Magento to Shopify Migration: Our Ultimate Guide

Sam Nguyen avatar
Sam Nguyen Last updated: October 01, 2024

Tired of Magento’s complexity or seeking a more user-friendly platform? Migrating to Shopify could be the game-changer your online store needs. Discover the benefits of making the switch, the key steps involved, and tips for a smooth Magento to Shopify migration to unleash your store’s full potential.

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Magento to Shopify Migration Checklist

We will divide the Magento to Shopify migration process into three main stages so that you can keep track of the progress easily:

Pre-migration stage:

Migration stage:

Post-migration stage:

How to Migrate from Magento to Shopify?

Data preparation: What Data Can You Migrate?

Data Details
1. Products ▪ Name, SKU, full description, status, manufacturer
▪ Price, special price, URL, meta title, meta description
▪ Product images, product tags, weight
2. Manufacturers ▪ Name of manufacturers
3. Customers ▪ First name, Last name, email, newsletter
▪ Billing addresses
▪ Shipping addresses
4. Orders ▪ Order date, status, order product info (name, SKU, price, quantity, etc)
▪ Shipping addresses (Company address, Country, State, Zip Code, Phone, Name)
▪ Customer names, email, billing addresses
5. Coupons ▪ Coupon codes
▪ Coupon dates
6. Reviews ▪ Customer rates
▪ User names
▪ Created dates
▪ Titles

Data you cannot migrate:

Shopify does not offer a native way to import several types of data elements. We will present those data below, along with solutions to deal with such non-migratable data:

  • Product collections & categories: Manually recreate collections or utilize a third-party app to simplify the process.
  • Blogs & page content: Manually copy-paste content or use a third-party app for bulk migration, followed by adjustments in Shopify’s editor.
  • Customer passwords: Send password reset emails to customers or use apps like Bulk Inviter (for Shopify Plus) or third-party providers.
  • Discounts: Utilize third-party apps like Matrixify to import discounts and adjust them within Shopify.

Step 1: Back Up Your Magento Store

Before switching to Shopify from Magento, it’s always a good idea to back up your Magneto store in case something goes wrong during the migration process. Here are the steps.

Log into your Magento admin dashboard and select System > Tools > Backups.

magento admin dashboard

There are three options as follows:

Magento backup type

  • System Backup. This option will back up the entire system, including your source code and the database.
  • Database and Media Backup. This option will sync your database and media folder’s content only. Other things, like store themes, are not included in this backup.
  • Database Backup. This option will save your store’s database only.

Select your backup type and set a name for your backup for easy access.

You should inform your visitors of ongoing maintenance on the website. The maintenance mode is disabled automatically when the backup process finishes.

Magento backup options

Check the box next to the “Exclude media folder backup” option if you want to exclude the media folder during the backup process.

Hit OK to confirm your action.

Step 2: Shopify Store Set-Up

As soon as you finish the back-up process with Magento, it’s time to get your Shopify store ready before the migration.

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Pick the right Shopify pricing plan

shopify pricing plans 2024

Shopify is offering several fixed monthly subscriptions (including the Starter, Basic, Shopify, Advanced, and Plus plan), so the selection of the right one depends on several factors. They are as follows:

  • What are your average order value (AOV) and number of sales?

Stores with large monthly orders and a higher AOV will end up paying less with a higher Shopify pricing tier. On the other hand, stores with a smaller monthly revenue and a lower AOV are better off with the basic tiers.

  • What are your desired features?

It’s better to look at which features each Shopify plan offers and then decide which feature pack you will need to grow your Shopify store.

  • How much technical support will you need?

Although 24/7 support is included with all the Shopify pricing plans, it’s limited to live chat and email on the Starter plan. Meanwhile, on the Shopify Plus plan, you get 24/7 priority technical support by phone, email, or live chat.

If you wonder which Shopify plan is right for you, we have created a detailed Shopify pricing guide here to help you make the best choice for your business. Before making the decision, you can sign up for a Shopify free trial, which lasts 3 days and gives you instant access to all features included in Shopify’s paid subscriptions.

CLAIM THE BEST OFFER FROM SHOPIFY

Once you finish choosing a suitable plan, we can move on to the Shopify store-building process.

Add a product to your Shopify store

When you are properly signed up for Shopify, it will take you to your admin dashboard. From here, you can add a product to your Shopify store. To do it, go to Products > Add your products and enter the required information, such as product title, description, pricing, and more.

add product to Shopify store

Create your product collections

Once you have added a product to your Shopify store, it’s time to organize them into collections. To do it, go to Products > Collections > Create collection. From here, create groups of similar types of products for easy access. You might want to create a link to a particular set of products or add discounts to a collection.

Create your store page

The next thing is to create your store’s page. There are the key pages you need to create for your Shopify store, including About Us, FAQs, Policy, Contact, and Blog. To create a page in Shopify, go to Online Store > Pages > Add page.

Add a theme to your Shopify store

With products, collections, and pages all sorted, you can now choose a Shopify theme for your store. To do this, you can visit the Shopify Theme Store where you will find a wide range of themes available, including both free and premium themes.

Select your payment method

You can activate Shopify Payments, Shopify’s built-in payment gateway to accept payments from customers via credit or debit card. Enabling Shopify Payments will allow you to avoid transaction fees imposed by Shopify for each online purchase, but credit card processing fees will still apply.

manage shopify payment

Step 3: Export Data from Magento

Now you have your own Shopify store. It’s time to export your store’s data from Magento. You can export data into a CSV file format. Here is how to do it.

From your Magento admin panel, select System > Data Transfer > Export.

In the Export menu, choose Product as the Entity Type and CSV as Export File Format.

export file product

Check the box next to the product attributes you want to exclude from the exporting process. You will get a message saying, “make sure your cron is running to export the file.

  • If you wonder what a cron is, you are not alone. Magento cron job is a Magento 2 feature that lets you create commands or scripts to automate Magento tasks.
  • To configure the Cron in Magento 2, go to Stores > Configuration > Advanced > System > Cron (Scheduled Tasks).

Then, clicking the “Export” button initiates the process of exporting your selected data into the chosen file format. Once the export is complete, you can download the exported file to your computer.

export data from Magento

Step 4: Import Data from Magento to Shopify

There are 2 methods to import data from Magento to Shopify. We will cover all of them in the section below.

Method 1: Import Data Using a CSV File

If you have a CSV file exported from Magento, you can use it to import your data to your Shopify store. Note:

  • Your CSV file needs to be compatible with Shopify’s CSV format.
  • Your CSV file must be at most 15 MB.
  • You cannot export your images to a CSV file, so you need to upload your image URLs instead.
  • To get URLs for your images, go to Shopify admin > Settings > files > upload your pictures and get your images URLs in the Link column.

From your Shopify admin, select Products and click Import at the top right corner.

Import product

Click Add file and select the CVS file you want to import from.

Add file product

  • (Optional) You can download a sample CSV template to check out Shopify’s CSV file sample.
  • (Optional) Check the box next to “Overwrite any current products that have the same handle. Existing values will be used for any missing volumes” if you want to overwrite your product details.

Click Upload and Continue.

Review your import list and hit Import products. The process may take a while, depending on how much data you are importing. You should receive a confirmation email when the importing process finishes.

Method 2: Import Data Using an Importer App

You can use third-party importer apps from the Shopify App Store to handle data import. The best thing about this method is that everything is automatic. All you need to do is to set up your migration, choose the entities you want to move, and let them do the rest.

You can refer to a few apps below for importing data to your Shopify store.

Here, we will demonstrate the process using Matrixify as the 3rd-party app:

#1 Install the Matrixify App

  • In your Shopify admin, go to the App Store and search for “Matrixify.”
  • Install the Matrixify app.

#2 Prepare Your Data

  • Depending on the entity type, you might need to adjust the CSV file’s format to match Matrixify’s template.
  • Refer to Matrixify’s documentation for detailed instructions on data preparation.

#3 Import Data Using Matrixify

  • Open the Matrixify app in your Shopify admin.
  • Click “Import” and select the CSV file you exported from Magento.
  • Map the Magento fields to their corresponding Shopify fields.
  • Choose import options (e.g., update existing products, create new collections).
  • Click “Start Import” to initiate the process.

#4 Review and Correct Errors

  • Matrixify will generate a report of the import process, highlighting any errors or warnings.
  • Review the report and make any necessary corrections to your data.

Matrixify errors and warnings

#5 Re-Import Corrected Data (If Necessary)

  • If there were errors in the initial import, repeat Step 3 with the corrected CSV file.

Step 5: Tell Your Customers About Platform Change

Whether it be a platform change, an URL redirect, or service maintenance, it’s important to understand that any change in service may create anxiety for your longtime customers.

You can inform your customers of the platform change via email and guide them through the steps to create new customer accounts. Also, it’s a good idea to tell them about page redirects and any unavailable services during the migration.

Step 6: Test Your Shopify Store

Before you launch your Shopify store, run multiple tests of your menu navigation, checkout experience, product selection process, and templates. The more you test, the more bugs and glitches you are likely to find.

Step 7: Launch Your Store

Once everything is ready, launch your new online store. It’s important that you plan your launch window to avoid disruption to your visitors and longtime customers.

Magento to Shopify Migration: How Much Does It Cost?

Many factors determine how much it costs to migrate from Magento to Shopify. These include your business size, your needs, your budget, and even more.

If you are a large business with complex data, you can hire an expert to assist you with the migration, the price will range from $45 to $80 per hour. Also, you can go for an automated database migration service which will cost around $200.

If you want to build a custom Shopify storefront, the price may bump up to $80,000 for an enterprise-level theme or template. If you want to save some money, you can buy a pre-designed Shopify theme that will cost you between $100 and $350.

How to Save Costs When Migrating from Magento to Sgopify?

Platform migration takes time and money. Fortunately, there are some tips to reduce your costs significantly while migrating from Magento to Shopify.

Sign up for Shopify Free Trial, then pay 1$/ month for 3 months

After the free trial ends, you can pay $1 for three months of full access to Shopify. That means you will have up to 90 days of using Shopify for $3 only.

Sign Up for Shopify’s Yearly Plan

You can get up to 50% off your monthly charge if you are willing to pay for the first year of service upfront.

Sign Up for 2 or 3 years of Shopify

Paying upfront for 2 or 3 years of Shopify plans gives you a 20% and 25% discount, respectively.

  • It’s worth noting that Shopify discounts and pricing change depending on your store’s location. Head to the pricing page of Shopify for any region-specific discounts and offers.

Updated in January 2023: You will no longer receive 50%, 20%, or 25% discounts if you sign up for a one, two, or three-year billing cycle.

Instead, you will get a 25% discount on your monthly subscription charge if you pay for one year of service upfront.

Go for free Shopify themes

During your first months of Shopify, you can opt for free themes on the Shopify Theme Store to see if they suit your brand’s style.

Enable Shopify Payments

Shopify imposes a transaction fee for every online and in-person purchase. If you use Shopify Payments, Shopify’s in-house payment gateway, you will be able to avoid transaction fees.

Magento to Shopify Migration: 6 Tips for Smooth Migration

Platform migration is not just about data transition but also involves working on different elements, such as page redirects, content optimization, or app compatibility. There are some tips to ensure a smooth Magento to Shopify migration.

Set Up 301 Redirects

Performing 301 redirects is crucial when migrating from Magento to Shopify. A 301 redirect ensures that the search engine and your visitors follow the same Magento URLs after the migration to avoid a “Page Not Found” or “404 Error” message.

Migrate Your Blog Content to Shopify

Your blog posts or social posts help boost organic traffic. So ensure they make their way to your new Shopify store and are relevant to users and search engines. Shopify does not offer a native way to import pages and blog posts directly into the platform. You will need a third-party app from the Shopify App Store to import blogs and page content into your Shopify store.

Check for Compatible Apps

Shopify has over 8,000 apps to extend the functionality of your store. Most of them differ from those you use on your Magento store. So, check if there are any similar apps in the Shopify App Store after migration.

Migrate Customers

Make sure you have your customer data transferred to Shopify. You can export your customers from your Magento store to a CSV file and then upload it to Shopify. Remember that you cannot migrate customer passwords to Shopify as they are encrypted.

Post-Migration Review

  • Click Products from your Shopify admin and ensure everything from product data to product tags and variants.
  • Click Customers and ensure that your customer data import was successful.

Get Your Team Ready

Your team members need to know how to operate with the new system. This will help minimize the risks of arising problems that can negatively affect daily operations.

You can schedule training sessions for all team members or employees who will work with your new Shopify store. Also, ensure to get them involved in the re-platforming process right from the beginning.

Use migration services

While the tips above can help with a self-managed migration, transitioning from Magento to Shopify can be intricate. To ensure a seamless and efficient process, consider professional migration services. Experienced teams can minimize downtime and guarantee a smooth transition.

There are several advantages to using a professional service for your migration. Here’s how Mageplaza, a leading Magento 2 migration provider, can ensure a successful move to Shopify:

  • Expert-led migration: Their team consists of certified Magento developers with a proven track record in handling complex migrations.
  • Uncompromising security: Mageplaza prioritizes data security. You can expect a secure and confidential migration process.
  • Minimal disruption: They minimize downtime during the migration, keeping your business operational and minimizing lost sales.
  • Continued support: Receive two months of complimentary post-migration support to address any questions or concerns.

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Magento to Shopify Migration: Common Problems & How to Fix

Importing Problems

Shopify allows you to import data into your store directly within the admin dashboard. However, you cannot import some data types like customer passwords, blog posts, or past orders that way. Instead, you need to transfer them via a third-party app or Shopify’s API.

Customer Passwords Not Importing

You cannot import your customer passwords directly into Shopify as they are encrypted. You need to invite your existing customers to re-activate their accounts via email and choose a new password or rely on a third-party app from the Shopify App Store.

Apps Compatibility Issues

These are among the most common problems that could arise at any time during migration. In fact, some of your Magento apps may not work for Shopify, as different developers create apps and extensions. This poses the risk that after installing one app, it will stop working.

To avoid compatibility issues, ensure that you head to the Shopify App Store and check for similar Shopify apps to the ones you use in your Magento store.

Lengthy Data Import Process

Another common problem is that it takes forever to import your data into Shopify. In fact, the length of time required for data migration depends on the size of your data and the speed of your network connection. If you have a large amount of data to import, the process may take a long time.

Magento to Shopify Migration Checklist

Prepare your Magento store

  • Perform Magento store data analysis
  • Back up your Magento store
  • Export data from your Magento store to a CSV file

Prepare your Shopify store

  • Select the right Shopify plan
  • Set up your Shopify store

Import data from Magento into Shopify

  • Import using a CSV file
  • Import using a third-party app

Post-migration review

  • Test your new store
  • Launch your Shopify store

Wrapping Up

That’s how to migrate from Magento to Shopify. Switching to a new home has never been easy; we have made that process less painful.

Related Post:

  • Shopify Plus Vs. Magento 2: A Comprehensive Comparison</a>


Image Description
Sam is the CEO & co-founder of Mageplaza, a company established to support Magento merchants with different powerful tools and resources. Sam Nguyen is also the CEO & founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore – aiming to support more than a million online businesses to grow and develop.