A Comprehensive Guide on How to Lock Shopify Store
Summer Nguyen | 01-15-2024
Picture this: you have invested a great deal of time and money into making your online store the best it can be, only to find out later that security has been compromised. The consequences could be a disaster ranging from financial losses to damages to the reputation of your business.
In this comprehensive guide, we’ll address an important yet often ignored topic: how to lock Shopify store. We’ll unveil the essential steps to fortify your Shopify store against unauthorized access, ensuring your business thrives in a secure digital landscape.
Why do you need to lock your Shopify store?
Before answering the question of how to lock Shopify store, let’s take a look through why we should implement it. Shopify store security is essential for several reasons, not the least of which is that it has an immediate effect on your online business’s credibility and authenticity.

The following are some significant details that emphasize how important Shopify store security is:
- Customer trust and reputation. Security issues may expose payment information and other sensitive consumer data, damaging customer trust and your company’s reputation.
- Financial protection. Secure Shopify stores protect your, your clients, and your company’s sensitive financial information, including credit card information, from potential financial losses and legal consequences if disclosed.
- Legal compliance. E-commerce businesses are required to adhere to data protection laws, which can lead to legal errors and fines if they fail to do so.
- Prevention of data leaks. Safety measures for Shopify stores assist in preventing hacking, illegal access, and data leaks. Protecting client information, order information, and other sensitive business data requires this.
- Secure payment processing. A secure payment gateway is necessary for online store security since Shopify handles online transactions and guarantees its security to stop fraudulent activity and unauthorized access.
It is impossible to overestimate the significance of Shopify store security. Also, it is essential not only for safeguarding your clients and your business’s success but also for assuring the long-term viability of your online company.
Read more: 3D Secure Shopify: Boosting Payment Security for E-commerce Success
How to lock Shopify store effectively?
Method 1: Set up the password page
Making a password-protected page is essential for keeping your Shopify store safe while it’s being developed or maintained. During setup, testing, or updates, it is especially helpful since it limits access to the website, making it available only to those who possess the password.
Here’s how to set up a password page to Shopify store:
- Step 1: Access your Shopify admin dashboard.
- Step 2: On the menu on the left, select “Online Store.”
- Step 3: Then, click on “Preferences.”
- Step 4: Next, scroll down to the Password Protection section.

- Step 5: Turn on the password security.
- Step 6: Enter a password that visitors will need to input to access the store.
- Step 7: Lastly, select “Save” from the menu to apply for password protection.
From now on, anyone trying to access your Shopify store will be required to enter the password.
Method 2: Use an app
Another way to lock your Shopify store is to use a dedicated Shopify app. SP Hide Price & Access Control by Shopplaza B2B is a free solution that lets you restrict store access with flexible rules. It gives you more control than Shopify’s default password page.

Here’s how to set it up:
- Step 1: Install and enable SP Hide Price & Access Control.
- Step 2: Open the app dashboard and create an access rule.
- Step 3: Choose a protection type:
- User-based protection: Restrict access to guests, non-logged-in visitors, or selected customers only.
- Country restriction: Block visitors from specific countries.
- IP address blocking: Prevent access from selected IP addresses.
- Password protection: Require visitors to enter a password before viewing your store.
- Age verification: Ask visitors to confirm their age before entering the site.

- Step 4: Set the redirect page or message visitors will see when access is restricted.
- Step 5: Save the rule and test it on your storefront.
With SP Hide Price & Access Control, you can easily control who can access your Shopify store and protect content from unauthorized visitors.
Advice: Locking access might be just the first step. If you sell B2B or wholesale on Shopify, you can pair SP Hide Price & Access Control with SP Request a Quote by Shopplaza B2B. This free app duo helps you hide public prices, let approved buyers request custom pricing, negotiate quotes, and turn accepted quotes into orders.
Read more: 11 Ways to Strengthen Your eCommerce Store’s Security
General FAQs about locking Shopify store
If you’re still concerned about your Shopify store’s security, continue reading the following frequently asked questions about locking your store.
Will customers be discouraged if they see a locked store?
Yes, customers can be discouraged if they see a Shopify store that is locked. Consider the below factors before locking your store:
- Clear Communication: If you need to lock your store, clearly communicate the reason and estimated timeframe to your customers. Use a prominent banner or message on your storefront and consider sending an email to your subscribers.
- Alternative Contact: Provide a way for customers to contact you with questions or concerns while your store is locked. This could be an email address, phone number, or contact form.
- Strategic Timing: Avoid locking your store during peak shopping hours or major holidays unless absolutely necessary.
Will locking my Shopify store affect my SEO?
Yes, locking your Shopify store can affect your SEO, but the extent of the impact depends on how you lock your store and for how long.
If you use Shopify’s built-in password protection feature, search engines like Google won’t be able to crawl and index the content of your store. This means your product pages, collection pages, and other content won;t appear in search results. However, your homepage with the password form might still appear in search results.
If you choose third-party apps, this situation may be different. Some Shopify apps offer more advanced store locking options, but they can also impact your SEO. For example, if an app completely blocks search engine bots, it can prevent your content from being indexed. But there are some apps that offer alternative locking methods that are more SEO-friendly. They might only hide the “Add to Cart” button or restrict access to certain pages while still allowing search engines to crawl the rest of your site.
In addition, the impact also depends on the length of time you lock your Shopify store. A short-term lock likely won’t have a significant impact on your SEO. However, a long-term lock can hurt your rankings because search engines won’t be able to access your content.
What happens if I forget the password?
If you forget the password you used to lock your Shopify store, don’t worry – you can easily reset it. Follow these steps:
- Log in to your Shopify account using your email address and password.
- Click on “Online Store” in the left sidebar, then select “Preferences.”
- In the “Password protection” section, you’ll see your current password. Click the “Change password” button.
- Type in your new password twice to confirm it, then click “Save”.

Can I set different passwords for different customers?
Yes, you can set different passwords for different customers in your Shopify store but this method requires coding knowledge or the help of a developer because you’ll need to add a bit of Liquid code to your theme to display a password prompt for specific customer tags and check the entered password against the correct one.
Work with Shopplaza to secure your Shopify store
Partnering with a trusted Shopify development agency like Shopplaza can elevate your store’s security to the next level. The team of experts can implement tailored solutions, from customizing access controls to fortifying your store against potential threats. With Shopplaza’s focus on security best practices and regulatory compliance, you can rest assured that your business is in capable hands.
Shopplaza’s Shopify Support and Maintenance Services prioritize security, ensuring your store runs smoothly. Here are the reasons why you should choose this team:
- Starting from $399/month, have Shopify experts handle all the technical challenges to keep your website running smoothly.
- The Shopplaza team brings 10 years of experience in eCommerce and a deep understanding of the Shopify ecosystem.
- Their priority is 24/7 support, ensuring our customers receive immediate assistance in any urgent situation.
- Shopplaza employs dedicated progress tracking tools to maintain effective communication with our valued customers.
Contact Shopplaza today for a free consultation and get help from Shopify experts now!
Final thoughts
To sum up, we hope that you have found the solution to our main question – How to lock Shopify store. Throughout this article, we have covered two incredibly powerful ways to secure your Shopify store and boost its security measures against outside attacks.
By the instructions we have mentioned above, you can strengthen your online business’s security by preventing unwelcome access and preventing hackers that could probably leak your business’ sensitive information outside.
Remember, proactive security measures are extremely important. Regularly updating password protocols, monitoring access logs, and staying updated on security developments help secure your Shopify store and build trust with customers, ensuring their data is safe.