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Magento 2 Product Reviews Extension
v4.2.2Magento 2 Product Reviews extension brings a better solution for reviews and ratings in online shopping stores. This is a great tool to support customers with useful information and better experience while store owners gain more feedbacks and improve better service.
Problems
Instead of having to read all reviews of each item, with Better Product Reviews, customers can see review summary (the average star rating, recommendation percentage) quickly and compare products easily. It becomes more time-savingto pick a preferred item to cart.
Stores with detailed reviews, rating stars, good interaction from customers will make visitors feel more reliable. As a result, they would like to spend time on discovering items in the stores.
The more clear customers’ reviews are, the store owners can understand the product quality as well as customers’ demand. Therefore, the reviews will support them to improve product quality to meet customers’ expectation better.
Solutions
- Help customers compare products quickly via review summary
- Show appreciation for good reviews
- Upload images to reviews
- Share reviews to friends
- Receive response from stores
- Listen better, improve better
- Improve ranking on Google Search
Magento 2 Product Reviews Highlight Features
Review summary
Better Product Reviews allows showing overall assessment of a product via Review Summary. Review Summary section will show the number of reviews, the average rate, recommendation percentage, star rating chart.
With Review Summary, the customer can quickly browse to view the overall assessment of the concerned products. Then, it is easy to make a comparison between the items, pay more attention to specific ones and make purchase decision more quickly.
Verified purchase badge
Noticeably, with Better Product Reviews module, Verified Purchase badge is displayed beside customer nickname.Therefore, this is the way to increase the credibility for the product’s quality.
Besides, customers will intend to buy the items whose reviews are positive and there are real cases of purchase. As a result, Verified Buyer mark looks simple but it works effectively.
Product reviews with images
Another interesting feature of Better Product Review extension is attaching images with a review. Customers can describe their purchased items more clearly and exactly by uploading some pictures of the product they bought.
Apart from star rating and description words, some images from customers are much more reliable and useful to other visitors who are concerning about the same items.
Social interaction with reviews
Mageplaza Product Reviews module allows visitors to interact with available reviews easily and conveniently. Customers can express their attitude towards the reviews of other buyers with ease via different ways:
Customers can rate a review to be Helpful via one click quickly. The number of “Helpful” clicks is well display right below the review.
If customers find the review helpful, they can easily share the review to friends on social channels such as Facebook, Twitter, Google+ and much more. There is a variety of social channels supporting review sharing for customers.
Sorting Reviews
Besides, customers can easily sort out specific reviews with 3 different criteria: Newest, High Rating, Helpfulness
Newest option: Display the most recent review, so customers can update fresh feedbacks about their preferred items.
High Rating option: Display the reviews having the high ratings from customers. Based on that, customers can know the number of good reviews about a product.
Helpfulness: Show the number of helpful clicks on the reviews. Viewers can know the reviews with the most useful content.
Store reply
From the admin backend, a store owner can leave a reply to a review easily. The response increases the interaction for the review section between the store and the customers.
The response is effective in various cases such as a thank-you reply, providing more details of products, explaining some complaints, relaxing customers’ anger and so on. Store’s reply is a way to show how good your customer care service is.
SEO-friendly reviews
Positive attitude towards products can be displayed on Google Search results. With Magento 2 Product Reviews extension, customers will see the product star rating and the number of reviews right after the title on the Google result page.
Reviews will attract customers’ attention to click to view more a page. Besides, when customers are shopping at a store, reviews keep customers to stay longer on the page and this would be good for SEO in overall.
Review reminder on My Account page
To make sure customers not to miss to leave a review on any purchased products, Mageplaza Product Reviews extension will add a review reminder slider in the customer account dashboard.
The review reminder section will appear after the list of reviewed products. The slider includes all the items which were bought by the customer but there is no review. A customer can easily see and add a review instantly just via a button click.
Email review reminder
Especially, Review Reminder function is now available on Product Review Pro package. Magento 2 admins can schedule the time to automatically send emails and remind customers to leave reviews for their previous purchases.
This ultimate feature helps to save time in collecting customers’ reviews. Those valuable reviews can be used to improve your products and services as well as boost up the credibility in your stores.
More Features
Check out more details of Better Product Reviews
Report Reviews
The grid reports of the reviews by customer or by product. The report is also included in Mageplaza Advanced Reporting.
Review by customer groups
Allow writing reviews for specific customer groups: General, Wholesale, Retailer or Purchaser
Ajax supported
Ajax for any changes on review section without page loading
Recommend checkbox
Agree to recommend a product before writing a review
Limit review quantity
The number of reviews can be restricted from admin backend
Extension compatibility
Well compatible with Mageplaza Google Recaptcha, Review Reminder, Magento 2 customer attributes
Pricing
Choose your suitable edition.
Compare features
Standard
Crafted for a great webstore start $ 149 first year
- 1-year extension updates
- 1-year support
- 60-day money-back guarantee
- Read our policies
- Supports for Magento 2 Community Edition
- All-in-one review summary
- Verified purchase badge
- Review by images
- Social interaction
- Sorting reviews
- Store reply
- SEO optimized review
- Review reminder on customer page
- Compatible with: Google Recaptcha, Review Reminder, Advanced Reports
Frequently Asked Questions (FAQs)
The number of reviews, the percentange of each star rating, the star rating average and the percentage of recommendation.
You can rate “Helpful” to the good review. Also, you can share a review to friends via social channels
Yes, you can do it easily. Just click on image section and add your photos.
There will be a verified buyer badge beside the review, so you can realize easily.
Yes, there is the Sort Reviews By section, so customers can select to filter the reviews by: Newest, High Rating, Helpfulness
Yes, you can do it easily by going to Marketing > User Content > Review
It will appear when the order and the shipment are confirmed by store.
I am a store admin, can I hide/show customer name or review date?
Yes, the review report is displayed in Admin Reports section and in Admin Dashboard in case you install Mageplaza Advanced Reports.
Reviews (8)
Best Experience Ever
I live your product. The price is much cheaper than its quality, thank you.
Great plugin
Great plugin, it can really be transformed to anything you like.
Useful for Store
I think it good for many store with magento platform. This is a fantastic tool for both customers and me, providing my customer and me with vital information and a better shopping experience
Thank you
I got quite a lot of problems setting up by myself but then I got quick support from your team, so far everything's good. Thanks for being patient!
AMAZING SUPPORT TEAM
I put comment regarding Product Reviews and your support team is outstanding they are really supportive. Elsie helped me a lot. Really appreciate your support. Thanks
Owner
This is a must have extension for your website. Great support from Mageplaza.
Great Extension
a must have extension with loads of functions built into the module making it great for customer and merchant.
Really good
Great support. Very helpful. I am very pleased and because of this support, I will buy from Mageplaza again.
Leave a Review
Use Cases of Magento 2 Product Reviews Extension
Use case 1: Allow customers to leave detailed reviews with multiple options
Business goals:
- Let buyers leave reviews on their experience with the product or service.
- Display reviews in an appealing way for other buyers to see.
Default Magento technical limitations:
- You are limited to only text reviews, and you have to manually approve every review for them to appear on the website.
Solutions:
- Allow your customers to write reviews with text, star ratings, and pictures to thoroughly describe their experience.
- Include a review summary for consumers to quickly view the number of reviews, the average star rating, recommendation percentage, and the star rating chart
- Add a Verified Purchase badge to increase the credibility of the reviews.
- Allow consumers to sort reviews on Newest, High rating, and Helpfulness.
- Remind a buyer to leave reviews on purchased items inside his/her My Account page.
Use case 2: Interact with customer feedback and show the business' professionalism
Business goals:
- Directly reply to feedback (negative or positive) to show the store's caring for buyers' opinions.
Default Magento technical limitations:
- A default Magento store doesn't have the feature for interaction within the review section.
Solutions:
- Let you - the store owner reply to feedback and showcase the good customer service experience.
Use case 3: Improve the store's conversion rate through interactions in the review section
Business goals:
- Allow consumers to interact with reviews.
Default Magento technical limitations:
- A default Magento store doesn't have the feature for interaction within the review section.
Solutions:
- Let visitors react with reviews by rating feedback "Helpful." The number of "Helpful" clicks is displayed right next to a review.
Use case 4: Increase the brand's visibility through customer reviews
Business goals:
- Use customer feedback to promote the product, service, and brand.
Default Magento technical limitations:
- Unfortunately, you don't have an option to promote the store through the review section in a default Magento store.
Solutions:
- Let users share a helpful review on social channels such as Facebook, Google+, Twitter, and more.
- Show a star rating and the number of reviews next to a Google search result, improving the SEO aspect of the store.
- Allow sending a review reminder email, in which you can include more promotion programs or upsell and cross-sell offers.
All of the feature updates plan and status will be updated as soon as possible in our public Trello.
View Mageplaza Extension Roadmap 2023 ->Don't see the features you are looking for?
Request featureRelease Notes
-
v4.2.2 (Magento v2.4.x)
05 June 2024
Standard:
- Bug Fix: Unable to write a review after purchasing a grouped Product
Professional:
- New Feature: Update Standard
-
v4.2.1 (Magento v2.4.x)
31 August 2023
- Migrate install/upgrade scripts to declarative schema
- Update whitelist
-
v4.2.0 (Magento v2.4.x)
22 June 2023
- Added mp4 video for review
- Added More Type Video (ogg,webm)
- Compatible with Magento v2.4.6
- Fixed some minor bugs
-
v4.1.1 (Magento v2.4.x)
07 September 2022
- Fixed minor bugs
-
v1.2.0 (Magento v2.3.x)
27 October 2021
- New feature Allow write a review by order status
- Fix some minor bugs
-
v4.1.0 (Magento v2.4.x)
27 October 2021
- New feature Allow write a review by order status
- Fix some minor bugs
-
v4.0.0 (Magento v2.4.x)
08 December 2020
- Supported Magento v2.4
-
v1.1.3 (Magento v2.3.x)
12 August 2020
- Fixed bug Verified Buyer doesn’t change status on review details after the order complete.
-
v1.1.2 (Magento v2.3.x)
07 July 2020
- Compatible with Magento v2.3.5
-
v1.1.1 (Magento v2.3.x)
24 June 2020
- Compatible with Msp_reCaptcha
- Fixed minor bugs
-
v1.1.0 (Magento v2.3.x)
06 April 2020
- Added Rest API & GraphQL
- Compatible with Magento 2.3
- Fixed minor bugs
-
v1.0.1 (Magento v2.3.x)
04 October 2019
Compatible with Magento 2.3
-
v1.0.0 (Magento v2.3.x)
27 February 2019
Initial Release
Feature Comparison Table
| Features | Standard | Professional |
| General Configuration | ||
| Enable/disable module | YES | YES |
| Allow/ Disallow reminding review on customer dashboard | YES | YES |
| Enable/ Disable Review Summary | YES | YES |
| Select report review status | YES | YES |
| Write review configuration | ||
| Enable/ Disable writing reviews | YES | YES |
| Select customer group(s) to apply | YES | YES |
| Allow using AJAX | YES | YES |
| Allow/ Disallow reviewing for all customers or only purchasers | YES | YES |
| Allow uploading images | YES | YES |
| Limit quantity of upload images | YES | YES |
| Enable/ Disable Terms and Conditions checkbox | YES | YES |
| Set link title, anchor text, anchor URL, check type for Terms and Conditions checkbox | YES | YES |
| Review listing configuration | ||
| Enable/ Disable helpful voting | YES | YES |
| Allow/ Disallow showing store’s reply | YES | YES |
| Enable/ Disable Social Share | YES | YES |
| Allow/ Disallow showing verified buyer mark | YES | YES |
| Allow/ Disallow showing nickname | YES | YES |
| Limit reviews quantity per page | YES | YES |
| Sorting module configuration | ||
| Enable/ Disable the extension | YES | YES |
| Select Sort type(s) | YES | YES |
| Select Default Sort types | YES | YES |
| Select Default Sort Direction | YES | YES |
| Review Reminder Email | ||
| Auto-send review reminder emails by schedule | NO | YES |
| Remind reviews email logs | NO | YES |
| Review Email reports: Sent emails, Errors, Send again, Preview | NO | YES |
| Google Analytics on review reminder | NO | YES |
| Email personalization | NO | YES |
| Priority support | NO | YES |
| Compatible with Mageplaza extensions: Google Recaptcha, Review Reminder, Advanced Reports | YES | YES |
Why choose Mageplaza Magento 2 Better Product Reviews
Mageplaza provides consistent and customer-centric extensions for your Magento 2 store.
We don't sell products for one time. We provide lifetime solutions which help our customers thrive with their businesses.
60-day Money Back
Extensive 60-day money-back period. You love it or get a full refund no questions asked.
Extensive Support Timeframe
Mageplaza provides support 16 hrs/day, 5.5 days/week to guarantee the seamless operation of our extensions on your store.
Install via Composer
Simple installation via composer helps you save time and eliminates technical issues during future updates.
Frequent Updates
Intensive update roadmaps ensure great performance, bug-free, highly compatible, and innovative extensions.
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