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BigCommerce vs 3dcart: Which Option is Better?

Summer Nguyen | 09-28-2020

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There is a wide range of renowned e-commerce platforms for you to choose from, including Shopify, Magento, WooCommerce, BigCommerce, eBay, Amazon, Squarespace, 3dcart, etc. Each of them has its own advantages and disadvantages.

Today we want to focus on BigCommerce and 3dcart, taking a closer look at what they have to offer for your online store. We’ll show you the comparison between these two options so that you can identify which one is better for your business.

Now let’s dig deeper into details!

The Introduction to BigCommerce and 3dcart

The Introduction to BigCommerce and 3dcart
The Introduction to BigCommerce and 3dcart

BigCommerce Introduction

BigCommerce is a prevailing name in the e-commerce realm and has supported countless online stores efficiently. It is a builder platform, operating on the SaaS (Software as a Service) premise, offers high scalability and plenty of features and settings to set up your shop. BigCommerce has some well-known customers, including Toyota, Kodak, and Ben and Jerry’s.


However, BigCommerce is still a good option for small-scale businesses and newbies in the e-commerce world. It enables you to navigate through and create your store with ease. Additionally, there is an attentive customer support program that helps small businesses reach their goals.

Most of the tools, features, and support are available in BigCommerce’s system. Merchants don’t have to find help from third parties. The package BigCommerce offers has an SSL certificate, different themes, advanced SEO optimization, web hosting, and so on. Plus, it integrates with various payment gateways and distribution channels that are suitable for all of its customers.


  • Product variants - It is super easy to add product variants and options. There is no restriction on the variants you can create.
  • Scalability - BigCommerce has high scalability, which can serve more customers at different scale sizes.
  • No transaction fees - The platform requires no transaction fees with any of its plans. That can be a significant benefit to low-budget stores.
  • Distribution and selling - The solution allows you to distribute and sell your products via numerous channels, including Facebook, Pinterest, and Instagram.
  • SEO optimization - BigCommerce provides incredible SEO tools that let businesses achieve higher SEO rankings


  • Annual sales threshold - Each of BigCommerce plans has a yearly sales threshold. That means you’ll be automatically migrated to a higher plan if the annual sales limit is surpassed.
  • Some of the features are only eligible for users in the US.
  • There is only a small number of free themes you can use for your shop.

3dcart Introduction


3dcart is a new game in the e-commerce industry. It was created by Gonzalo Gil, who has created customizations and shopping cart solutions for numerous e-commerce vendors.

3dcart offers full-packed product plans that are affordable and scalable. It gives sellers an efficient and robust platform to promote and sell their products online. Besides, the solution ensures a smooth and seamless way to order online for your customers.

With 3dcart, you can take control of your e-commerce software through its secure administration interface. You’ll have access to the system, store inventory, customer information, and invoices from any Internet-connected computer. Moreover, you can choose from a selection of free pre-made templates or get a custom premium theme made to match your store and brand.


  • PCI compliant hosting
  • Limitless bandwidth and storage
  • No transaction fees
  • 24/7/365 phone support
  • A wide range of checkout options


  • Interface overpacked with options
  • Restricted access to file editing outside the FTP mode
  • Difficult for beginners to use

The Battle Between BigCommerce and 3dcart

The Battle Between BigCommerce and 3dcart
The Battle Between BigCommerce and 3dcart

User-friendliness comparison

As a merchant, you would like to spend much time looking after your consumers, shipping products, monitoring your profits, etc. You won’t want to spend hours reformatting a text box. That’s the reason why the user-friendly feature is so crucial and why we research it carefully.

User-friendliness comparison
User-friendliness comparison

BigCommerce User-friendliness

BigCommerce’s interface is fairly straightforward. There is a vertical menu on the left side of the screen, making it simple for you to access the main features and labels.

When you’ve chosen an option from that menu, the associated data is shown on the right side - then you can edit and view. Additionally, BigCommerce provides a drag-and-drop page builder that helps you choose content blocks and place them to any position on your pages.

However, the terminology is a consistent issue to BigCommerce. It’s very complex, and this makes it inappropriate for beginners. You need to have knowledge of technical terms to find out what they mean. That’s time-consuming and boring to those who are not tech-savvy.

3dcart User-friendliness

3dcart provides a 15-day free trial, and you can request for an extension if necessary. As you sign up, you’ll get a welcome email that contains your user login, password, and your website’s URL.

After logging into your admin, you’ll see a setup page that shows tips and videos at each turn. If you face any problem, your “trail couch” will give you a call if you’ve entered a phone number.

Template Designs comparison

Template Designs comparison
Template Designs comparison

BigCommerce Template Designs

BigCommerce provides a good collection of responsive templates that you can apply for your online store’s design. There are 12 free templates and about 140 paid themes, and each of them has a vast number of variants.

The free themes are contemporary and beautifully designed, which can be a great starting point for a store website. However, most of them are quite similar to each other. Even though Bigcommerce offers 12 templates, there seem to be only five themes with various colors.

Hence, you can choose paid themes to improve the appearance of your site. These templates arrange from $150 to $300.

3dcart Template Designs

3dcart provides a wide range of free and premium templates for your online store. There are currently more than 40 premium themes in the theme store, ranging between $149 and $189. Besides, there are over 91 free templates available for you to choose from.

A selling point is that you can freely customize your selected templates with some HTML and CSS knowledge. With the Core Theme Editor, you can change colors and font sizes. Moreover, 3dcart’s a drag-and-drop HTML editor enables you to add content blogs like photos and text pages to your website.

Learn more: BigCommerce vs. WooCommerce: Which Platform Wins?

Integrations and Add-ons comparison

Integrations and Add-ons comparison
Integrations and Add-ons comparison

BigCommerce Integrations and Add-ons

If the standard features BigCommerce offer is not enough for your requirements, you can consider buying some apps from its app store - E-commerce Apps Marketplace.

There is a huge variety of integrations available in the app store, which allows you to include many stunning features to your store. These apps cover multiple aspects of operating an online business, including accounting, marketing, CRM, shipping, and many more.

3dcart Integrations and Add-ons

With more than 200 integrations and counting, the app store of 3dcart provides the most add-ons store owners need. You can see a number of options for shipping, order management, social media, advertising, security, drop shipping, channel management, etc. Moreover, a RESTful API lets you build some custom connections that are not available in the apps.

Sales Tools and Features comparison

Sales Tools and Features comparison
Sales Tools and Features comparison

BigCommerce Sales Tools and Features

Product Types

BigCommerce is the only e-commerce platform on the market that enables you to sell physical and virtual products and services without using any app. All of these sales types are available in the editor. That can save you an amount of time and money.

Shipping Options

BigCommerce provides a variety of shipping choices. Thanks to its third-party integrations, you can have real-time shipping quotes, provide free delivery to your consumers, and print shipping labels.

BigCommerce creates its all-in-one service for higher level shipping tools. You just need to install the new BigCommerce Shipping app for free and get appealing discounts with DHL, USPS, and FedEx.

If you get your shipping operations automated, you can make your shoppers content with shipment tracking, next-day delivery, and in-store pickup.


This e-commerce builder includes a huge amount of built-in features. It does offer an SSL Security Certificate that encrypts user information to secure online payments.

Abandoned Cart Saver

As a shopper leaves their products behind in the shopping cart at checkout, you can send an automatic email to prompt them about their purchase. Additionally, you can personalize emails and add some discount codes to encourage your customers to complete their orders.

Multichannel Selling

With BigCommerce, you’ll have a chance to sell everywhere with its multichannel integrations. You can sell your products via Facebook, Amazon, Instagram, eBay, and Pinterest. Furthermore, you’ll take control of all those sales with BigCommerce’s data reporting tools. Discover customer trends, monitor your site’s performance, track your conversion rates, and more - all from your dashboard.

3dcart Sales Tools and Features


3dcart makes SEO functions visible across the website, such as when you add products. Besides, some pop-ups remind you of filling in some SEO stuff to gain higher page rankings on search engines.

Abandoned Cart Recovery

3dcart provides abandoned cart notifications that let you email buyers who didn’t complete their purchase.

Support comparison

Support comparison
Support comparison

BigCommerce Support

When you’re earning money via your online store, any issues can be expensive. BigCommerce offers support options in place to assist you in time.

The support channels are different depending on which price plan you go for. For the standard plan, BigCommerce gives you 24/7 live chat and phone support. Simply make a phone call or join a live chat at any time to have your issue resolved quickly.

When you register for a free trial, you’ll receive an email that provides an appointment for a 10-minute call to describe your business, its objectives, and how BigCommerce can aid you. Plus, you can visit the BigCommerce Help Center for some useful video tutorials.

The most costly Enterprise plan will bring you priority support, including prioritized phone calls and an onboarding consultant.

3dcart Support

3dcart gives its customers a 24/7/365 support service. If you live in the USA, you even can reach out to the support team through email, live chat, and phone. Moreover, you also submit a ticket or contact them on social networks through Facebook, Instagram, and Twitter.

Payments comparison

Payments comparison
Payments comparison

BigCommerce Payments

PayPal powered by Braintree is the default payment gateway for BigCommerce.

  • BigCommerce Standard: 2.9% + 30c
  • BigCommerce Plus: 2.5% + 30c
  • BigCommerce Pro: 2.2% + 30c
  • BigCommerce Enterprise: 2.2% + 30c

Moreover, there are about 35 other payment gateways available for this platform. Depending on the payment option you pick, you may have to pay a monthly fee or a transaction fee.

3dcart Payments

Even though 3dcart does not require any transaction fees, you may still have to pay processing fees depending on your payment option. Flat-rate providers, like Square, PayPal, and Stripe, often require about 2.9% + $0.30 for each transaction. There’s also a different processing rate if you choose to sell in person.

In addition to debit and credit cards, you can choose other payment modes, such as mobile wallets like Google Pay and Apple Pay or cryptocurrency like Bitcoin.

Easy of use comparison

The system are arranged logically so it is easy to use

3dcart easy to use feature

The recent updates to Shift4Shop have caused a slight complexity in the initial setup process. Before accessing the admin dashboard, users need to provide their business and payment information.

Upon your first login, you will see a brief introduction video and a setup guide. Besides, the onboarding checklist is hidden under the marketing section of the dashboard and is also available to help you get started.

Navigating the Shift4Shop dashboard is supported by a user-friendly sidebar menu with labeled headings and sub-headings.

However, there is a minor drawback in the organization of the navigation menu. Some sections that you would expect to have their own heading. One of the typical examples is that design is nestled under the broader category of settings. Therefore, figuring out exactly where everything is takes a little time.

BigCommerce easy-to-use feature

Beginning with Bigcommerce is a simple process. This system only requires an email address and a password to sign up for the free trial. Once logged in, you can go straight into the main admin dashboard.

Bigcommerce’s setup guide is well structured, offering a systematic approach to ensure your store is not only operational but ready to accept orders easily. Besides, it includes some info boxes that pepper the interface, encouraging exploration and promoting a deeper understanding of Bigcommerce’s extensive capabilities.

Navigating is very easy because the sidebar navigation menu is clearly labeled. All sections in the system are arranged logically. Therefore, starting and running Bigcommerce really doesn’t take a long time.

Pricing comparison

Pricing comparison
Pricing comparison

BigCommerce Pricing

BigCommerce offers four pricing plans:

  • Standard plan: $29.95 per month
  • Plus plan: $71.95 per month
  • Pro plan: $224.95 with more scalable features
  • Enterprise plan: ranges depending on your requirements

The platform also gives you a 15-day free trial, and you can ask for a demo to know how well BigCommerce supports your online business.

3dcart Pricing

3dcart provides four monthly pricing tiers and a 15-day free trial.

  • Startup Store ($19/month)
  • Basic Store ($29/month)
  • Plus Store ($79/month)
  • Pro Store (%229/month)

The Plus Store plan is the most prevailing, but you can use a Basic Store plan to save money.

Each plan has appealing features. You’ll have no transaction fees, a Facebook store, and countless orders.


That’s all the details about the two popular e-commerce builders - BigCommerce and 3dcart. BigCommerce seems to be the right choice for beginners, while 3dcart appears to be better when it comes to customer support.

Consider which feature you need for your online store and which pricing level you can afford. It takes time to find out the most suitable platform for your business, so don’t rush!

If you have anything unclear about these above solutions, you can reach out to us by leaving some comments below.

Featured article: Shopify Free Trial (2024): Getting Started with Shopify at $0


Marketing Manager of Mageplaza. Summer is attracted by new things. She loves writing, travelling and photography. Perceives herself as a part-time gymmer and a full-time dream chaser.

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