Top 20 offshoring companies in the Philippines

Offshoring has become a popular approach for businesses seeking to leverage global talent while lowering costs. The Philippines has emerged as one of the top outsourcing destinations because of its highly qualified workforce, friendly business environment, and cost-effective services.

This blog will explore the top 20 offshoring companies in the Philippines. These companies have a solid reputation for providing high-quality services to clients worldwide. They are continuing to innovate and expand in the ever-changing offshore landscape. 

If you are a business owner looking to outsource your operations, this list will provide valuable insights for your next choice of outsourcing partner. 

What is an offshore outsourcing company? 

An offshore company is a business entity registered or incorporated in a nation other than where it predominantly works or where its owners or shareholders reside. Offshore companies are typically founded in countries with favorable tax laws, regulatory frameworks, and corporate governance structures.

Offshore outsourcing is becoming increasingly popular for several reasons, one of which is cost. Hiring a company or an individual contractor from another nation can often result in the same quality of work at a much lesser cost. This makes offshore hiring an appealing choice for organizations with limited resources.

Benefits of offshoring to the Philippines

The Philippines is often regarded as one of the world’s top outsourcing destinations. It is home to some of the most important offshore outsourcing providers, also known as BPO (Business Process Outsourcing). Here are some of the reasons why the Philippines is an excellent choice for offshore outsourcing: 

• Cost savings

Wages in the Philippines are low in comparison to many other countries. As a result, companies looking to minimize labor expenses are increasingly looking to outsource to the nation. Low wages slo benefit Filipino employees, allowing them to earn a comfortable living while remaining competitive in the global marketplace.

Businesses can benefit from cheaper labor costs while still receiving quality services from a highly skilled workforce in the Philippines. Its cost-effectiveness is especially advantageous for small and medium-sized firms (SMEs), which may lack the resources to hire a full-time workforce in more expensive nations.

• Good infrastructure

The Philippines has a solid infrastructure, including an established telecommunications system and a reliable electricity supply. This is a big benefit for businesses operating in the country because it ensures that their activities are not disrupted.

Thanks to a well-developed telecommunications system, businesses may interact efficiently with their clients and stakeholders regardless of location. This is critical for providing exceptional customer service and building solid client connections.

• English proficiency

The Philippines is well-known for having a large pool of highly qualified individuals that speak English fluently. As a result, the country has become an appealing destination for businesses wishing to outsource their operations.

A strong English-speaking workforce is an obvious advantage for the Philippines since it allows the country to deliver greater services to clients from English-speaking countries such as the United States, Canada, and Australia, among others.

The capacity to effectively interact with customers in English is an important aspect of providing a pleasant customer experience, which is critical for creating brand loyalty and growing a business.

• Access to specialized skills and expertise

The Philippines has received international acclaim for its exceptional pool of talent, fueling a huge increase in demand for qualified workers. The country’s highly skilled workforce comprises individuals with exceptional skills, knowledge, and training. This makes them highly sought after by local and international companies alike. 

Top 20 offshore companies in the Philippines

Accenture

Accenture is a global leader in technology, consulting, and outsourcing services, employing around 400,000 individuals worldwide, with 45,000 of them based in the Philippines. Over the years, the company has expanded its reach and now operates 22 delivery centers nationwide, including in Cebu and Ilocos. 

Starting with only 85 employees in Manila in 2007, Accenture has grown into a massive organization recognized as the World’s Most Admired Information Technology Services company by Fortune magazine.

Accenture is one of the top offshore companies in the Philippines, providing clients with a broad range of services worldwide. Accenture offers high-value services beyond traditional call centers, preventing them from using the term outsourcing. 

Accenture constantly innovates and grows its cloud services, security, and enterprise architecture solutions. Accenture remains a major player in the technology and consulting industries, with a global presence in 50 countries.

Services: 

• Business Strategy
• Data & Analytics
• Artificial Intelligence
•  Technology Consulting
• Automation
• Cloud
• Digital Commerce

Major clients: Microsoft, Amazon Web Services, Coca-Cola, Unilever, Marriott International

IBM

IBM, also known as Big Blue, is a well-known company with a history of over 105 years. IBM has operated since 1911, manufacturing and distributing computer hardware, middleware, and software. 

IBM has expanded its offerings beyond the information technology industry and into various other verticals, such as financial markets, aerospace, automotive, healthcare, banking, defense,… 

The company recognizes the enduring nature of technological disruption and thus invests in research and development to enhance its services and provide the best customer experience. 

The company’s services are at the heart of many enterprises worldwide. Additionally, IBM possesses the resources and individuals required to foster ongoing innovation throughout the evolving technology.

Services: 

• Artificial intelligence
• Blockchain
• Business operations
• Cloud computing
• Data & Analytics
• Hybrid cloud
• IT infrastructure
• Security
• Supply chain

Major clients: WPP, Toyota, American Express, Bank of America

Cognizant

Ranked 194th on the Fortune 500 list, Cognizant is consistently recognized as one of the world’s most respected businesses. 

Cognizant is a global provider of information technology services that uses cutting-edge technologies to assist customers in transforming their businesses. The company’s distinct, industry-based, consultative approach helps customers envision, build, and operate more innovative and effective companies.

Being one of the leading offshore companies in the Philippines, Cognizant has a strong presence with six fully operating facilities and almost 6,000 employees. The company has five offices in Metro Manila and one in Cebu, making it Cognizant’s fastest-growing delivery center. These facilities are world-class, and their efficient operations have helped Cognizant’s success in the Philippines.

Services:

• Applications Modernization 
• Automation 
• Business Process Services 
• Cloud 
• Consulting 
• Data & AI 
• Digital Experience 
• Internet of Things 
• Software Engineering 

Major clients: Pfizer, Bank of America, JP Morgan Chase, Walmart, AIG

Infosys

Infosys is a dynamic BPO agency in Bengaluru, India, that supports its clients with various administrative needs. Since its establishment in 2002, the company’s solutions have helped businesses worldwide save money on overhead costs and remain competitive in respective industries.

As one of the award-winning offshore companies in the Philippines, Infosys takes pride in providing creative solutions. The company’s success can be ascribed to exceptional client service, highly qualified staff, and cutting-edge problem-solving approaches. 

Infosys has two decades of BPO experience and has grown its operations from India to Australia, North and South America, Europe, and Asia. The corporation employed 56,770 employees from over 120 nationalities as of 2022, and its last reported revenue was $466 million.

Infosys uses numerous IT systems to ensure that all procedures for the client go properly. If you have any questions, they will provide a variety of ways to reach them, including specialized contact forms, email, and phone calls.

Services: 

• Robotic Process Automation
• Digital Interactive Services
• Annotation Services
• BPM Analytics
• Learning Services
• Business Process as a Service (BPaaS)

Major clients: Philips, Vanguard, Microsoft, Cisco, Caterpillar

Convergys

Convergys is one of the prominent offshoring companies in the Philippines that specializes in outsourcing customer service operations. The company’s extensive experience and cutting-edge analytics and technology enable it to develop and optimize client care experiences.

The company utilizes innovation, operational excellence, and analytics to deliver exceptional customer experiences for businesses across various industries. Convergys provides customer care services that allow organizations to give personalized, multi-channel experiences that align with their customer care objectives.

Convergys is an expert in converting data into insights that can enhance customer interactions and improve outcomes. The company identifies customers who may be at risk of churning and tailors personalized interactions to encourage customer retention.

Services:

• Experience Design
• Automation & Operations
• Data & Analytics
• Digital Engineering
• CX Management
• CX Strategy

Major clients: Sony, Capital One, Microsoft, Verizon

CGI

CGI is a well-known consulting and IT company that serves various industries globally. The firm began operations in 1976 and has grown to over 400 sites worldwide, providing business consulting services to over 20 industries.

CGI is a publicly traded company headquartered in Montreal, Quebec, Canada. It has approximately 68,000 employees worldwide and offers various BPO solutions. 

The company provides the highest caliber professional services, such as recruiting technically proficient employees, customer support, and business administration processes.

Their philosophy is to provide clients with solutions tailored to their specific domain, are tried and tested, and facilitate achieving their business goals. CGI aims to provide cost-effective solutions to encourage its clients’ growth. 

Services: 

• Business Consulting
• Artificial Intelligence
• Managed IT services
• Application services
• Infrastructure services
• Business process services

Major clients: Bank of America, Canadian Imperial Bank of Commerce, National Bank of Canada, Bell Canada

Wipro

Wipro BPO Philippines Ltd. Inc. is the Philippine branch of Wipro, a prominent global player in the Information and Communications Technology, Business Process Outsourcing, and Business Consultation industries.

Wipro is now a software and services industry giant, with over 175,000 workers providing services to clients in 175 cities across six continents. Wipro’s core focus is on the IT and ITeS areas, but its subsidiaries operate in various industries, such as aerospace, defense, retail, financial services, etc. 

Wipro is dedicated to the development of innovative and cutting-edge technologies. The company has developed “Centers of Excellence,” where it conducts research in some of the most sophisticated fields of computer science, such as artificial intelligence, mobile learning, robotics, and more. 

Services: 

• Applications
• Artificial & Augmented Intelligence
• Business Process
• Cloud
• Cybersecurity
• Data & analytics
• Engineering
• Consulting
• Digital Marketing & Interaction

Major clients: Walmart, Microsoft, Philips, Citibank, AT&T

Emerson

Emerson is one of the offshoring companies in the Philippines that specializes in mechanical and industrial engineering, located in St. Louis, Missouri. 

The company collaborates closely with businesses in this field to implement simple yet effective approaches that enable them to operate more efficiently. Emerson is dedicated to making a positive difference in the world by providing creative engineering and tech solutions that improve the lives of its customers.

The company has developed tremendously since its foundation in 1890, with over 10,000 workers and a rising global presence. Emerson works with clients worldwide while headquartered in the United States.

As a prominent mechanical and industrial engineering leader, Emerson provides various services to assist corporations in managing their systems cost-effectively and efficiently.

Services: 

• Consulting services
• Project services
• Lifecycle services
• Educational services

Major clients: Chevron, Dow Chemical, General Electric, Royal Dutch Shell

Capgemini

One of the top offshoring companies in the Philippines is Capgemini, which has provided high-quality technology, consulting, and outsourcing services for several decades. 

One of its key strengths is its application services in the development and maintenance programs, which improve the end-user experience and accelerate business process modeling.

At Capgemini Philippines, Corp., experts help businesses go digital by connecting people through insights and data, which is the medium’s soul. The company offers infrastructure services and technologies that work together to improve the quality of a brand’s business definition. 

Experts offer in-depth solutions to tackle security and quality testing methodologies, ensuring that businesses are secure and their technology is high quality. 

Services: 

• Cloud
• Cybersecurity
• Data and artificial intelligence
• Enterprise management
• Intelligent industry

Major clients: Airbus, McDonald’s, General Electric, Carrefour, Nestle

JPMorgan Chase and Co.

With approximately 15,000 Filipino employees, JPMorgan Chase is one of the major offshoring companies in the Philippines in the BPO sector.

JPMorgan Chase and Co. has established a significant presence in the Philippines, with three distinct businesses operating there. The company was founded on the foundation of more than 1,200 predecessor institutions that came together over time to become today’s company.

JP Morgan is a prominent financial services company with total assets of $2.6 trillion. The company operates in over 60 countries and employs more than 240,000 professionals to deliver its services.

Services: 

• Commercial banking
• Investment banking
• Cybersecurity 
• Infrastructure management
• Digital innovation

Major clients: ExxonMobil, Walmart, Microsoft, BlackRock

Tata Consultancy Services

Tata Consultancy Services is an Indian information technology services & consulting company headquartered in Mumbai. Established in 1968, the company has become one of the largest offshore companies in the Philippines. 

The mission of Tata Consultancy Services (TCS) is to help clients reach their business goals by delivering cutting-edge, top-tier consulting IT services. They also prioritize creating an enjoyable experience for all stakeholders who interact with them. 

With a long-standing commitment to exceptional customer service, TCS has expanded its operations to various regions, including Africa, Europe, America, and Asia. Currently, the company is recognized as the third-largest IT solution provider globally.

Services: 

• Cyber security 
• Quality engineering 
• Cloud storage services 
• Artificial intelligence and automation 
• Enterprise application services 
• Engineering & Industrial services 

Major clients: Walgreens Boots Alliance, British Airways, Bank of America, Citigroup

TELUS International

Founded in 2012 in Bulgaria, Telus International is a prominent provider of innovative digital customer experience (CX) solutions. Being one of the leading offshore companies in the Philippines, Telus has expanded its operations to further enhance its capabilities in delivering next-generation digital services.

TELUS International provides a comprehensive range of integrated solutions and services, including digital strategy, IT lifecycle solutions, innovation, consulting, digital transformation, and more. 

The company’s omnichannel CX solutions include trust and safety solutions, content moderation, and other managed solutions. The company partners with brands across various high-growth industry verticals, such as technology and gaming, eCommerce, etc.

TELUS International’s operations focus on delivering high-value engagements to clients worldwide, utilizing exceptional customer experience and technical teams.

Services: 

• AI Data Solutions: AI training data, Data collection, Data annotation,…
• Digital Experience: AI & Bots, UX / UI design, Big data analytics,…
• IT Lifecycle: Cloud platform solutions, App development and management, Internet of Things (IoT),…
• Advisory Services: CX process consulting, Data, and customer analytics,…

Major clients: Google, Airbnb, PayPal, Uber

TaskUs

TaskUs is a well-known provider of BPO services among the top offshore companies in the Philippines. As a reliable partner for many major corporations, TaskUs has helped businesses improve their operational efficiency and customer experience.

The company is enhancing the efficiency of its clients by utilizing advanced digital solutions, automation, and generative AI that help improve the overall customer experience. 

TaskUs provides data labeling services to innovative companies all around the world. The company combines human intelligence with AI products to create high-quality technology processes and solutions.

As a human-centered company, TaskUs invests in developing its employees, cultivating a culture that promotes continuous learning, collaboration, and growth. 

Services:

• Digital Customer Experience
• Trust + Safety
• AI Services
• Risk + Response
• Consulting
• For Startups
• Talent Management

Major clients: Uber, Zoom, Wish, Coinbase, Robinhood

Amped HQ

Amped HQ, based in Taupo, New Zealand, provides innovative offshoring, outsourcing, and business process outsourcing (BPO) services. Since 2019, the company has offered its clients tailored, cost-effective offshoring and outsourcing solutions.

Amped HQ employs a dedicated offshore staff customized to meet your business’s requirements. The company has a team of specialists prepared to assist you in developing a full-time, dedicated workforce in the Philippines. 

Beyond basic back-office functions, Amped HQ identifies, recruits, and places the most exceptional talent in growing companies in various roles. The roles they employ are accountants, digital marketers, graphic designers, IT developers, and eCommerce experts.

Amped HQ has the breadth of internal know-how to achieve success for its clients, thanks to its extensive experience across numerous industries.

Services:

• Graphics & Digital Media
• Marketing & SEO
• Backoffice & Administration
• Customer Service
• Finance & Accounting
• Real Estate
• eCommerce

Hinduja Global Solutions (HGS)

As one of the Philippines’ leading offshore companies, Hinduja Global Solutions (HGS) is helping global businesses gain a competitive edge daily. 

HGS leverages technology-driven services, including automation, analytics, and digital solutions. The company also provides domain expertise in back-office processing, contact centers, and HRO solutions to provide clients with a significant transformational impact. 

HGS, a subsidiary of the multibillion-dollar Hinduja Group, takes a “globally local” approach, employing over 20,000 people across seven nations. HGS operates globally and is readily available to assist clients and address their customers’ needs. 

The company aims to enhance a business’s competitiveness by providing customers with desired services and interactions. HGS also specializes in cultural diversity to ensure that clients and their customers receive the finest service possible.

Services: 

• Software & Application Development
• Digital & Content Marketing
• Customer Service
• Human Resource & Legal

Major clients: Amazon, Barclays, Humana, Vodafone

Boomering

Boomering is a leading third-party business process outsourcing (BPO) provider based in Clark Free Port Zone, Pampanga, Philippines. 

As one of the renowned offshore outsourcing companies in the Philippines, Boomering offers customized, state-of-the-art BPO services that help businesses achieve their goals. The company has an expert team of 51 – 200 individuals collaborating through innovation and creativity.

Boomering allows clients to develop scalable solutions through improved efficiency and complete transparency. Businesses collaborating with Boomering can focus on strategic objectives and growth prospects while leaving day-to-day BPO operations to the specialists.

Services: 

• Information & Technology: Mobile App Development, Web Development, UI/UX Design
• Creative Marketing
• Accounting & Finance
• Architectural & Engineering

Global BrainForce

Global BrainForce (GBF) was founded in Amsterdam in 2012 by Robert Giezen, who recognized the growing importance of remote work in the IT and software development industry. With the advent of video conferencing, augmented reality, and cloud computing, companies can now leverage a global software development team.

GBF established its primary development capacities in the Philippines due to its abundance of highly skilled IT professionals and efficient communication channels. 

Additionally, Robert’s close connection to the Philippines allowed him to identify the country’s distinct competitive advantage in English language proficiency, which serves as the second language and primary medium of instruction. GBF specializes in staff augmentation, which gives clients complete control over recruitment.

Services:

• Mobile App Development
• Web Development
• IT consulting
• Quality assurance and testing

i-Cube Digital Solutions

As one of the well-known offshore companies in the Philippines, i-Cube Digital Solutions is a Japan-based IT company with over ten years of experience providing software development. 

The company uses industry-standard and time-tested processes for agile development, quality testing, documentation, and migration. The purpose is to provide dependable support for its client’s business services.

The company’s expertise and experience in providing customized solutions to clients across various regions and industries make it a reliable and trusted partner for businesses seeking to expand their IT capabilities.

With i-cube Digital Solutions as your partner, you can rest assured that your specific IT needs are in good hands.

Services:

• Mobile App Development
• Web Development
• UI/UX Design
• Back-End and API Development
• Front-End Web Development
• Microsoft Workspace and Azure services
• Quality Assurance and Testing

Major clients: Izumi Global, Relativity Business Solutions, Omakase Lifestyle

Tech Mahindra

Tech Mahindra, a subsidiary of the Mahindra Group, is one of the largest multinational federations of companies worldwide. 

With over 260,000 employees in more than 100 countries, the Mahindra Group is a leader in farm equipment, utility vehicles, IT, and financial services. Being regarded as one of the top offshoring companies in the Philippines, the company has a strong presence in renewable energy, logistics, agriculture, hospitality, and real estate.

The company aims to drive positive change in the lives of communities and stakeholders to help them thrive and achieve their goals. Tech Mahindra delivers innovative and customer-centric digital experiences that empower enterprises, employees, and society to grow.

By leveraging its expertise and resources, Tech Mahindra helps clients and stakeholders across various industries achieve their goals and rise to new heights of success.

Services: 

• Data Analytics
• Artificial Intelligence
• Infrastructure and Cloud Services
• Experiece Design Services
• Cybersecurity
• Performance Engineering
• Digital Supply Chain

Major clients: Airbus, AT&T, Vodafone, Walmart

HCL Technologies

HCL Technologies is one of the renowned offshoring companies in the Philippines that provides digital, engineering, and cloud solutions to businesses worldwide. 

Established in 1976, HCL Technologies is one of the original tech startups that predicted the future of computing. Since then, the company has expanded to over 219,000 employees and has more than 210 delivery centers in 54 countries. Its software and product offerings serve around 10,000 clients globally.

The company has a strong global presence with operations in six countries throughout the Americas, 21 in Europe, and 19 in Asia and the Pacific region. HCL Technologies strives to assist in transforming and modernizing businesses through its expertise in these fields.

Services: 

• Digital Business: Digital Applications and Platforms, Software-as-a-Service (SaaS), Data and Analytics,…
• Digital Foundation: Networks, Hybrid Cloud, Digital Foundation Consulting,…
• Digital Process Operation: Supply Chain Management, Cognitive Automation,…
• Engineering and R&D: Operational Technologies, Digital Engineering on Cloud, Product Engineering

Major clients: Microsoft, Dell, Nvidia, Intel, Adobe

Challenges of working with offshore companies in the Philippines

When it comes to working with offshoring companies in the Philippines, there are common challenges that businesses may face:

• Time zone differences: Depending on where your business is located, the time difference between your location and the Philippines can be significant. This can make it challenging to schedule meetings or communicate in real time, impacting productivity and collaboration.
• Communication and cultural barriers: English is widely spoken in the Philippines, but there can still be differences in language use and cultural nuances that can impact communication and understanding.
• Data privacy concerns: Philippines has a comprehensive data privacy law, but there have been past data breaches and security vulnerabilities. It’s essential to work with offshore companies with robust data privacy and security protocols to protect sensitive information.
• Infrastructure limitations: While the Philippines has made significant investments in its IT infrastructure, there can still be limitations in terms of internet connectivity and technology resources.

To handle these challenges, Mageplaza has the expertise and resources to address the common challenges that businesses may face. Here are some reasons why you should work with us:

• Continuous Technical Support: Our team of experts provides continuous technical support to our clients, resolving any problems that may arise. We can assist with troubleshooting technical issues, performing regular maintenance tasks, and ensuring that your systems operate smoothly.
• Competitive Pricing: We offer competitive pricing starting at just $15 per hour, ensuring you receive excellent investment value. We provide flexible engagement models, including hourly rates and fixed-price contracts, so you can choose the option that best suits your specific requirements and budget.
• Advanced Security: we prioritize security by signing non-disclosure agreements (NDAs) and contracts to protect your privacy and security. You can rest assured that we take your security concerns seriously and will go above and beyond. 
• Transparent Communication: We prioritize transparent communication with our clients, allowing you to closely monitor the entire development process. Our developers are available for daily communication throughout the project phase, so you can stay informed and provide feedback as needed.

Ready to take your business to the next level? Don’t hesitate to contact us today.

TALK TO MAGEPLAZA

Conclusion

The top offshoring companies in the Philippines offer various services, including IT solutions, customer service, and financial services. By partnering with these companies, businesses can use the Philippines’ strengths to achieve their goals and grow their operations.