What is the Magento 2 Edit Order extension used for? Is it necessary?

The module is a solution to the Magento default limitation on editing processing orders. With the default, if there is something wrong with the order and the customers need to make changes, there is no other option but to cancel that order and place a new one. This can cause frustration as it makes shoppers start all over again and might just abandon that cart. With Edit Order, store owners can help modify anything about the order based on customer's requests without cancellation

How to edit order status in Magento 2?

To change the order status, please follow these steps: go to the admin panel > Sales > Orders > click the View button of the order you want to edit status. Now, setup the conditions to change the status as follow: - Invoice has not been created: Pending, - Invoice is created: Processing, - Shipment is submited: Complete

How to change the order sequence in Magento 2?

Go to Sales > Orders > choose the order you want to edit > click View button of that order. Press Edit in the Order & Account Information section and change the Order Number

Does this extension allow us to recalculate shipping charges after the order update?

Yes! If you change any information that related to the shipping fee, the system will automatically recalculate the fee for you

Can we add or remove any item from the order?

Absolutely. Mageplaza Edit Order extension allows store owners to change any ordered item's quantity, or remove them. Additionally, admins can add more items to the order easily in the backend

Can we modify the customer's account information?

The answer is yes. To modify the customer information, go to Sales > Orders > choose to edit an order you need > the first section: Order & Account Information, is where you can edit customer account info

Is there any option to generate a new invoice when an order is updated?

Yes! To create a new invoice after editing an order, please click Invoice on the section bar. It will then display a new invoice for you to modify. Remember to press Submit Invoice at the page bottom to save your changes

What extension would work well with Magento 2 Edit Order?

To improve the module efficiency, you can consider the following extensions: One Step Checkout, Shipping Restriction, and Custom Order Number

Edit Order for Magento 2

Use Case of Magento 2 Edit Order

Business goal:

Change the information of customer's orders and accounts

Default Magento 2 limitation:

Cancel the order after you finish editing its information

Solutions:

Renew the general data easily with a popup without canceling the order
Allow editing the order number, date, and status
Allow editing the customer's name, date of birth, gender, Tax/ VAT number, and save the information
Create a new account for the customers on behalf of them within the order

Configure an order's billing and shipping address

Business goal:

Change the shipping/billing address for specific cases

Default Magento 2 limitation:

Don't allow users to edit the billing/shipping address with a default Magento store

Solution:

Modify the billing and shipping address right on the View Order page or a popup

Business goals:

Edit the payment method for specific orders
Update the delivery location when the situation requires

Default Magento 2 limitation:

Restrict stores from changing shipment and payment information

Solutions:

Edit the payment option of customers in the backend without any cancellation or redirection
Modify the delivery address right on the View Order page
Automatically calculate the new shipping cost after changing the recipient location

Business goals:

Help customers remove items that they no longer are interested in or accidentally put on their orders
Update new information for the products that a customer ordered

Default Magento 2 limitation:

Don't support changing the items of an order without canceling it

Solutions:

Update cart items in the backend with no cancelation
Add or remove items
Adjust product's price, quantity, discount, and even update tax

Magento 2 Edit Order Highlight Features

Edit orders without canceling them via a pop-up for each section

One of the most outstanding features of Magento 2 Edit Order is allowing users to easily edit all information related to a pending order via Popup.

All edit actions still keep store admins on the View Order Page, not any redirection. Therefore, this feature makes the update process convenient and saves time. Most importantly, with the extension, the order is not canceled after modification, meaning its ID is kept unchanged.

Edit various order sections with a pop-up right on the View Order Page

Edit Order for Magento 2 supports store owners in making changes for all parts of the orders, including information, addresses, payment, shipping, and items.

The customer order and account's general information can be renewed in the blink of an eye. With one simple click to show the editing pop-up, the order number, date, and status can be changed instantly. In addition, admins can modify all key data of customer accounts, including name, date of birth, Tax/ VAT number, and gender. Noticeably, admins can switch customers to another group for specific reasons and purposes.

The change of billing and shipping address occurs commonly to every online store. This modification is mainly due to customer changes in the receiving location and card connection. To solve this issue, our module supports store admins in renewing this necessary information without any complicated operations by providing a pop-up of all shoppers' address fields.

Our extension provides the solution to quickly update order payment and shipment methods via the backend view order page. A list of payment choices is displayed on the pop-up, which allows the store admin to make changes easily. When the shipping address has changed, it is logical to change the payment accordingly.

It is easy to update cart items of orders right on the backend View Order Page without canceling it. With one click, the editing pop-up will appear and allow you to edit a shopping cart, including the following actions: add or remove cart items, update product price, increase or decrease the item quantity, change tax, modify discount.

Manage order updates easily using quick edit and log grid

To make it easier for store owners to manage all the customer order's changes, our Edit Order extension comes with a quick edit button and log grid, gathering all sections in one place.

Our quick edit function enhances the convenience with once submit time to edit all components of an order via the only one popup. On View Order Page, Quick Edit button are ready to show you the all-in-one popup listing all order data fields, including: order information, customer information, billing address, shipping address, payment method, shipping method, items ordered.

Each time store admins update an order, the system will automatically update this modification and display it on the log grid clearly with full details. This feature gather all changes in one table, giving users a full picture of what is happening with their orders while save huge time and efforts in finding one-by-one update.

Pricing

Choose your suitable edition.

Community

Crafted for a great webstore start $ 199 first year

1-year extension updates
1-year support
60-day money-back guarantee
Read our policies

Supports for Magento 2 Community Edition

Enterprise

Great for an enterprise solution $ 399 first year

Free updates within subscription time
Free support within subscription time
Read our policies

Supports for Magento 2 Enterprise Edition
Highest priority support

*Magento Edition

Full features list

Installation

+$50

$199

60-day Money Back

Frequent Update

Extensive Support Timeframe

Install via Composer

Compatible with: Community: 2.3.* - 2.4.6 Enterprise: 2.3.* - 2.4.6

Release Notes

Want Customization?

What experts say?

Mageplaza's numerous flexible Magento extensions empower merchants to enhance their online stores with advanced functionalities. They allow store admins to build efficient sales strategies and stay competitive.

Jackie Tran

Marketing Manager at Magestore

What customers say?

Solves all the problems regarding editing orders, must have!

Zarafaksa

Pet food company in Saudi Arabia

Why choose Mageplaza Magento 2 Edit Order for Magento 2

The module allows admins to modify order details without canceling or re-creating orders. Therefore, stores can avoid losing sales when irritated customers abandon their carts due to having to start the whole ordering process again to change only some information. Moreover, users can take advantage of our Quick Edit feature to modify all fields on one page only.