How to Add, Delete, Manage Customer Review & Rating in Magento 2?

Customer’s Reviews represent the object assessments of products as well as your service from the buyers. Noticeably, they influence the awareness of new customers about the products and sinificantly affect customer’s buying decision. The satisfaction level of the shopping doers is also recorded by Ratings on your website.
Therefore, Managing the reviews and ratings plays an important role to every store owner. You can manage the features, what views the visitors can see on your website and the criteria which can be benefit for rating your stores. For example, it is possible to add, delete and manage all of them by Magento 2.
Related posts:
- How to remove / manage message inbox in Magento 2
- Magento 2 Filter by Rating
- The most popular Checkout solution
- Magento 2 Review Reminder revamps your brand
To add, delete and manage the reviews & ratings in Magento 2 flowing 2 steps:
There are 2 steps:
Post-service is really necessary, so it is important to be willing to recieve the customer’s reviews.
In the first step of managing the reviews& ratings, you may consider to adding the new Rating Criteria like Delivery service.
Step 1: Add a new Rating Criteria
- On the Admin Slidebar, select
Stores
- Select
Rating
- Click
Add New Rating
- Type the name of criteria Default Value of RATING IMFORMATION box Delivery
- Then set the Rating Visibility in
Default Store View
- CLick
Save Rating
You also can add the Review from any social media or emails just by following these steps:
Tips: Use Review Reminder to get more feedback, review from your customers (Mageplaza Review Reminder based on information left by customers during checkout process like email address, will automatically send reminders to ask buyers leave comments on their orders.)
Step 2: Add a new Review
- On Admin Slidebar, Choose
Marketing
- Select
Reviews
- Click
Edit
- Check the Review Detail box; in there, you can see some boxes like Product, Author, Detailed Rating, Status
- Click
Save Review
THINGS TO REMEMBER
- Spelling and grammatical errors should be corrected
- The Reviews and Ratings will appear on the front-end of your web
Abandoned cart email.

Recent Tutorials

Magento 2 Admin Panel
6 Steps to Creating an Extension Package File in Magento
How to build landing pages in Magento store?
Comments for How to Manage Reviews and Ratings
Explore Our Products:
People also searched for
- magento 2 reviews
- magento 2 disable reviews
- magento 2 rating stars not showing
- magento 2 review settings
- magento 2 rating
- magento 2 product review
- magento 2 product rating
- magento 2 enable reviews
- magento 2.3 disable reviews
- disable reviews magento 2
- magento 2 enable star ratings
- magento 2 product ratings
- magento reviews rating
- magento 2 disable review
- magento 2 remove reviews
- magento reviews and ratings
- magento rating
- magento review and ratings
- rating and reviews
- magento 2 turn off reviews
- magento ratings
- magento 2 disable product reviews
- magento disable product reviews
- magento 2 review stars not showing
- magento 2.0 review
- 2.2.x, 2.3.x, 2.4.x
Stay in the know
Get special offers on the latest news from Mageplaza.
Earn $10 in reward now!