Understanding 403 Forbidden Errors: Meaning, Causes, and Solutions

Experienced E-commerce Agency for Magento/ Adobe Commerce/ Shopify/ Shopware Development

Imagine you are browsing the web and stumble upon a page you want to see. You click on the link and wait for it to load. But instead of seeing the content you expected, you see a message that says “403 Forbidden”. What does that mean? And how can you fix it?

This error can prevent you from accessing vital information or resources. It can also affect your website’s search engine ranking and reputation, making addressing this error as soon as possible essential.

Ensuring the security, accessibility, and user-friendliness of your website can be achieved by identifying and resolving the root cause of any errors.

Table of Contents

What Does 403 Forbidden Mean?

The error is more than a simple “access denied” message. The HTTP status code 403 Forbidden indicates that the server understood the client’s request but refuses to authorize or fulfill it. In other words, the server acknowledges the client’s request but denies access to the requested resource.

It carries a deeper meaning and provides valuable insights into the state of your request and the server’s response. Understanding the significance of this error can help you navigate and troubleshoot the issue more effectively.

What is 403 Forbidden error?

When you encounter a 403 Forbidden error, the server has deliberately denied your request to access a specific page or resource. This error falls within the realm of HTTP status codes, which are standardized messages used to communicate the status of your request. While some status codes, like 200 OK or 404 Not Found, indicate straightforward outcomes, the error carries a unique implication.

Unlike other status codes, this error suggests that you are not authorized to view the requested page or resource, even though it physically exists on the server. In other words, it is not a matter of the help being missing or unavailable but rather a deliberate denial of access due to certain restrictions or permissions.

Understanding the nuances of the error allows you to approach the problem from the right angle. To regain access to the content you want, it’s important to understand why you were denied entry and take the necessary steps to fix the issue.

The Effect of 403 Forbidden Errors

This error not only affects user experience but also poses significant security risks. In fact, the impact of 403 Forbidden errors can have detrimental effects on both website visitors and their overall browsing experience. We will examine this topic more thoroughly and discuss its potential consequences.

The Effect of 403 Forbidden Errors

Effects of 403 Forbidden Errors on Users

  • Disappointment and uncertainty: Users often feel disappointed and uncertain when they see a 403 Forbidden error. They may need help understanding why they cannot access the content they want. This negatively affects their overall user experience and may make them less likely to return to the website.

  • Restricted access to content: A 403 Forbidden error blocks users from accessing specific pages or resources on a website. This can be a significant issue if the content is essential or highly sought-after by users. It prevents them from finding information, completing transactions, or using the website’s features.

  • Poor impression of the website: Frequently encountering 403 Forbidden errors can negatively impact a website’s reputation and credibility. It may cause users to question the website’s maintenance and security measures, leading to doubts about its competence. This can ultimately deter new visitors from exploring the website’s content.

Effects of 403 Forbidden Errors on Website Owners

  • Unwanted Access Attempts: Unauthorized access to restricted website areas may result in a 403 Forbidden error. This error is specifically designed to prevent unauthorized individuals from accessing confidential content or features. It is crucial in helping website administrators identify possible security breaches.

  • Faulty Access Controls: Sometimes, the errors are caused by faulty access controls. This means the server or website’s permissions are not set up correctly, allowing unwanted access to specific resources or directories. Attackers can take advantage of this fault to gain unwanted access or extract confidential information.

  • Defense against Brute Force Attacks: Brute force attacks involve repeated login attempts using different combinations of usernames and passwords to gain unwanted access. If a website has security features, such as account lockouts or IP blocking, the error may be shown when an attacker exceeds the allowed login attempts. This helps protect user accounts from being hacked.

8 Causes of 403 Forbidden Errors

Insufficient permissions or access rights

One common cause of this errors is when the user or the requesting entity lacks the necessary permissions or access rights to view the requested resource. This can occur when the user is not authenticated or authorized to access a particular page, file, or directory. Insufficient permissions can be set at the server, file system, or application level.

Incorrect file or directory permissions

403 Forbidden errors can also arise from incorrect file or directory permissions. The server may deny access if the permissions on a specific file or directory are not properly configured. This can happen if the file or directory permissions are set to disallow the user or the web server from reading, executing, or modifying the resource.

Permission errors can cause 403 Forbidden

Misconfigured or blocked web server settings

Misconfigured or blocked web server settings can trigger 403 Forbidden errors. For example, if the server is not properly configured to handle certain types of requests or if specific directories are blocked in the server’s configuration, users may encounter the error when trying to access those resources.

IP or user agent restrictions

Website owners or administrators may implement IP or user agent restrictions as a security measure to limit access to specific resources. If the user’s IP address or agent does not meet the criteria defined in the server’s configuration, a 403 Forbidden error may be returned.

Users may encounter difficulties accessing the website if they attempt to do so from a restricted IP address range or by using a user agent that has been blacklisted.

Cross-origin resource sharing (CORS) issues

In scenarios involving web applications that request resources on different domains, cross-origin resource sharing (CORS) comes into play. CORS defines a mechanism for controlling access to resources across different origins.

If the server’s CORS policy is not properly configured or the requested resource does not meet the policy’s criteria, a 403 Forbidden error may be returned to prevent unauthorized cross-origin access.

File or directory ownership issues

403 Forbidden errors can occur when the ownership of a file or directory is incorrect. If the file or directory is owned by a user or group that does not have the necessary permissions, the server may deny access. Ensuring the correct ownership and permissions are set on files and directories is crucial to prevent errors.

Server overload or resource limitations

Sometimes, a server can encounter high traffic or resource limitations, leading to 403 Forbidden errors. When the server is overloaded, it may prioritize certain requests and deny access to others, resulting in a 403 Forbidden response. Optimizing server resources and considering scalability measures can help mitigate these errors.

Failed to load resources is a common problem

Content delivery network (CDN) misconfiguration

Websites that use a content delivery network (CDN) to distribute content may encounter 403 Forbidden errors if the CDN settings are not properly configured. Restrictions set on specific files or directories can block users from accessing those resources. To fix this issue, it is important to carefully review and adjust the CDN settings.

How to Fix 403 Forbidden Errors

1. Check and modify file or directory permissions

One of the possible causes of 403 Forbidden errors is that the file or directory permissions are not set correctly. If you get an error message stating that you don’t have the required permissions to access a resource, it could mean that either you or the web server doesn’t have the necessary access. In order to solve this issue, kindly adhere to the following instructions:

  • Find the resource: Identity which file or directory is causing the error.

  • Change permissions: Use a file manager or FTP client to change the file or directory’s permissions. Ensure the relevant user or group has the proper permissions to read, write, and execute the resource.

  • Apply permissions recursively: If you have multiple files or directories within a directory hierarchy affected by the issue, you can apply permissions recursively to ensure consistency.

2. Verify and adjust server configurations

Check and modify server settings

Another potential cause of this errors is that the server settings are misconfigured or blocked. If you’re encountering a situation where certain requests are not being handled or some directories are inaccessible, it’s likely due to server configuration issues. To rectify this, you can attempt the following solutions:

  • Check server configuration files: Review the server’s configuration files (e.g., .htaccess for Apache) for any rules or restrictions that might block access to the resource. Remove or edit any regulations that are preventing access to the resource.

  • Enable directory browsing: If it is disabled, you can enable it in the server configuration to allow users to access directories and their contents.

  • Verify document root: Ensure the document root is configured correctly and pointing to the intended location of your website’s files.

3. Troubleshoot IP or user agent restrictions

Sometimes, 403 Forbidden errors are caused by IP or user agent restrictions. This means that some IP addresses or user agents cannot access specific resources. This can be done as a security measure to prevent spam, bots, or malicious attacks. To address this issue, consider these steps:

  • Whitelist IP addresses: If some IP addresses are being blocked, review the server’s IP whitelist configuration and add the necessary IP addresses to allow access.

  • User-agent settings: If user-agent restrictions trigger the error, review the server configuration or security plugins to adjust the user-agent limits as needed.

CORS-related 403 Forbidden errors occur when web applications request resources on different domains. CORS defines a mechanism for controlling access to resources across different origins. Suppose the server’s CORS policy is not configured correctly or the requested resource does not meet the policy’s criteria. In that case, a 403 Forbidden error may be returned to prevent unauthorized cross-origin access. To resolve this issue, you can use these techniques:

  • Allow cross-origin access: Configure the server to include appropriate Access-Control-Allow-Origin headers in its responses, allowing cross-origin access to the requested resource.

  • Adjust CORS settings: Review and modify the CORS policy configuration to ensure it matches your application’s requirements.

5. Other potential solutions and best practices

Here are some more solutions and best practices to keep in mind when troubleshooting and resolving 403 Forbidden errors:

  • Clear browser cache: Sometimes, cached data can cause persistent 403 Forbidden errors. Clear your browser cache and try reaccessing the resource.

  • Check authentication: Make sure that users have proper authentication credentials to access restricted resources. Verify that the login system is working correctly.

  • Update software: Keep your server software, CMS, or web application up to date to fix any known issues or security vulnerabilities that could be causing the error. Seek professional support:

6. Check for URL or page redirection issues

Inspect URL redirects for problems

Occasionally, 403 Forbidden errors may arise from incorrect URL configurations or issues with page redirection. To address this, consider the following steps:

  • Verify that the URLs in your website’s links and redirects are accurate and pointing to the correct resources.

  • Review any URL rewriting rules or redirection configurations in your server’s settings or .htaccess file and ensure they are correctly implemented.

7. Examine server logs for error details

Analyzing server logs can offer valuable information on what might be causing 403 Forbidden errors. Examining the server logs allows you to gather more information about the specific error and identify potential solutions. Here’s what you can do:

  • Access the server logs (e.g., Apache access logs or error logs) and search for entries related to the 403 Forbidden error.

  • Analyze the logs for additional error messages or warnings that could help pinpoint the root cause.

  • Based on the information found, take appropriate actions to resolve the underlying issues.

8. Review security plugins or firewalls

Strengthen your firewall

If you have security plugins or firewalls installed on your website or server, they may sometimes interfere with legitimate access, leading to errors.

  • Temporarily disable or modify the settings of your security plugins or firewalls and check if the 403 Forbidden error persists.

  • If the error is resolved after disabling or adjusting the security measures, reconfigure them carefully to allow proper access while maintaining the necessary security.

If you are unable to fix the issue on your own, consider contacting the support team of your web hosting provider or the developers of your CMS or web application for help. Suppose you adhere to these steps and adopt the best practices.

In that case, you will achieve better results, and you can effectively troubleshoot and fix 403 Forbidden errors, ensuring users have the appropriate access and a smooth browsing experience on your website.


In conclusion, 403 Forbidden errors can significantly impact website visitors and user experience. Website owners and administrators must address and resolve these errors promptly to ensure a seamless browsing experience for users.

Taking action to fix 403 Forbidden errors is essential. By checking and modifying file or directory permissions, verifying and adjusting server configurations, troubleshooting IP or user agent restrictions, and addressing CORS-related problems, you can resolve these errors and provide users with the necessary access.

Image Description
Vinh Jacker
Hello, I'm the Chief Technology Officer of Mageplaza, and I am thrilled to share my story with you. My deep love and passion for technology have fueled my journey as a professional coder and an ultra-marathon runner. Over the past decade, I have accumulated extensive experience and honed my expertise in PHP development.
Website Support
& Maintenance Services

Make sure your store is not only in good shape but also thriving with a professional team yet at an affordable price.

Get Started
mageplaza services
  • insights


Stay in the know

Get special offers on the latest news from Mageplaza.

Earn $10 in reward now!

Earn $10 in reward now!

go up