If you are looking for a great solution to easily reach customers, Zendesk is a must-have choice. In this post, let’s explore how to integrate Zendesk with Magento 2.
Zendesk is one of the leading customer care software on the market. This software is very easy to deploy and is used by more than 40,000 organizations around the world. It helps to reduce costs, increase productivity for your Magento store and definitely bring satisfaction to your customers. Zendesk allows you to integrate support channels like email, web, chat and social media or anything.
Moreover, it is easy to use and attracts customers with an eye-catching interface and interesting icons. Don’t hesitate to choose Zendesk. It will bring new breeze to your store.
After logging into Zapier, choose
Make a Zap to start integrating
Magento 2.xso that Zapier can get all data from your store.
select Magento 2.x Triggerfield and click on
connect an Accountin
select Magento 2.x accountfield. In this step, please enter full domain, admin username and admin password of your Magento 2 store as the following image:
Save + Continue.
Choose an Action Appfield, choose
Zendeskand click on
Select Zendesk Actionfield. After selecting, click on
Select Zendesk account. Please click on
Connect an Account. Then, your screen will display the image below:
API Tokenthat is found in your Zendesk account. Immediately, your PC will show the account that you have just created. Now, click on
Save + Continue.
Set up Zendesk ticket. Now, please enter all required information as well as the information of customers such as
Requester emailthat you have created from your Magento 2 store, then choose
Zendesksuccessfully. Finally, choose
Finishand set the
name your zapto complete.
Posted by vanessa in Blog . December 09, 2018