quality of products as well as your service, especially, influences the awareness of new customers about the products.The satisfaction of the users is also recorded by Ratings on your website.
Therefore, Managing the reviews and ratings plays an important role to every businessman. You can manage the features, what views the visitors can see on your website and the criteria which can be benefit for rating your stores. For example, it is possible to add, delete and manage all of them by Magento 2.
There are 2 steps:
Post- service is very necessary so it is important to be willing to recieve the customer’s reviews.
In the first step of managing the reviews& ratings, we need consider to adding the new Rating Criteria like Delivery service that customers have submitted many reviews.
Add New Rating
Default Store View
You also can add the Review by yourself from any social meia or email just following these steps
It comes to the end of tutorial: Magento 2 Review & Rating: How to Add, Delete, Manage.