How to manage customers and customers group in Magento 2

Customers are the most important people in any business or store. They are the resource which the success of the business depends on. Customers satisfaction is at the heart of every store.

You need to divide into your customers in different groups according to their needs or their hobbies. This makes the customers feel that they are really respected from you. Besides that, this is an advantageous because it helps increase the customer’s satisfaction from the user experience. In this article, we will guide you how to manage customers and customers group in Magento 2.

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How to manage customers and customers group in Magento 2

To manage customers and customers group

• Step 1: Add New Customer
• Step 2: Add New Customer Group

Step 1: Add New Customer

You need your Magento 2 admin panel to add a new customer to your store.

Navigate to Customers > All Customers

Here all of the customers on your website will display on the screen. At the top right corner of the page, you need to click on the Add New Customer button.

Now you have to fill in the customer information in the appropriate fields in the Account Information tab.

In addition, you also can add a billing and shipping address for the customer in the Addresses tab.

Then, clicking on Save Customer button to complete.

Step 2: Add New Customer Group

The Customer Group section is separated from the Customers menu and located in the Stores menu.

Navigate to Stores > Other setting > Customer Groups

After selecting Customer Groups, on the screen will display all the customer groups.

To create a new group, click on Add New Customer Group button located on the top right corner of the screen.

Next, you have to name the group (maximum length must be less then 32 character) and select a Tax Class for it.

After all, click on Save Customer Group button to create this group.

To summarize

It is very easy to manage customers and customers group in Magento 2. With only two simple steps, hope you can create them for our store. From that, it will bring many benefits to your customers and makes them satisfied.