Better Product Reviews by Mageplaza brings a better solution for reviews and ratings in online shopping stores. This is a great tool to support customers with useful information and better experience while store owners gain more feedbacks and improve better service.
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Instead of having to read all reviews of each item, with Better Product Reviews, customers can see review summary (the average star rating, recommendation percentage) quickly and compare products easily. It becomes more time-saving to pick a preferred item to cart.
With Verified Buyer badge, visitors can realize the purchasers writing the reviews. These reviews will be more useful and practical to the viewers to read carefully before making the purchase decision.
Customers can express their assessment about the review quality. Click on “Helpful” button can be seen as the thank-you to the review writers for useful sharing.
Customers can upload product images when they leave a review. These photos will make the review more real and useful. Then, the store can understand better about the purchaser’s product feedback while other shoppers can know better product quality.
A customer can share quickly a review to his friends on social networks so they can also get to know about the feedback of the product.
Customers will feel much more satisfied or calmed down when they receive the reply of store owners to their reviews.
Stores with detailed reviews, rating stars, good interaction from customers will make visitors feel more reliable. As a result, they would like to spend time on discovering items in the stores.
Positive reviews from other purchasers will have great motivation a guest visitor. This seems the good reference when they are concerning about the same products. Therefore, the customers will feel more confident to buy the products.
The more clear customers’ reviews are, the store owners can understand the product quality as well as customers’ demand. Therefore, the reviews will support them to improve product quality to meet customers’ expectation better.
A good star-rating review of your business within Google’s search results is one of the largest contributors to improve ranking for location-based search queries. Such a review is often the first impression of a customer on a store’s reputation.
Better Product Reviews allows showing overall assessment of a product via Review Summary. Review Summary section will show the number of reviews, the average rate, recommendation percentage, star rating chart.
With Review Summary, the customer can quickly browse to view the overall assessment of the concerned products. Then, it is easy to make a comparison between the items, pay more attention to specific ones and make purchase decision more quickly.
Noticeably, with Better Product Reviews, Verified Purchase badge is displayed beside customer nickname.Therefore, this is the way to increase the credibility for the product’s quality.
Besides, customers will intend to buy the items whose reviews are positive and there are real cases of purchase. As a result, Verified Buyer mark looks simple but it works effectively.
Another interesting feature of Better Product Review is attaching images with a review. Customers can describe their purchased items more clearly and exactly by uploading some pictures of the product they bought.
Apart from star rating and description words, some images from customers are much more reliable and useful to other visitors who are concerning about the same items.
Better Product Reviews allows visitors to interact with available reviews easily and conveniently. Customers can express their attitude towards the reviews of other buyers with ease via different ways:
Rating “Helpful” Customers can rate a review to be Helpful via one click quickly. The number of “Helpful” clicks is well display right below the review.
Social Share If customers find the review helpful, they can easily share the review to friends on social channels such as Facebook, Twitter, Google+ and much more. There is a variety of social channels supporting review sharing for customers.
Besides, customers can easily sort out specific reviews with 3 different criteria: Newest, High Rating, Helpfulness
Newest option: Display the most recent review, so customers can update fresh feedbacks about their preferred items.
High Rating option: Display the reviews having the high ratings from customers. Based on that, customers can know the number of good reviews about a product.
Helpfulness: Show the number of helpful clicks on the reviews. Viewers can know the reviews with the most useful content.
From the admin backend, a store owner can leave a reply to a review easily. The response increases the interaction for the review section between the store and the customers.
The response is effective in various cases such as a thank-you reply, providing more details of products, explaining some complaints, relaxing customers’ anger and so on. Store’s reply is a way to show how good your customer care service is.
Positive attitude towards products can be displayed on Google Search results. With Magento 2 Product Reviews extension, customers will see the product star rating and the number of reviews right after the title on the Google result page.
Reviews will attract customers’ attention to click to view more a page. Besides, when customers are shopping at a store, reviews keep customers to stay longer on the page and this would be good for SEO in overall.
To make sure customers not to miss to leave a review on any purchased products, Mageplaza Product Reviews extension will add a review reminder slider in the customer account dashboard.
The review reminder section will appear after the list of reviewed products. The slider includes all the items which were bought by the customer but there is no review. A customer can easily see and add a review instantly just via a button click.
The number of reviews, the percentange of each star rating, the star rating average and the percentage of recommendation.
You can rate “Helpful” to the good review. Also, you can share a review to friends via social channels
Yes, you can do it easily. Just click on image section and add your photos.
There will be a verified buyer badge beside the review, so you can realize easily.
Yes, there is the Sort Reviews By section, so customers can select to filter the reviews by: Newest, High Rating, Helpfulness
Yes, you can do it easily by going to Marketing > User Content > Review
Yes, it can be done easily from setting configuration from the backend.
Yes, the review report is displayed in Admin Reports section and in Admin Dashboard in case you install Mageplaza Advanced Report.
Yes, Review Reminder and Better Product Reviews are properly compatible with each other.