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Custom Form for Magento 2

v4.3.5

Custom Form extension for Magento 2 allows store owners to create any forms such as survey forms, contact forms, etc to collect customers’ information on the store sites. 5 commonly used form templates are available in this extension. Custom Form extension for Magento 2 helps stores save costs and time for collecting customer data.

Admins can create unlimited custom forms with various input types, including dropdown, open-ended, closed-ended, rating, Likert, and multiple-choice questions. There is no limitation on how many questions are created in a form.

The form can be one-page or multi-page, and be placed anywhere on the store site with the support of snippets and widgets.

Total price:

$199

This demo is hosted on Cloudways

Magento 2 Custom Form for Magento 2.3.x, 2.4.x CE/EE/B2B/Cloud/ Adobe Commerce 2.3.x, 2.4.x

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Problems

When creating forms and handing them out, store admins often waste money on paper printing or travelling task to survey destinations, etc. Even though doing so online will solve these problems, with the default Magento 2, it still takes time to design forms and analyze the results.

Solutions

  • Cost and time saving for research
  • Easy to analyse
  • Easy to style
  • Always get ready to collect information
  • Support to make better stores
  • Easy to connect with store
  • Better chances to be better served
  • Have better experience

Magento 2 Custom Form Highlight Features

Easy to create any custom forms

With Custom Form Builder, store admins can create any forms to collect information from customers. The form can be customized easily and there is not any limitation about how much information created. The form can be one page or multi-page.

On each page of the form, there are:

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Field Groups (the main information groups)
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Fields (each information sections of a group)
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Content of a field

Diverse format input options

Magento 2 Custom Form Builder offers fully format input types for each field so it is very easy for store admins to create unlimited questions and answers with any form they wish.

This feature is very flexible and helpful to make sure the format will match each type of survey question (open-ended questions, closed-ended questions, rating questions, likert questions, multiple choice questions, etc). For example, you should use dropdown type for multiple-choice questions.

Multi-page forms

It is very easy to create multi-page forms in case you would like to clarify a long survey. For example, a survey about Career with Page 1 as General Information, Page 2 as Job Experience, Page 3 as Career Expectations, etc

The multi-page form helps respondents easily follow questions and not be overwhelmed by a long-list-questions survey.

With Custom Form Builder, with just one click, you can add an extra page quickly and easily.

5 ready-to-use form templates

Custom Forms Builder offers 5 commonly used form templates which can be applied instantly without any configuration needed. They are expected to be helpful to any store.

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Feedback Form: Collect review about customer experience
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Contact Form: Whenever customers ask for help
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Pre-order Form: When a customer is considering purchasing an item
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Survey Form: Collect customer feedback about product/ service
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Customer Order Request Form: Customers note their extra request for an order such as custom design, etc.

Show forms anywhere on site

The forms can be placed anywhere on store site to draw customer attention with the support of both tools: Snippet and Widget.

With Widget, the store admin can select the position of form from available list. Moreover, in another way, after saving a new form, Custom Forms Builder will offer a Snippet code which can be used to place anywhere to show the form easily at the frontend. Snippet is available for CMS, Phtml, Layout.

The form can be shown at any page, any position on a page to collect as much as responses.

Instant frontend-preview forms

Not sure about the appearance of the form at the front-end, you can preview the form any time when you create any updates.

In details, ready-to-use Preview button will be willing to be clicked and show you how the form look like on frontend. Therefore, you can make sure that the appearance of the form will meet your expectations.

Auto-response email

After customers submit their responses successfully, they will receive an auto-response email as a notification.

Because the response is totally automatic, customers can be assured that their responses reaches store thanks to store’s reply, while store admins do not have to create emails one by one. This feature is significant to both customers and store admins.

The form can be shown at any page, any position on a page to collect as much as responses.

Define actions after submitting form

Depending on specific purposes, store admins can set the next step after customers submit form.

Respondents can be kept on the current page or redirected to a URL or a CMS page depending on the configuration of the store admins.

Analyze survey results with reports

Store admins can analyze collected results of each form easily via Response Summary and Responses Detail sections.

With Response Summary, store admins can view the summary of all fields in the form. The data is displayed clearly with charts so the store admins can quickly assess the collected results and make comparisons between various criteria. Besides, each response from one customer can be viewed fully via Reponses Details section.

The form can be shown at any page, any position on a page to collect as much as responses.

More Features
Check out more details of Custom Form

Upload files type

Upload files type

Allow respondents to upload files

Field dependency

Field dependency

Create a particular answer which is the condition to show the next fields

Email template

Email template

Ready-to-use email templates to notify customers after submitting form, and notice store admins after the form is submitted

View/delete response

View/delete response

Admin can view and delete any response from the store backend

Export data to CSV, XML file

Export data to CSV, XML file

Download response data at CSV or XML format.

Compatible Google reCAPTCHA

Extension compatibility

This extension works well with Magento 2 PDF Invoice, Magento 2 Customer Attributes.

Pricing
Choose your suitable edition

Standard

Crafted for a great webstore start $ 199 first year

  • 1-year extension updates
  • 1-year support
  • 60-day money-back guarantee
  • Read our policies
  • Supports for Magento 2 Community Edition

Enterprise/ Magento Cloud

Great for an enterprise solution $ 399 first year

  • Free updates within subscription time
  • Free support within subscription time
  • Read our policies
  • Supports for Magento 2 Enterprise Edition
  • Highest priority support

Full features list

Frequently Asked Questions (FAQs)

You should install Google reCaptcha to protect the custom contact forms from bot actions.

There are 5 templates are ready-to-use in Custom Form Builder including Feedback Form, Pre-order Form, Survey Form, Contact Form, Customer Order Request Form

Yes, there is a Preview button available at the backend. You can click it to preview the created form when you add a new field or any changes.

Reviews (5)

29 April 2022

Easy to edit

It's easy to edit and collect info. It really helps with some tricky forms as the default only supports simple question types.

Jeanie -Verified Purchase
19 April 2022

AWESOME

Quick and easy setup. Pretty good templates as well. Recommended

Behrouz -Verified Purchase
04 February 2021

First time buyer

I want to add more information in the forms but do not have much time to do it, so the ready-made templates really help. This is the first time I have used an exention from Mageplaza and I think I would come back. Thanks for the great extension.

Jill -Verified Purchase
29 January 2021

Beautiful forms

This extension makes everything easier. I created numerous forms and they looked beautiful. It's really important to collect information in that way. And I even can export those data. Great to have.

Stewart Lawrence -Verified Purchase
11 August 2020

Great Extension

The extension works very well and helped us to create different contact forms for different needs. It is very simple and intuitive to use. Best of all, our customers can send us files which helped us incredible.

Marco -Verified Purchase

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Use Cases of Magento 2 Custom Form

Use case 1: Contact Form

Business goals:

  • Get customers’ contact information to get back to them and solve the issue later

Default Magento technical limitations:

  • There is a Contact Us page, however, it is impossible to edit information fields

Solutions:

  • Admins can use the ready-made Contact Form or custom it by adding extra fields.
  • Send emails to notify customers and admins about the successful form submission.
  • Enable admins to preview how the form looks in the frontend before officially launching any updates.

Use case 2: Survey Form

Business goals:

  • Collect customers’ comments to understand their perspectives on the product or service or any issue
  • Customize a set of questions that serves the survey’s purpose

Default Magento technical limitations:

  • No survey form can be created, so stores have to use external forms not tailored to their needs.

Solutions:

  • Admins can create multi-page forms, which are suitable for long surveys because it cuts down on the long list of questions per page.
  • Support diverse format input options to match each survey question type.
  • Set field dependency for conditional questions.
  • Provide stores with reports to analyze the results with ease.

Use case 3: Feedback Form

Business goals:

  • Gather customer feedback and analyze it for future improvements.
  • Increase conversion rates by handling feedback wisely.

Default Magento technical limitations:

  • Customers cannot leave feedback in a form, so it is hard for the store to record the answers for future analysis.
  • After sending the feedback, customers cannot be taken to further steps.

Solutions:

  • Record all answers and display in the Response Summary section in charts and Responses Detail section in detail.
  • Define actions after form submission: Stay on the current page, Redirect to an URL, or Redirect to a CMS page. This feature keeps customers on-site longer and significantly increase the conversion rates.

Use case 4: Pre-order Form

Business goals:

  • Predict demand for the new products to have suitable production plans.

Default Magento technical limitations:

  • No pre-order form can be created.
  • Stores cannot keep track of pre-order requests systematically.
  • Other third parties such as suppliers or shippers cannot get the data.

Solutions:

  • Show the form anywhere on site thanks to the snippet support, a good way to attract customers to new products and research on their demands.
  • Export data to CSV or XML file to use at external platforms or send to related third parties.

Use case 5: Customer Order Request Form

Business goals:

  • Enhance customer experience by allowing them to submit requests for their orders.

Default Magento technical limitations:

  • Customers have to contact the seller directly to make order requests, which is inconvenient if it is outside of office hours and will worsen their experience.
  • Customers want to describe their requests in detail but cannot attach any files.

Solutions:

  • Stores can customize the fields in the Order Request form to be relevant to them.
  • Allow customers to upload files in the form
  • Admins can view and delete responses if the requests have been resolved

All of the feature updates plan and status will be updated as soon as possible in our public Trello.

View Mageplaza Extension Roadmap 2023 ->

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Release Notes

  • v4.3.5 (Magento v2.4.x)

    26 September 2024

    Bug Fix: Fixed format css file path

  • v4.3.4 (Magento v2.4.x)

    17 July 2024

    Compatibility: Now compatible with Magento 2.4.7

  • v4.3.3 (Magento v2.4.x)

    31 October 2023

    • Bug Fix: We fixed the issue with duplicate notice
  • v4.3.2 (Magento v2.4.x)

    22 May 2023

    • Compatibility: The extension is now compatible with Magento 2.4.6
  • v4.3.1 (Magento v2.4.x)

    31 August 2022

    • Compatibility: The extension is now compatible with Magento 2.4.4
  • v4.3.0 (Magento v2.4.x)

    02 November 2021

    • Added customer feedback content to the admin notification email
    • Added reports custom form
    • Added attach file customer upload to emails
    • Added CC + BCC email
    • Compatible with Magento v2.4.3
    • Fixed minor bugs
  • v1.3.0 (Magento v2.3.x)

    02 November 2021

    • Added customer feedback content to the admin notification email
    • Added reports custom form
    • Added attach file customer upload to emails
    • Added CC + BCC email
    • Fixed minor bugs
  • v1.2.0 (Magento v2.3.x)

    09 August 2021

    • Added use custom form with a multi-store view
    • Added duplicate custom form feature
    • Compatible with Magento v2.3.7
    • Fixed minor bugs
  • v4.2.0 (Magento v2.4.x)

    09 August 2021

    • Added use custom form with a multi-store view
    • Added duplicate custom form feature
    • Fixed minor bugs
  • v4.1.0 (Magento v2.4.x)

    28 April 2021

    • Added submit form information in customer’s email
    • Fixed minor bugs
  • v1.1.0 (Magento v2.3.x)

    28 April 2021

    • Added submit form information in customer’s email
    • Fixed minor bugs
  • v4.0.1 (Magento v2.4.x)

    09 December 2020

    • Fixed error with email Sent To field in configuration page
  • v1.0.4 (Magento v2.3.x)

    09 December 2020

    • Fixed error with email Sent To field in configuration page
  • v4.0.0 (Magento v2.4.x)

    16 October 2020

    • Supported Magento v2.4.0
  • v1.0.3 (Magento v2.3.x)

    16 October 2020

    • Fixed minor bugs
  • v1.0.2 (Magento v2.3.x)

    14 August 2020

    • Compatible with Magento v2.3.5
    • Fixed minor bugs
  • v1.0.1 (Magento v2.3.x)

    19 June 2020

    • Compatible with Magento v2.3.5
    • Compatible with Mageplaza Google reCaptcha extension
    • Fixed minor bugs
  • v1.0.0 (Magento v2.3.x)

    24 October 2019

    Initial release

Custom Form Builder's Full Features List

For store admins

Customer notification

  • Enable/ Disable Auto Response sent to recipients: It is able for store admins to allow or disallow auto-email sent to respondents by clicking to Yes or No option in the backend.
  • Select name of email sender In the Customer Notification configuration from the backend, store admins can freely choose the name of the email sender.
  • Select email template There are five templates supported in Custom Form Builder including Feedback Form, Pre-order Form, Survey Form, Contact Form, and Customer Order Request Form.

Show forms at frontend

  • Copy Snippet code (for CMS, Phtml, Layout) The form can be displayed anywhere on site with the help of Snippet code which is available for CMS, Phtml, and Layout.
  • Create Widget Custom Form Builder extension allows admin to quickly create Widget of form.

Manage Responses

  • View summary of responses from all forms via a grid With the Response Summary, store admins can know how many responses for each field, answers, charts, etc. Hence, they can quickly assess the collected results and make the necessary comparisons.
  • View all responses for one form From the backend, store admins can view all responses for one form with ease.
  • View details of one response With the help of Responses Details section, each response from one customer can be viewed fully.

Admin notification

  • Enable/ Disable notification sent to admins If store admins want to be noticed after form submission, they can allow the admin notification. If not, they can disallow this function with ease.
  • Fill in the emails receiving notification In the Send To field, store admins can enter the emails which receiving the notification after the customers submit the form.
  • Select name of email sender Magento 2 admins can choose the name of the email sender from the admin backend.
  • Select email template There are many ready-to-use templates supported in the Admin Notification configuration.

Create and Manage forms

  • Set general information for a form: name, status, store views, customer groups, valid time Custom Form Builder extension allows admins to set easily general information for the customs form.
  • Set form behavior: Form type (static or popup), custom CSS, actions after submitting form In the Form Behavior section from the backend, admin can set the form behavior at ease.
  • Set admin notification: enable, sending email, email template With the Magento 2 Custom Form Builder extension, store admins are able to set admin notification from the backend.
  • Set auto-responder: enable, sender title, email template, field of form to collect emails address, email planning (time to send response email after submitting form) One of the most striking features of Custom Contact Form extension is allowing store admins conveniently set auto-responder as they want.
  • Select form template to use without any setting The Custom Contact Form extension comes with five ready-to-use templates which assist admins to quickly create the form.
  • Create a new form: page title/ description, submit button text, field group name/ description, add fields with 11 type options Instead of using form template, store admin can conveniently set a new form based on their demands.
  • Duplicate forms
  • Work well with a multi-store view
  • Compatiple with other extensions: Instagram Feed, Custom Checkout Fields, Table Category View, Store Pickup for Magento 2

For customers

  • Easy to connect with store
  • Gain better chances to be better served
  • Have better experience

Why choose Mageplaza Magento 2 Custom Form

Mageplaza provides consistent and customer-centric extensions for your Magento 2 store.

We don't sell products for one time. We provide lifetime solutions which help our customers thrive with their businesses.

innovate exchange partner
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follow magento coding standard
8 years ecommerce
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60-day Money Back

Extensive 60-day money-back period. You love it or get a full refund no questions asked.

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Extensive Support Timeframe

Mageplaza provides support 16 hrs/day, 5.5 days/week to guarantee the seamless operation of our extensions on your store.

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Install via Composer

Simple installation via composer helps you save time and eliminates technical issues during future updates.

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Frequent Updates

Intensive update roadmaps ensure great performance, bug-free, highly compatible, and innovative extensions.