How to add comments into the email order confirmations

Step 1: Get the order attribute code
Step 2: Create the email templates
Step 3: Apply the email templates
Step 4: Check emails

In order to add the comments that customers insert at the One Step Checkout page into the Email order confirmations, stores’ admin need to do the following steps:

Step 1: Get the order attribute code

For the Comment field, we set the attribute code is osc_order_comment

Step 2: Create the email templates

Go to Marketing > Communications > Email Template, choose Add New Template (or Edit Template)

order attribute 1

Load Email New Order Templates

order attribute2

Insert the Order Attributes into Template at any place following this codes:

{{depend order.getOscOrderComment()}}
     <p>{{var order.getOscOrderComment() |raw}}</p>
{{/depend}}

Depend tag is used to check whether that attribute is empty or not. If it is empty, the html part will be eliminated.
OscOrderComment is the capital words of each Attribute code.

Step 3: Apply the email template that has been created.

Navigate to Stores > Settings > Configuration, choose tab Sales > Sales Emails
In New Order Confirmation Template, choose Email Template that you have created.

order attribute3