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Magento 2 Product Reviews Extension

v4.2.2

Magento 2 Product Reviews extension brings a better solution for reviews and ratings in online shopping stores. This is a great tool to support customers with useful information and better experience while store owners gain more feedbacks and improve better service.

Total price:

$149

This demo is hosted on Cloudways

Magento 2 Better Product Reviews for Magento 2.3.x, 2.4.x CE/EE/B2B/Cloud/ Adobe Commerce 2.3.x, 2.4.x

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  • Work perfectly together
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  • FREE installation for all
Better Product Reviews
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Review Reminder
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FAQ
FAQ
$149
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  • FREE installation for all

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Problems

Instead of having to read all reviews of each item, with Better Product Reviews, customers can see review summary (the average star rating, recommendation percentage) quickly and compare products easily. It becomes more time-savingto pick a preferred item to cart.

Stores with detailed reviews, rating stars, good interaction from customers will make visitors feel more reliable. As a result, they would like to spend time on discovering items in the stores.

The more clear customers’ reviews are, the store owners can understand the product quality as well as customers’ demand. Therefore, the reviews will support them to improve product quality to meet customers’ expectation better.

Solutions

  • Help customers compare products quickly via review summary
  • Show appreciation for good reviews
  • Upload images to reviews
  • Share reviews to friends
  • Receive response from stores
  • Listen better, improve better
  • Improve ranking on Google Search

Magento 2 Product Reviews Highlight Features

Review summary

Better Product Reviews allows showing overall assessment of a product via Review Summary. Review Summary section will show the number of reviews, the average rate, recommendation percentage, star rating chart.

With Review Summary, the customer can quickly browse to view the overall assessment of the concerned products. Then, it is easy to make a comparison between the items, pay more attention to specific ones and make purchase decision more quickly.

Verified purchase badge

Noticeably, with Better Product Reviews module, Verified Purchase badge is displayed beside customer nickname.Therefore, this is the way to increase the credibility for the product’s quality.

Besides, customers will intend to buy the items whose reviews are positive and there are real cases of purchase. As a result, Verified Buyer mark looks simple but it works effectively.

Product reviews with images

Another interesting feature of Better Product Review extension is attaching images with a review. Customers can describe their purchased items more clearly and exactly by uploading some pictures of the product they bought.

Apart from star rating and description words, some images from customers are much more reliable and useful to other visitors who are concerning about the same items.

Social interaction with reviews

Mageplaza Product Reviews module allows visitors to interact with available reviews easily and conveniently. Customers can express their attitude towards the reviews of other buyers with ease via different ways:

Customers can rate a review to be Helpful via one click quickly. The number of “Helpful” clicks is well display right below the review.

If customers find the review helpful, they can easily share the review to friends on social channels such as Facebook, Twitter, Google+ and much more. There is a variety of social channels supporting review sharing for customers.

Sorting Reviews

Besides, customers can easily sort out specific reviews with 3 different criteria: Newest, High Rating, Helpfulness

Newest option: Display the most recent review, so customers can update fresh feedbacks about their preferred items.

High Rating option: Display the reviews having the high ratings from customers. Based on that, customers can know the number of good reviews about a product.

Helpfulness: Show the number of helpful clicks on the reviews. Viewers can know the reviews with the most useful content.

Store reply

From the admin backend, a store owner can leave a reply to a review easily. The response increases the interaction for the review section between the store and the customers.

The response is effective in various cases such as a thank-you reply, providing more details of products, explaining some complaints, relaxing customers’ anger and so on. Store’s reply is a way to show how good your customer care service is.

SEO-friendly reviews

Positive attitude towards products can be displayed on Google Search results. With Magento 2 Product Reviews extension, customers will see the product star rating and the number of reviews right after the title on the Google result page.

Reviews will attract customers’ attention to click to view more a page. Besides, when customers are shopping at a store, reviews keep customers to stay longer on the page and this would be good for SEO in overall.

Review reminder on My Account page

To make sure customers not to miss to leave a review on any purchased products, Mageplaza Product Reviews extension will add a review reminder slider in the customer account dashboard.

The review reminder section will appear after the list of reviewed products. The slider includes all the items which were bought by the customer but there is no review. A customer can easily see and add a review instantly just via a button click.

Email review reminder

Especially, Review Reminder function is now available on Product Review Pro package. Magento 2 admins can schedule the time to automatically send emails and remind customers to leave reviews for their previous purchases.

This ultimate feature helps to save time in collecting customers’ reviews. Those valuable reviews can be used to improve your products and services as well as boost up the credibility in your stores.

More Features
Check out more details of Better Product Reviews

icon-report-review-featured-more-of-mageplaza

Report Reviews

The grid reports of the reviews by customer or by product. The report is also included in Mageplaza Advanced Reporting.

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Review by customer groups

Allow writing reviews for specific customer groups: General, Wholesale, Retailer or Purchaser

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Ajax supported

Ajax for any changes on review section without page loading

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Recommend checkbox

Agree to recommend a product before writing a review

-icon-litmit-review-quantity-featured-more-of-mageplaza

Limit review quantity

The number of reviews can be restricted from admin backend

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Extension compatibility

Well compatible with Mageplaza Google Recaptcha, Review Reminder, Magento 2 customer attributes

Pricing
Choose your suitable edition. Compare features

Standard

Crafted for a great webstore start $ 149 first year

  • 1-year extension updates
  • 1-year support
  • 60-day money-back guarantee
  • Read our policies
  • Supports for Magento 2 Community Edition
  • All-in-one review summary
  • Verified purchase badge
  • Review by images
  • Social interaction
  • Sorting reviews
  • Store reply
  • SEO optimized review
  • Review reminder on customer page
  • Compatible with: Google Recaptcha, Review Reminder, Advanced Reports

Professional

The most popular $ 199 first year

  • 1-year extension updates
  • 1-year support
  • 60-day money-back guarantee
  • Read our policies
  • Supports for Magento 2 Enterprise Edition
  • All Standard features, plus...
  • Auto-send review reminder emails
  • Review reminder email logs
  • Review reminder email reports
  • Google Analytics on review reminder
  • Priority support

Compare features

Frequently Asked Questions (FAQs)

The number of reviews, the percentange of each star rating, the star rating average and the percentage of recommendation.

You can rate “Helpful” to the good review. Also, you can share a review to friends via social channels

Yes, you can do it easily. Just click on image section and add your photos.

There will be a verified buyer badge beside the review, so you can realize easily.

Yes, there is the Sort Reviews By section, so customers can select to filter the reviews by: Newest, High Rating, Helpfulness

Yes, you can do it easily by going to Marketing > User Content > Review

It will appear when the order and the shipment are confirmed by store.

I am a store admin, can I hide/show customer name or review date?

Yes, the review report is displayed in Admin Reports section and in Admin Dashboard in case you install Mageplaza Advanced Reports.

Reviews (8)

10 June 2024

Best Experience Ever

I live your product. The price is much cheaper than its quality, thank you.

Ngan -Verified Purchase
13 June 2022

Great plugin

Great plugin, it can really be transformed to anything you like.

Jože Kuhar -Verified Purchase
13 June 2022

Useful for Store

I think it good for many store with magento platform. This is a fantastic tool for both customers and me, providing my customer and me with vital information and a better shopping experience

Bronstock -Verified Purchase
29 April 2022

Thank you

I got quite a lot of problems setting up by myself but then I got quick support from your team, so far everything's good. Thanks for being patient!

Leo -Verified Purchase
19 April 2022

AMAZING SUPPORT TEAM

I put comment regarding Product Reviews and your support team is outstanding they are really supportive. Elsie helped me a lot. Really appreciate your support. Thanks

Lacole -Verified Purchase
19 January 2021

Owner

This is a must have extension for your website. Great support from Mageplaza.

Shaun -Verified Purchase
10 October 2019

Great Extension

a must have extension with loads of functions built into the module making it great for customer and merchant.

Andy -Verified Purchase
01 October 2019

Really good

Great support. Very helpful. I am very pleased and because of this support, I will buy from Mageplaza again.

Catalin Alin Balan -Verified Purchase

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Use Cases of Magento 2 Product Reviews Extension

Use case 1: Allow customers to leave detailed reviews with multiple options

Business goals:

  • Let buyers leave reviews on their experience with the product or service.
  • Display reviews in an appealing way for other buyers to see.

Default Magento technical limitations:

  • You are limited to only text reviews, and you have to manually approve every review for them to appear on the website.

Solutions:

  • Allow your customers to write reviews with text, star ratings, and pictures to thoroughly describe their experience.
  • Include a review summary for consumers to quickly view the number of reviews, the average star rating, recommendation percentage, and the star rating chart
  • Add a Verified Purchase badge to increase the credibility of the reviews.
  • Allow consumers to sort reviews on Newest, High rating, and Helpfulness.
  • Remind a buyer to leave reviews on purchased items inside his/her My Account page.

Use case 2: Interact with customer feedback and show the business' professionalism

Business goals:

  • Directly reply to feedback (negative or positive) to show the store's caring for buyers' opinions.

Default Magento technical limitations:

  • A default Magento store doesn't have the feature for interaction within the review section.

Solutions:

  • Let you - the store owner reply to feedback and showcase the good customer service experience.

Use case 3: Improve the store's conversion rate through interactions in the review section

Business goals:

  • Allow consumers to interact with reviews.

Default Magento technical limitations:

  • A default Magento store doesn't have the feature for interaction within the review section.

Solutions:

  • Let visitors react with reviews by rating feedback "Helpful." The number of "Helpful" clicks is displayed right next to a review.

Use case 4: Increase the brand's visibility through customer reviews

Business goals:

  • Use customer feedback to promote the product, service, and brand.

Default Magento technical limitations:

  • Unfortunately, you don't have an option to promote the store through the review section in a default Magento store.

Solutions:

  • Let users share a helpful review on social channels such as Facebook, Google+, Twitter, and more.
  • Show a star rating and the number of reviews next to a Google search result, improving the SEO aspect of the store.
  • Allow sending a review reminder email, in which you can include more promotion programs or upsell and cross-sell offers.

All of the feature updates plan and status will be updated as soon as possible in our public Trello.

View Mageplaza Extension Roadmap 2023 ->

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Release Notes

  • v4.2.2 (Magento v2.4.x)

    05 June 2024

    Standard:

    • Bug Fix: Unable to write a review after purchasing a grouped Product

    Professional:

    • New Feature: Update Standard
  • v4.2.1 (Magento v2.4.x)

    31 August 2023

    • Migrate install/upgrade scripts to declarative schema
    • Update whitelist
  • v4.2.0 (Magento v2.4.x)

    22 June 2023

    • Added mp4 video for review
    • Added More Type Video (ogg,webm)
    • Compatible with Magento v2.4.6
    • Fixed some minor bugs
  • v4.1.1 (Magento v2.4.x)

    07 September 2022

    • Fixed minor bugs
  • v1.2.0 (Magento v2.3.x)

    27 October 2021

    • New feature Allow write a review by order status
    • Fix some minor bugs
  • v4.1.0 (Magento v2.4.x)

    27 October 2021

    • New feature Allow write a review by order status
    • Fix some minor bugs
  • v4.0.0 (Magento v2.4.x)

    08 December 2020

    • Supported Magento v2.4
  • v1.1.3 (Magento v2.3.x)

    12 August 2020

    • Fixed bug Verified Buyer doesn’t change status on review details after the order complete.
  • v1.1.2 (Magento v2.3.x)

    07 July 2020

    • Compatible with Magento v2.3.5
  • v1.1.1 (Magento v2.3.x)

    24 June 2020

    • Compatible with Msp_reCaptcha
    • Fixed minor bugs
  • v1.1.0 (Magento v2.3.x)

    06 April 2020

    • Added Rest API & GraphQL
    • Compatible with Magento 2.3
    • Fixed minor bugs
  • v1.0.1 (Magento v2.3.x)

    04 October 2019

    Compatible with Magento 2.3

  • v1.0.0 (Magento v2.3.x)

    27 February 2019

    Initial Release

Feature Comparison Table

Features Standard Professional
General Configuration
Enable/disable module YES YES
Allow/ Disallow reminding review on customer dashboard YES YES
Enable/ Disable Review Summary YES YES
Select report review status YES YES
Write review configuration
Enable/ Disable writing reviews YES YES
Select customer group(s) to apply YES YES
Allow using AJAX YES YES
Allow/ Disallow reviewing for all customers or only purchasers YES YES
Allow uploading images YES YES
Limit quantity of upload images YES YES
Enable/ Disable Terms and Conditions checkbox YES YES
Set link title, anchor text, anchor URL, check type for Terms and Conditions checkbox YES YES
Review listing configuration
Enable/ Disable helpful voting YES YES
Allow/ Disallow showing store’s reply YES YES
Enable/ Disable Social Share YES YES
Allow/ Disallow showing verified buyer mark YES YES
Allow/ Disallow showing nickname YES YES
Limit reviews quantity per page YES YES
Sorting module configuration
Enable/ Disable the extension YES YES
Select Sort type(s) YES YES
Select Default Sort types YES YES
Select Default Sort Direction YES YES
Review Reminder Email
Auto-send review reminder emails by schedule NO YES
Remind reviews email logs NO YES
Review Email reports: Sent emails, Errors, Send again, Preview NO YES
Google Analytics on review reminder NO YES
Email personalization NO YES
Priority support NO YES
Compatible with Mageplaza extensions: Google Recaptcha, Review Reminder, Advanced Reports YES YES

Why choose Mageplaza Magento 2 Better Product Reviews

Mageplaza provides consistent and customer-centric extensions for your Magento 2 store.

We don't sell products for one time. We provide lifetime solutions which help our customers thrive with their businesses.

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mageplaza trustpilot
follow magento coding standard
8 years ecommerce
Mageplaza

60-day Money Back

Extensive 60-day money-back period. You love it or get a full refund no questions asked.

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Extensive Support Timeframe

Mageplaza provides support 16 hrs/day, 5.5 days/week to guarantee the seamless operation of our extensions on your store.

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Install via Composer

Simple installation via composer helps you save time and eliminates technical issues during future updates.

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Frequent Updates

Intensive update roadmaps ensure great performance, bug-free, highly compatible, and innovative extensions.