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Refund (5)

  • filter_dramaCan I refund a over 30-days purchased extension?

    We think we need to emphasize that Mageplaza treats fairly to all the customer and Terms & Conditions is to unify rules. And refund to over 30-day purchased product is not included in our policy.
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  • filter_dramaCan I request a refund for the installation/customization services?

    I’m sincerely sorry that we’re unable to refund the installation/customization services, so please careful consider those offers. We also need to ensure that our employees are paid properly for the work they have done.
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  • filter_dramaHow long does it take to get refund?

    We’re sorry to hear a refund request honestly, but we will assume that you have accomplished the reading both of the Terms & Conditions before you can process the refund section.
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  • filter_dramaWhere can I send my refund request?

    We won’t be harsh on this term, but we would be glad if you can be clearly aware of our Refund Policy before purchasing as well as before you send a refund request. Mageplaza’s Terms & Conditions and Refund Policy can be found here
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  • filter_dramaUnder which special circumstances can't I get the refund?

    To guarantee your protection Mageplaza offers 30-day money back guarantee for ALL our software products. If you are dissatisfied with your product before 30 days after the purchase for any reason, you can receive a full refund.
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