How to Setup Facebook Livechat in Magento 2

Customer Chat Facebook is a free application that can be integrated directly into your website for free. In this post, we will introduce you how to set up Facebook Livechat in Magento 2.

First of all, we need to know What is Facebook Chat and what is the benefit of it?

Customer Chat Facebook is a customer chat software that includes features such as customer care, consulting, sales, etc directly on Landing Page. All management and customer care are through Facebook Messenger. In addition, this plugin helps users not need to log in to chat and receive messages if the admin sends the message.

Here are a few simple steps to set up Facebook Chat (Livechat Facebook) for your landing page.

How to Setup Facebook Livechat in Magento 2

To Setup Facebook Livechat

  • Step 1: Access your Fanpage > enter your domain path > choose Save
  • Step 2: Copy and paste the code into the </ body> tag of the Landing Page

Step 1: Access your Fanpage > enter your domain path > choose Save

  • In this step, please go to your Fanpage > select Settings > click on Messenger Platform.
  • Then, in the Whitelisted Domains field, you enter the path of the domain that you want to use. After that, choose Save to complete.
  • Please follow the image below:

Imgur

Step 2: Copy and paste the code into the </body> tag of the Landing Page

  • Next step, here is the code that you need to copy and paste it into the </body> tag of your Landing Page:

#### Note:

  • Your App ID: Replace with your Facebook App ID. If you don’t have it, create a Facebook App here
  • Page_ID: Replace with the ID code of your Fanpage. You can get page ID here

Congratulations! You have successfully setup Facebook Livechat in Magento 2. From on now, you can use multiple Multi-Channel Marketing Strategies to sell goods via Livechat Facebook Messenger on Landing Page.

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