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Netsuite Vs Shopify: Finding The Better For Your Project

Are you seeking advice on choosing between NetSuite and Shopify? See this side-by-side comparison of NetSuite vs. Shopify to choose better. This comparison is based on 7 key factors. Read now to decide which one is best for your business needs now!

Netsuite Vs Shopify: Quick Assessment

NetSuite and Shopify are commonly used in the e-commerce industry. Even so, their purposes are distinct.

Netsuite Vs Shopify: Quick Assessment
Netsuite Vs Shopify: Quick Assessment
  • NetSuite: NetSuite operates as an all-encompassing business tool. It assists with accounting, financial management, customer relationships, and e-commerce. It simplifies business functions and provides resources for different departments. Companies have the opportunity to make use of NetSuite for many tasks. They can create and run online shopping platforms, handle money transactions, and supervise stock levels. Plus, they can also connect with other business software.
  • Shopify: Shopify is a specific platform designed for creating and managing e-commerce websites. It assists companies in developing and controlling their online image. It provides tools to streamline the process. Customers can establish and personalize their Internet shops. They can oversee stock and items, handle transactions, and manage delivery. Shopify is popular for its easy-to-use interface and wide range of extra features and applications.

Now, to understand better, let’s capture the key points of comparison between NetSuite and Shopify:




Ease of UseLearning curve due to comprehensive tools.Intuitive interface, easy setup.
Customization OptionsExtensive, requires technical expertise.Robust customization with ease.
ScalabilityHighly scalable for complex needs.Scales for businesses of all sizes.
Payment Gateways and FeesCosts vary based on setup and integration.Transparent fees with diverse options.
Pricing and CostsComplex pricing, customized for business.Transparent plans, additional expenses.
Integration with SoftwareIntegrates with CRM, ERP, etc.Seamless integration with third-party apps.
Customer SupportComprehensive support resources are available.Extensive support with 24/7 availability.

Key Differences Between Netsuite Vs Shopify

As you have seen in the brief comparison table above, in the next part, we will dive into a more detailed comparison: 

Ease of Use

  • Shopify: Shopify is famous for its user-friendly interface and easy setup procedure. This allows users with different technical skills to access it easily. It features an easy-to-use interface and step-by-step setup assistants. These two make it easier to create and oversee an e-commerce website. 
  • NetSuite: NetSuite provides a full range of business management tools. Even so, mastering its interface might take some time to get used to. This holds particularly true for individuals who are inexperienced with ERP systems. Yet, once you get used to it, it offers robust tools for overseeing different areas of business activities. 

=> Verdict: Shopify and Oberlo both receive high ratings. Shopify is great for establishing and overseeing various online stores. Oberlo stands out for its ability to make the dropshipping process easier for Shopify users.

Customization Options

Customization Options
Customization Options
  • Shopify: Shopify provides a vast range of customization choices. This enables users to customize their online stores. They can tailor the store based on their brand identity and specific needs. Shopify also has many themes, templates, and third-party apps. Hence, users can personalize their storefronts to reflect their individual preferences. 
  • NetSuite: NetSuite offers customization features. Yet, extra technical know-how may be needed. This is particularly true when making significant changes to workflows and processes. However, it provides extensive customization choices to cater to individual business requirements. They are customizing online stores, financial statements, and company processes.

=> Verdict: Shopify provides more flexibility and control. This is due to its wide range of themes, access to HTML/CSS, and extensive app ecosystem. 


  • Shopify: Shopify is created to grow alongside businesses of any size. It operates on an infrastructure that is based on the cloud. Hence, the platform can handle increasing amounts of traffic and transactions. It is able to achieve this without compromising on performance or reliability.
  • NetSuite: NetSuite is ideal for businesses with intricate operational requirements and large transaction volumes. It is an ERP solution that is based on the cloud. Thus, NetSuite can help companies grow and adapt as they expand. It provides scalability for different departments and business functions.

=> Verdict: Shopify tends to have the edge. This is due to its broader range of features and capabilities.

Payment Gateways and Transaction Fees

  • Shopify: Shopify provides a wide variety of payment gateways and clear transaction fees. It permits merchants to select the payment processing choices that align most with their needs. Transaction fees are usually associated with the chosen payment gateway. Furthermore, the charges could differ according to the pricing structure of the merchant.
  • NetSuite: Transaction fees and payment gateway options can differ based on two factors. The initial focus is on the particular e-commerce configuration. The next one is the payment processing solutions that are connected with NetSuite. Businesses have the option to select from various payment gateways. Transaction fees might also be imposed depending on 2 factors. The chosen service providers and the amount of transactions processed.

=> Verdict: Oberlo and Shopify are essentially equal. This is due to Oberlo functioning within the Shopify ecosystem. Both provide flexibility when it comes to payment gateway choices and impose fees for transactions. This relies on the Shopify pricing plan you have selected and your choice of payment gateway.

Pricing and Costs

  • Shopify: Shopify provides pricing plans with clear costs in different tiers. This covers charges for monthly subscriptions, extra costs, and transaction fees. Pricing options are available to accommodate businesses with varying sizes and budgets. Options exist for startups, growing businesses, and enterprises.
  • NetSuite: NetSuite’s pricing is more intricate and tailored to individual needs. It is developed according to the particular needs and demands of the company. Expenses could encompass activation charges, license fees, continuous subscription expenses, and extra costs. The extra costs are for customization, implementation, and support services.

=> Verdict: Both Oberlo and Shopify provide options for customization. Oberlo provides a plan at no cost but with restrictions. Shopify offers various subscription plans with varying features and pricing levels.

Integration with Other Software

  • Shopify: Shopify connects with a wide range of third-party apps and software solutions. It grants users entry to a broad array of tools and functions. These are to improve their e-commerce websites. Integration possibilities consist of many aspects. They are accounting software, marketing utilities, inventory management systems, and extra options.
  • NetSuite: NetSuite offers strong integration features with other business applications, including CRM, ERP, financial systems, and online shopping platforms. The SuiteCloud platform enables businesses to integrate NetSuite with third-party applications and tailor integrations, enabling the company to meet its unique business needs.

=> Verdict: Shopify has a clear advantage. This is due to its extensive app ecosystem, API access, and partnerships with major companies and platforms.

Customer Support and Resources

Customer Support and Resources
Customer Support and Resources
  • Shopify: Shopify provides a wide range of customer support resources. They are live chat, email support, telephone aid, and an extensive knowledge database. Furthermore, Shopify has active community forums and educational materials. Hence, users can maximize their Shopify experience. This is accomplished by offering users helpful tips, tutorials, and recommended strategies.
  • NetSuite: NetSuite offers thorough customer support services. This encompasses telephone support, email support, and an internet help portal. The platform is intricate. Thus, some matters may need specific technical knowledge or discussions with NetSuite’s team. NetSuite provides training programs, user forums, and knowledge-based articles as well. This is to help users maximize their use of NetSuite.

=> Verdict: Shopify has a slightly broader support system. It offers round-the-clock support and a wider variety of resources that encompass all areas of online commerce.

NetSuite Vs Shopify: When To Choose?

Before choosing, it’s important to highlight the main advantages and disadvantages of NetSuite and Shopify. It will help you define the more suitable platform for your business.




  • Comprehensive business management suite.
  • Highly scalable, and suitable for complex operations.
  • Robust integration with other business software.
  • Extensive features for accounting and finance.
  • Specialized for e-commerce, easy to set up and use.
  • Wide range of customization options for online stores.
  • Seamless integration with third-party apps and tools.
  • User-friendly interface with a large app ecosystem.
  • Higher cost, especially for customization.
  • Steeper learning curve for new users.
  • Requires technical expertise for setup and use.
  • Limited customization options beyond e-commerce.
  • Transaction fees can add up for high-volume sales.
  • Not as suitable for businesses with complex needs.

Deciding between NetSuite and Shopify is based on two primary factors. The distinct requirements and focuses of your company. Here is a manual to assist you in making a decision:

Opt for NetSuite in case:

  • You require thorough business administration. Your company needs a set of tools for accounting, finance, CRM, and e-commerce combined in a single platform.
  • Your operational requirements are intricate. NetSuite can scale and be tailored to specific needs. This feature is ideal for companies with complex procedures and large numbers of transactions.
  • You give importance to integration. NetSuite offers powerful integration features.
  • You have the option to allocate funds towards customization and expertise. More technical know-how and customization investment may be needed for NetSuite. Nonetheless, it provides great flexibility and features for companies that are ready to invest.

Select Shopify if:

  • You are concentrating on online retail. Your main objective is to establish and oversee an e-commerce website. Shopify focuses on electronic commerce. Additionally, it provides a user-friendly interface for selling items on the Internet.
  • You appreciate the simplicity and the convenience of use. Shopify has a user-friendly interface and a simple setup procedure. This allows every user to access it
  • Scalability is necessary to accommodate growth. Shopify grows along with your business. It can handle increases in traffic, sales, and product offerings.
  • You desire a diverse selection of integrations. Shopify effortlessly connects with a wide range of third-party apps and software solutions. It offers flexibility and customization options to improve your online store.


In the end, the choice between NetSuite and Shopify will be influenced by numerous factors. The individual needs, financial constraints, and future objectives of your company. Assess the characteristics, scalability, customization choices, and integration functionalities of each platform to establish which one suits your requirements most effectively.

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A data-driven marketing leader with over 10 years of experience in the ecommerce industry. Summer leverages her deep understanding of customer behavior and market trends to develop strategic marketing campaigns that drive brand awareness, customer acquisition, and ultimately, sales growth for our company.
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