Magento 2 Product Questions extension by Mageplaza effectively assists customers to reach frequent questions related to their concerned products and other policies quickly and easily thanks to Knowledge Base search box and question category page with the Knowledge Base and Product questions List. Besides, customers can find it easy and convenient to address questions right on the page. Noticeably, this extension also well facilitates SEO effect.
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The outstanding feature of Product Questions extension by Mageplaza is the convenience of Product Questions homepage which is organized with the aim to enhance customers’ experience as good as possible. The pages are distributed logically and sensibly into the main sections including Knowledge Base search box and various question categories with specific functions: searching already-answered questions by using keywords, sorting out questions by main topics. As a result, customers can easily look for separate questions which they are concerned about, or they can view all questions related to one topic, for example, Guarantee Policy.
Product questions extension by Mageplaza allows admin freely change URLs for each question page, question category page or Product Questions homepage to make better for search engines. Besides, using human-readable URLs makes it more friendly to customers.
For each question, meta title and meta description can be edited to optimize search engines.
Question categories are arranged neatly and conveniently below the search box. Customers will find it very simple to look for one or a group of related questions thanks to category title.
Besides, the title, icon, and position of the category are easily configured from the backend or set the questions to appear or not. The answers can be configured to be displayed or hidden, and enable or disable “Read more” click to navigate the Question detail page.
By instant search box, customers can easily look for one or some particular questions by typing some main characters. Hence, the Product Questions page below will automatically display questions related to the keywords, and customers only need to click and read more.
The design of this search box can be customized easily from the admin backend.
Magento 2 Product Questions by Mageplaza allows admin to change the design of question pages with ease. On the backend, the theme color can be easily configured. Besides, customization can easily be done with Page Layout, question style, Categories column.
The answer can be shown by some first words or a full one. It can be collapsible or displayed as default.
No, the name will be displayed.
Your customer should visit any question details page to find Ask a question form and leave a question there.
You need to allow customers to submit a question. This can be done in the admin backend.
Please make sure that email notification is enabled in the backend.
It seems that you haven't assigned the question to any category yet. Please go to the backend to configure.
Posted by Mustafa
on 12 June 2019
After some research found Mageplaza FAQ extension has more features than others in the market and very reasonable price. I needed some customization and they have done the customization for me for FREE and just in ONE day. Really great team and support.
Posted by Erc07
on 08 January 2019
You can change the setting easily. This is an excellent extension for me surely. So I suggest you should use this extension. Also, their support team had resolved my issue fast. Thank you so much once again.