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Bounce rate is one of the ways to measure how well a web page engages its visitors. It indicates the percentage of users that only open one webpage before exiting. You may ask yourself: What’s a good bounce rate for your store’s website? Does it work like that for an email that bounced back?
Such questions often cross store owners’ and marketers’ minds, but many of them do not have answers yet. We will help you understand what constitutes good bounce rates and bad ones and how to improve on these aspects.
The bounce rate of your website refers to the percentage of visitors who land on a page and leave without clicking on anything else or exploring another page.
You should know two things if you want to manually calculate your website’s bounce rate: the overall number of visitors who entered the site, which is referred to as “entrances”, and the total number of visitors who left after seeing only one page, called bounces.
The equation for computing the bounce rate is:
As an illustration, suppose that your website attracted 1000 viewers, with 400 going away after having seen just one webpage; hence it results in:
Bounce rate= (400/1000) x 100 =40%
That implies your website’s bounce rate would be 40%.
It is always good to remember that bounce rate is not the only way to assess your site’s performance. To better understand user interactiveness on your web pages, among them are time spent on the site, pages per session, and conversion rates.
A good bounce rate varies depending on your industry, where your traffic comes from, and the type of page visitors land on. According to Statista, the average bounce rate for global e-commerce websites is approximately 38.7%. For B2B websites, Contentsquare said that the average is around 61.1%, which is exceptionally high in the technology sector, with an average of 70.8%.
Different types of pages also have different bounce rates. For example, blogs and news sites might bounce higher because visitors often come for a specific article and leave. In contrast, e-commerce generally aims at getting a lower bounce rate as they want visitors to browse through multiple products and make
Good Bounce Rate: Below 40%
And these figures are confirmed by a report by Databox.
If you look at all these details about bounce rate, you will realize that it changes with time; heart but rarely finds itself in its ideal position because of seasons or trade volatility.
According to the Databox report, here are some benchmarks for various sectors’ overall bounce rates:
Industry | Overall Bounce Rate |
---|---|
Apparel & Footwear | 27.92% |
Automotive | 41.06% |
Construction | 46.27% |
Consulting & Professional Services | 49.47% |
eCommerce & Marketplaces | 36.14% |
Education | 42.40% |
Food | 39.38% |
Health Care | 43.38% |
Health & Wellness | 38.65% |
Information Technology & Services | 48.22% |
Industrials & Manufacturing | 41.32% |
Real Estate | 47.83% |
SaaS | 48.24% |
Technology | 48.02% |
Travel & Leisure | 36% |
However, every website is unique, and other factors, like content quality and user experience, can also impact bounce rate. So, these benchmarks are just guidelines and might not apply to every situation.
High Bounce Rate is above 55%
Multiple reasons could have led to the high bounce rates you are recording. They include:
If a page asks visitors for too much, like filling out forms or sign-up procedures, they might get discouraged before taking any action since it appears as if it would be too much work. Bounce rates can also be tracked to help identify these issues via website analytics tools such as Google Analytics, making the work easier.
The percentage of sessions that finish on a particular page is known as the exit rate. The computation involves finding the number of exits and dividing it by the total number of sessions for that page.
For example, when a user reads an article on your blog, clicks an internal link to another article, and eventually closes their browser after reading the second one, this cannot be termed a bounce. However, because the visitor quits the site after viewing the second article, the page’s exit rate goes up.
On the other hand, bounce rate is the percentage of sessions that only involve one page viewed by visitors before leaving. For instance, when someone lands on a blog post but closes their browser five seconds later without navigating further, this constitutes a bounce, increasing bounce rates on that particular web page.
In conclusion, though every exit is usually accompanied by bouncing back, not all instances where individuals leave an internet site are categorized under bouncing rates.
The bounce rate offers insights into the performance of your page, indicating how visitors interact with your content and whether they choose to browse through additional pages after initially landing there.
Having a bounce rate shows that your page is doing an excellent job of engaging visitors and getting them to explore more of your site; on the other hand, if your bounce rate is high, it could mean there’s room for improvement.
This measure offers insights into content quality by assessing relevance and engagement. Is your content captivating enough to keep users on your site without being interrupted by ads or pop-ups? Does slow page load or poor design affect user navigation? These factors are key when evaluating your bounce rate.
However, the bounce rate is a piece of the puzzle. To understand how your website is performing , it’s essential to supplement it with other data sources, such as insights from user behavior analysis tools such as Hotjar. These tools provide profound insights into visitor behavior on your website allowing you to interpret bounce rates in the more enormous scope of customer interactions.
To enhance visitor engagement and encourage repeat visits to your website, it is essential to identify why people leave your site.
Speed up your page loading
A slow-loading page may drive visitors away before they explore any further. Optimize images, compress files, and use caching to make your page load faster. Tools like Semrush’s Site Performance report can help you pinpoint areas needing improvement to reduce your bounce rate.
Pro Tips: You can check whether your site is performing well or not using tools like PageSpeed Insights. All you have to do is insert your page’s link, then this tool will automatically analyze and provide the results for free.
Optimize for Mobile
With many people using their phones or tablets to browse, your site must work well on mobile devices. Google’s Mobile-Friendly Test can show how your site looks on mobile and suggest improvements such as bigger fonts or fewer ads. Therefore, a better mobile experience means visitors are likely to stay longer.
Use Internal Links Wisely
These internal links direct users to other pages on the same website, which keeps them engaged. Thus, adding “related posts” at the end of articles may encourage readers to explore more content within the platform. Moreover, such links assist in search engine optimization since they direct spiders through various pages on the website.
Make Your Content Readable
The content needs clarity and a how-to-follow nature. In addition, short paragraph headings with pictures or videos can break up text segments, thus allowing customers to remain engaged while taking information in.
Aligning Content with Search Purpose
The visitors to your website have targeted intentions for coming on board; hence, ensure that your content meets their needs within no time, which could have taken them away from you. Searches can give you a clue about what people want; hence, you can use their intent to create content that satisfies them.
Incorporate a Table of Contents
For lengthy posts, provide your audience with a table of contents to find what interests them the most. This feature allows readers to immediately jump toward desired areas, retaining them enjoying your writing style.
Add Interactivity
Adding quizzes, polls, or games makes it possible for one’s site to become more productive and exciting; hence, it encourages visitors to explore more pages of your site.
Showcase Authority
Trust-building is essential to keep visitors on your site for more extended periods. To illustrate this credibility, display customer reviews and ratings, among other social proof forms, that indicate the reliability and significance of spending time there.
Update Content Regularly
To stay up to date with current events in the niche, maintaining a fresh blog by posting new relevant posts helps hold onto them. Consider making at least one post every week or fortnightly, respectively.
Test Plus Optimize
A/B testing different site elements, such as layout headline form button colors, helps determine what works well with them.
Attract the Right Audience
Make sure that those who may be interested in what you have are the ones you aim for. Use their interests and regular platforms to ensure you can draw the right traffic.
Use Obvious Calls to Action
Tell visitors directly what you want them to do next; for example, click a button or sign up for an offer. Multicolored elements are also helpful here as they guide people.
Make Use of Visuals
Including videos, infographics, or images helps get attention, thereby increasing visitors’ time on your website. Incorporating these into your pages makes them more manageable for people because they are colorful and exciting.
In most Google Analytics reports, the bounce rate is not shown by default, but you can add it. Here’s how:
On the left menu of your Google Analytics dashboard, click on the Reports tab.
Next, choose Pages and Screens under Engagement.
To edit the report, hit the pencil icon in front of you at the top right corner.
A sidebar will open with several options. In that sidebar, click on Metrics, followed by Add Metrics.
After scrolling downwards, select Bounce rate.
Dragging six dots upwards next to the bounce rate will rearrange its placement near what it will be in the first place.
Click Apply to add the bounce rate to your report. Finally, save all changes made.
Now, the bounce rate will be included in your reports.
When researching bounce rates, review all factors, including how long visitors stay, where they come from, and their device type. Align your content and user experience with these factors to spot patterns and address bounce rate issues.
Think of bounce rates like a “Check Engine” light. It signals a potential issue, but you must examine all systems to pinpoint the problem. While there’s no single fix for bounce rates, understanding them helps you make informed marketing decisions and improve your website.