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Magento FAQ Extension

Magento FAQ allows customers to find answered questions on articles list.



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Magento FAQ extension

FAQ extension is no longer supported

Mageplaza is now not support Magento 1 extensions any more. If your store is running on Magento 2, find the Magento 2 FAQ or more Magento 2 extensions

Magento FAQ extension allows customers to find answered questions on articles list. Magento FAQ is an effective way to improve customer experience and reduce customer related enquiries. Point your customers with questions to instant service resource so they can find all the necessary information to make a confident purchase in your store.

Magento FAQ module is a perfect way and a feature rich resolution to help your customers find solutions for their needs in a fully independent support resource that is easy to manage. It is an effective knowledge sharing point, which allows your customers to self-service the solutions to their problems before contacting the helpdesk team.

This extension will help you organize better all Questions & Answers, by grouping them into special categories and assign them tags, for better indexing. Answers can be easily edited, and photos can be integrated in these answers.

Magento FAQ extension Features list

  • Manage categories in tree
  • Create unlimited articles in categories.
  • Create custom attributes for article - Article attributes
  • Manage tags
  • SEO friendly: custom category, article and tag URL
  • Custom SEO meta for categories, tags and articles.
  • Questions & Answers content uses the integrated WYSIWYG editor
  • Insert images into article
  • Multiplestore supported
  • RSS and Widget included


Any questions, issues, bugs, please contact me at [email protected]

Reviews (9)

  • assignment_ind
    Valuable extension good support

    Posted by Peet on 23 February 2021 verified_user Verified Buyer
    A nice addition to our webshop. You will also be found better for Google SEO. There are still some minor points that need to be worked on. It is not responsive for mobile browsers. I am going to send this feedback to the developers, and I am sure that they will optimize these minor issues. Communication runs perfectly and fast with the developers in a professional manner.

  • assignment_ind
    Nice plugin

    Posted by bobo on 13 January 2021 verified_user Verified Buyer
    Fast response, resolved the issue, good communication!

  • assignment_ind
    Not so good on mobile

    Posted by Arvin on 30 March 2020 verified_user Verified Buyer
    Very easy to use FAQ plugin, but it doesn't look good on mobile. The overall layout is not good when I check the FAQ section on my phone.

  • assignment_ind
    Very fast support

    Posted by Moussa Camara on 30 December 2019 verified_user Verified Buyer
    Bang has been very helpful resolved my issue in a professional manner. Thanks again.

  • assignment_ind
    Thank you Mageplaza

    Posted by Bojan Bozinoski on 30 December 2019 verified_user Verified Buyer
    Fast response, resolved the issue, good communication.

  • assignment_ind
    Very good!

    Posted by Christophe on 16 August 2019 verified_user Verified Buyer
    Perfect app..simple to use

  • assignment_ind
    Super Like Module

    Posted by Indus Valley on 27 July 2019 verified_user Verified Buyer
    FAQ is a really very nice helpful module my customer also liked this module, they can directly ask a question on the product page, even nice-looking FAQ page we create, thank you very much for this.

  • assignment_ind
    One of the FAQ extensions and awesome support

    Posted by Mustafa on 12 June 2019 verified_user Verified Buyer
    After some research found Mageplaza FAQ extension has more features than others in the market and very reasonable price. I needed some customization and they have done the customization for me for FREE and just in ONE day. Really great team and support.

  • assignment_ind
    Great Module

    Posted by Erc07 on 08 January 2019 verified_user Verified Buyer
    You can change the setting easily. This is an excellent extension for me surely. So I suggest you should use this extension. Also, their support team had resolved my issue fast. Thank you so much once again.

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