Magento 2 Import & Export Customers: The Ultimate Guide

Magento 2 Import & Export Customers: The Ultimate Guide
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If you have a customer list that you want to use in Magento 2, you can add them to your store automatically. This article will show you how to import new customers to your website by using CSV files.

Follow this guidances to complete tasks

To export customers in Magento 2

Step 1: Access to Configuration

  • From to Admin sidebar, select System then click Export


Step 2: Download Customer Mail File

Entity Tyle

  • You can choose the fields that you want to deport from the file by checking the box beside each field. You can also choose your parts according to other standards: date of birth, date of purchase and so on.
  • Then select Continue and save the file on your computer
  • After opening the file, the result is as follow:

Customers Mail File

  • In case the results are not in the usual format as above. You can set up by selecting the first column then click Data then choose Text to Columns. Next, click Delimited > Next. After that, choose the Comma box and don’t choose other boxes. Finally, click Next again and Done.

Step 3: Enter your file with your data

  • If you want to build accounts for your present clients at the website that you just built, you need to enter emails in the email column, and enter your website’s appellation in the website column.

  • These are obligatory fields and other fields depend on you to enter.

Customers Mail

Step 4: Save to complete

  • After your file is accomplished, remember to save it in Unicode(UTF-8). To work so in Excel, click Save As and in the Service button, choose Web document settings and find Coding section in there. After that, choose Unicode(UTF-8) then click OK and Save your file

When exporting file successfully, we proceed to importing the file

To import customers in Magento 2

Step 1: Access to Configuration

  • From to Admin sidebar, select System then click Import


Step 2: Import the file

  • In the Entity Type field, choose type of data that you would like to import.

Choose type of data

  • In the Imports Behavior field:
    • Choose Add/Update Complex Data if you would like to add new clients
    • Choose Delete Entities if you would like to replace your customer database by another.
  • In the File to Import field, select the file to import from your computer.

Import file

Step 3: Save to complete

Click Check Data to complete.


  • You have to export a file and fill it before import it in Magento.
  • Your file must be smaller than 8M

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