How to Add, Manage, Export Subscribers in Magento 2

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In Magento 2, you can manage effectively the subscription list. You can view all subscriber, take action as changing status to unsubscribe and even deleting the marked subscriber if necessary. Whenever customer requests to unsubscribe your email, you should take action in a short period of time satisfy them, if not that may be make customer unhappy and have negative feedback for your service.

Magento 2 support you to easily export your subscription list via CSV or XML file if you want to use your subscription list for many tasks or use a third-party service to send newsletters.

To cancel a subscription:

  • On the Admin panel, click Marketing. In the Communications section, select Newsletter Subscribers.
  • In the Status column, find the subscriber in the list. After that, mark the checkbox in the first column.
  • Change the Action control to Unsubscribe. Then, click Submit. The status of the marked record will changes to Unsubscribed.

How to Manage Subscribers Magento 2

To export the list of subscribers:

  • In the Status column, use the filter controls to filt all status of Subscribed that fitted with appropriate website, store, or store view.
  • Choose the file you want to export to, either CSV or XML
  • Then, click Export and save the file

How to Add, Manage, Export Subscribers

Ref: Magento 2 User Guide



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