Magento 2 FAQ Extension

Magento 2 FAQ extension allows customers to find the common inquiries on Knowledge Base and FAQ lists. Besides, the module assists you to create the informative & friendly page that is good for the higher SEO rank.

  • Advanced Search for Knowledge Base and FAQs
  • Free to custom background with unlimited colors
  • Create unlimited categories and articles
  • Integrate Social Networks for sharing
  • Auto-update the views, votes, and update time on the article page



30-day Money Back


1-Year Update


1-Year Support

Compatible with: CE 2.0 - 2.1.0, EE 2.0 - 2.1.0

In the business, times equals money while there are always thousands of questions in a customer’s mind both before and after purchasing. Thus, the faster answers, the happier customers, the more successful business.

Created by Magento 2 FAQ extension, FAQ section, a must-have in eCommerce, shows a list of question and answer pairs so that you can give the clients general knowledge base for each product. This is a type of "self-service" support which brings great customer experience and adds better SEO value to your product detail pages.

Flat and Responsive Design

magento 2 faq responsive

With the friendly interface, the module will make Knowledge Base or FAQ page’s appearance as perfect as possible even though any device as computer, tablet or mobile is used to access.

Powerful Search Tool

Magento 2 extension allows displaying the needed Knowledge Base or FAQ topics when typing some related words in the search box.

magento 2 faq ajax search

Unlimited Colors

Support 7 popular colors and a custom color that make you free to change the background display.

  • Green
  • Dark Green
  • Blue
  • Orange
  • Violet
  • Black
  • Red
  • Custom unlimited colors

magento 2 faq ulimited colors

Support FAQ Styles

Our Magento 2 module provides two popular FAQ styles as the following:

  • Accordion
  • Listing

Feel free to change the style how to fit with your store’s design.

Enable Accordion functionality for FAQ page’s performance that looks neater and more professional by instantly showing/hiding answer for each question.

magento 2 faq listing accordion style


Configurable left or right sidebar with:

  • Popular Articles
  • Recent Articles
  • Categories

In addition, at the bottom of the page, Related Articles will list other topics in the same category.

magento 2 faq widget

SEO Optimization

To assist your knowledge and FAQ page to reach the high SEO rank, you can complete the required SEO information including:

  • Meta Title
  • Meta Description
  • Meta Keywords
  • Meta Robots option
  • Article URL
  • Rich snippet (coming soon)
magento 2 faq seo optimization

Social sharing buttons

The readers can share any articles via available social networks like:

  • Twitter
  • Facebook
  • Pinterest
  • Google Plus
  • Email
magento 2 faq social share button

Meta Information

Under the article title, Magento 2 FAQ + KB extension allows showing number of views, votes and update time . All of them are updated automatically as soon as there is a new reach, a new vote or a new editing of the topic.

magento 2 faq statistic


It is possible to vote the helpfulness of the knowledge articles. Each vote is auto-updated right on the frontend.

magento 2 faq kb voting

Full Features List of Magento 2 FAQ extension

For Store Owners

  • Awesome user interface
  • Responsive & flat design
  • Create unlimited topics & categories
  • Allow assign an article to multiple categories
  • Allow assign a categories to multiple articles
  • Support FAQ listing styles: Accordion and Listing
  • Easy to custom title and color from the backend
  • Limit the articles on page
  • Limit the results on search list
  • Provide WYSIWYG editor tool for the content article

For Customers

  • View Popular, Recent and Related Articles on the sidebar of the page
  • View article views, votes and update time
  • Enable Vote and Social Sharing buttons
  • Share via Social Networks: Facebook, Twitter, Pinterest, Google Plus, and Email

For Search Engines

  • SEO-friendly page
  • Friendly SEO URL (KB, FAQ, and Contact)
  • SEO Optimization
    • Meta Title
    • Meta Description
    • Meta Keywords
    • Meta Robots option
    • Article URL
    • Rich snippet (coming soon)


  • assignment_ind Valuable extension

    Posted by Hature. I use Magento Community Edition
    "This extension is completely worth for purchasing! My customers would like to spend more time on my site as they say that the FAQ page is more interesting and easier to follow than the old one which is simply full of words."

  • assignment_ind Totally great!

    Posted by Michael. I use Community Edition
    "Thank god that I finally found this extension. Our support team don’t have to answer thousands times for the same question since FAQ page is integrated on my website. The time is saved for both customers and me. Nice module!"

  • assignment_ind Useful module with great function

    Posted by Obeeked. I use Community Edition
    "The extension is totally useful and convenient. Your creation is always the best, Mageplaza!"

  • assignment_ind Must have extension!

    Posted by Dustin Norton. I use Community Edition
    "Differing from other module, I am impressed by the informative page with accordion effect, that is extremely nice and neat performance. It is great for user experience on my website.
    Thanks a lot, Mageplaza, I will enjoy the great time with it."

  • assignment_ind This is what I’m looking for

    Posted by Hisre1988. I use Magento Community Edition
    "I have waited a long time to finally find out this extension! Thanks for always follow the trend and supply me such a wonderful module. This has helped me a lot.
    5 stars for your effort."

  • assignment_ind Awesome features

    Posted by GilbertMc. I use Community Edition
    "Features are amazing and easy to installed without any confliction. I highly recommend this extension."

  • assignment_ind Impressive extension with professional support team

    Posted by Hackbarth. I use Community Edition
    "Well, this is the second time I use the extension from Mageplaza and I can’t be more pleased with you guys. Great job as usual!"

  • assignment_ind Totally in love with the features!

    Posted by johnson. I use Community
    "I really like the sharing and voting buttons of Mageplaza FAQ extension. Good idea guys!"

  • assignment_ind Totally in love with the features!

    Posted by Thould. I use Community Edition
    "I have used extensions of Mageplaza many times and the productiveness of their extensions as well as the effectiveness of the support team make me undoubtedly use their product again. This time is not an exception."

  • assignment_ind Fast response from support team

    Posted by Elbert M. Autry. I am merchant
    "Mageplaza has a good support team indeed. I have some problems while running this extension with other modules which are from different providers on my store website and they help me get the solution almost at once.
    Good job, guys! Hope your team will help more clients like me."

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