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How to integrate Capsule CRM with Magento 2 via Zapier

Do you know the Capsule CRM and its benefits when we integrate it with your e-commerce store?

Today in this article, we will introduce you how to integrate Capsule CRM with Magento 2.

According to some recent surveys, Capsule CRM is the most effective sofware for Magento 2 store. This is a simple, flexible, and powerful web-based CRM that allows you to keep track of your contacts, your companies, your sales opportunities, and the tasks that you need to complete. In addition, with Capsule, you can also manage all relationships not just customers.

From now on, share your tasks using Capsule, it also allows you to manage your projects by creating and monitoring tasks, assigning your colleagues and controlling the time when the tasks end.

We believe Capsule CRM is a great tool for e-commerce stores. It will make your business more efficient and more convenient by satisfying your customers with value and benefits you can offer to them.

How to integrate Capsule CRM with Magento 2

To integrate Capsule CRM

  • Step 1: Sign up the Zapier account
  • Step 2: Sign up the Capsule CRM account
  • Step 3: Integrate Magento 2.x
  • Step 4: Integrate Capsule CRM for your Magento 2 store

Step 1: Sign up the Zapier account

Step 2: Sign up the Capsule CRM account

After logging into Zapier, choose Make a Zap to start integrating


Step 3: Integrate Magento 2.x

  • In this step, choose Magento 2.x so that Zapier can get all data from your store.


  • Then, choose New Customer in select Magento 2.x Trigger field and click on continue.


  • After that, you need to connect an Account in select Magento 2.x account field. In this step, please enter full domain, admin username and admin password of your Magento 2 store as the following image:


  • After generating your Magento 2.x account, the screen will display as an image below. Then, choose Save + Continue.


  • Great! You have just tested Magento 2.x successfully. Please continue doing the next step.


Step 4: Integrate Capsule CRM

  • In Choose an Action App field, choose Capsule CRM and click on Continue.


  • Then, you need to choose one of the options in the drop-down list of Select Capsule CRM Action field. After selecting, click on continue.


  • Next, you need to select Capsule CRM account. Please click on Connect an Account.

  • Now, your screen will display as the following image. Next, please enter Authentication Token that is found on your preferences page, then click on Yes, Continue.


  • Next, you must set up Capsule CRM Contact. Now, please enter all required fields on page, then choose continue box.


  • Wow, you have tested Capsule CRM successfully. Finally, choose Finish and set the name your zap to complete.


  • Your Zap is working and it will auto-check for your Magento 2.x new customer.


  • After all, you have just done and here is the result of the integration:


  • Now, you have just integrated Capsule CRM with Magento 2.
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Vanessa is a content executive at Mageplaza. Cooking and reading books are her passion. Her particular hobby is travelling, helping her discover all around. She is an energetic marketer with the hope of making her words magical.
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