Magento 2 Abandoned Cart Email Extension
v4.6.1Abandoned Cart Email for Magento 2 allows online stores to send reminder emails to customers about abandoned carts with advanced features such as flexible email chain configuration and automatically generated coupons. This extension helps increase conversion rates and sales by reminding customers to come back and complete their transactions.
Unlimited emails can easily be generated and configured in the backend with the specific time, senders, and email templates. Also, admins can apply coupons in a certain email and make it personalized for different individuals.
Besides, this extension is integrated with Google Analytics E-commerce Tracking, helping admins track from where shoppers get the link that led them back to the abandoned cart.
- Compatible with Magento 2.4.7
- Need API/GraphQL for Magento 2 Abandoned Cart Email? Chat now
- Configure abandoned cart email chains flexibly
- Apply coupons in emails
- Provide 5 email templates
- Provide in-depth reports and email logs
- Track the abandoned times via Cart Board
- Analyze shopping behaviors
- Set specific sending time and senders
- Add related products in emails
- Send follow-up emails
- Send test emails
- Report top 5 abandoned products
Most-Trusted Pick
- Work perfectly together
- Cost-effective
- 60-day money back guarantee
- FREE installation for all
Magento 2 Abandoned Cart Email Highlight Features
Manage the cart abandonment message with a flexible email chain configuration
The Mageplaza Abandoned Cart Email module boosts customer retention by allowing store admins to create unlimited emails to remind customers of their abandoned carts. Also, admins can configure them to suit different customer groups.
Catch customers' attention by applying coupons in a certain email
Coupons can be generated automatically by configuration in the backend. Store admins can choose a specific coupon rule and other coupon attributes to apply in a certain type of abandoned cart email. That is a crucial function that will greatly contribute to your store's sales recovery.
Understand the data well through detailed reports
This extension provides clear reports to help admins track the performance of emails. Thanks to them, admins can find solutions to improve the outcomes of abandoned cart emails.
Track the abandoned time of each abandoned cart type via Cart Board
In Cart Board, abandoned carts are divided clearly into 4 types of cart: Real-time, Abandoned, Recoverable, and Converted. The time when the cart was abandoned will also be displayed.
More features of Magento 2 Abandoned Cart Email
Delete/add abandoned cart emails
Admins can easily delete/add abandoned cart emails in the backend.
Support API
The Abandoned Cart Email extension of Mageplaza supports using the REST API to recover shopping carts.
Send SMS notification to abandon cart customers
Stores can send SMS to the customer's phone number to remind them if their cart becomes an abandoned cart.
Send test emails
Before sending emails to customers officially, admins can send test emails to a certain number of emails.
Stop emails for out-of-stock carts
This feature prevents sending reminder emails for out-of-stock items, avoiding customer frustration.
Show/Hide unsubscribe link in email
Depending on the campaign's objectives and customer behavior, you can decide whether to show or hide the unsubscribe link.
Set uses per coupon
Merchants can limit coupon usage to prevent abuse and ensure fairness for all customers.
Clear logs
Abandoned Cart Email information logged in the grid can be deleted in bulk.
Compatible with Mageplaza extensions
This extension works perfectly with other extensions of Mageplaza, including Google Analytics, SMTP ( Free), SMS Notification ( Free), and GDPR.
Be compatible with Magento v2.4.6
This extension is able to work seamlessly with Magento 2.4.6, the latest version of the Magento e-commerce platform.
Support Google Analytics
This extension allows admins to detect from where the cart link was clicked.
Reviews (41)
26 January 2024
The abandoned cart email module has helped us convert previously forgotten cart items into orders. In addition, support has been extremely helpful when we have a question. Highly recommended!
18 November 2022
We have more customers purchasing products now. It is so great to watch the customer come back and complete their purchases.
16 September 2022
Hi, I am using this extension for one of my clients it is fabulous Thanks Mageplaza
02 September 2022
Very happy with the support received from Mageplaza. Really impressed with their response time and ability to resolve my issue quickly. A+
05 June 2022
Easy to install, configure and use. Very useful and must-have for your e-commerce store. We use it to successfully send feeds to multiple ad platforms. Inbuilt templates save time and make it very easy to start using it.
01 June 2022
It's working perfectly. Very easy and intuitive to use. It is worth it.
04 May 2022
This works better than I expected. Customers do come back after that, big thanks to you Mageplaza.
19 April 2022
With this extension, I've brought many customers back to my store. And amazingly, my sales have instantly improved. Love you guys!
14 December 2020
The extension got installed without any bug and is working pretty fine. no issue yet
16 November 2020
This is exactly what we needed!! Can't wait to see the results!
10 November 2020
We have install the plugin in our store. We find it super helpful and easy to operate. You have excellent support and customer attention here at Mageplaza.
02 October 2020
Simpler yet effective & easy to configure
02 October 2020
Simple Yet easy to configure.
09 June 2020
This is exactly what we needed!! Can't wait to see the results!
01 June 2020
We activated the extension and realized it offers far more than we realized. Very happy with our purchase!!
05 March 2020
This is a great tool. Before using Mageplazas Abandoned Cart E-Mail extension I used Aitoc's extension. Everytime I added or changed something in the store, the extension stopped working and I had to contact support. Then I switched Mageplaza and this extension works like charm. Great templates and settings. I am very happy with this Extension. Plug n Play :-) And no more hassle.
16 January 2020
We have install the plugin in our store. The plugin is easy to install and navigation is also easy. The so many feature to cover business loss due to abandoning the cart is making this tool better then other vendors.
29 November 2019
Mageplaza has the BEST customer support I have ever experienced. I will always recommend Mageplaza to anyone.
02 October 2019
I am satisfied with this extension, not only for an excellent functionality but Mageplaza's team also gives good support Regards
01 June 2019
No problem with that just doing what we want. Its price is much better than the alternatives, without sacrificing features. Another power addition to our productive life
30 May 2019
The data says it all... Cart abandonment is a problem. The average eCommerce store loses over 75% of its sales to cart abandonment. Some industries experience average cart abandonment as high as 83.6%. Don't be a statistic, get this extension. Simple install, easy config and fantastic customer service. You will not be disappointed.
19 April 2019
This extension is a great tool to follow up with potential customers. It works as it's described on the product page. We really didn't expect that this would increase our conversions rate so quickly. Amazing results!
08 April 2019
Its strong points are the simplicity and the wide choice of templates already provided (easily customizable). Detailed documentation is available and the support is very helpful.
27 March 2019
This extension is great I managed to increase my sales and with an easy way engage with my customers. Thank you very much for a great product.
28 February 2019
No problem with that just doing what we want. Its price is much better than the alternatives, without sacrificing features. Another power addition to our productive life!
30 November 2018
Abandoned carts are a huge worry especially if you did not optimise your check out process. This extension sends out emails to encourage your customers to check out, so even if 1 out of a 100 follows through this nudge, it would have paid for this extension!
20 October 2018
You need to get the extra package where Mageplaza will do the installation for you. Otherwise, you need to spend lots of time on it and if you have any questions and create a ticket expect an answer from 24-30 hours.
28 September 2018
This module works perfectly just as we wanted it. Price is much better than the alternatives, without sacrificing features. It's completely customizable and trackable. I highly recommended. We started seeing improvements in abandoned cart rates.
17 September 2018
This extension is a great tool to follow up potential customers. It works exactly as it's described on the product page. We really didn't expect that this would increase our conversions rate so quickly. Amazing results!
29 August 2018
This is a very easy extension to configure and with a lot of prebuilt functionalities, as the email templates sent to recover the cart. Also, the support team is very quick and efficient. 100% satisfied
25 January 2018
Thanks Mageplaza for providing this amazing extension and for their customer services and for their quick response. I recommend this extension as it will help for increasing customer. it helps to grow your business. I recommend it.
25 January 2018
The extension is great. It helped me recover a great % of my client to come back and make a purchase. I am even more very satisfied with the support they are super responsive and they know what they are doing. I would definitely recommend Mageplaza. Looking forward to purchasing new extensions.
23 January 2018
This extension is very good as it helps to get more customers as it helps with marketing. They provide amazing customer services and quick response. This is the best cost effective from the Magneto 2. I recommend it to have it on your website.
13 December 2017
Before adding this product I had no idea how many carts were being abandoned, and what should be done with that, each cart that is abandoned now is given a chance from this plugin to convert it into a sale, I`m glad I invested in this plugin, I`m a regular at Mageplaza and I`m glad I got this plugin.. another power addition to their product line!
13 December 2017
Been using it only for a couple of weeks, it was very easy to setup, detailed documentation throughly enjoyed the process.. also great support as always, I have configured the rules and now waiting for conversions I`m pretty sure it's a very well written extension!
05 December 2017
Trés bonne application, prix abordable facilité paiement par paypal, grand choix d'application disponible en bref module et service client au top que du bonheur thanks Mageplaza à bientôt hervé
18 November 2017
Just install, configure the mail templates and schedule. We saw recuperated sales within 24 hours of installing. The built in templates were a little awkward (developers don't speak English as a first language, it appears), but replace with your own language and it was up and running for me in literally 15 minutes. This extension has paid for itself within the first week of using it.
17 November 2017
Our online store has some serious problems with cart abandonment as the shipping fee is often high. However, since I had this outstanding extension run in my site, we cut down the cart abandonment rate and the revenues have been recovered quickly. Thanks Mageplaza! Good job!
31 October 2017
The extension works well, nothing to complain about the service. I think I like some cute pre-made email templates created by Mageplaza. However, I still create some others my own. Good job!
27 October 2017
I installed Mageplaza Abandoned Cart Emails couples of weeks ago and figured out it brings me back many potential customers. Sometimes, I see them adding more items to cart and complete the checkout successfully then, totally satisfied with the extension
19 October 2017
This is a great and very useful extension. Easy to install and setup. This is the best cost effective from the magento market. I recommend this to anyone. Thank you!
Feature Roadmap
All of the feature updates plan and status will be updated as soon as possible in our public Trello.
View Mageplaza Extension Roadmap 2023 ->Don't see the features you are looking for?
Request featureRelease Notes
- Compatibility: The extension is now compatible with Magento 2.4.7.
- Bug Fix: We fixed a minor admin bug in report.
- We Update: Merge three sections: Overall Report, Checkout Abandonment Report and Abandoned Product Report into one comprehensive Report
- We Update: Add UTMs to track effectiveness on GA4
- We Update: Optimize the configuration
- Fix: Not correct sender according to store view when send again in overall report
- New Update: UG Link
FAQs
This extension is an indispensable tool for any e-commerce store due to its marketing automation features, specifically email marketing automation.
- Recover lost sales: Remind customers of forgotten items
- Level up customer personalization: Freely customize email content to satisfy different customer groups
- Increase conversion rates: Turn abandoned carts into completed purchases
- Gather customer insights: Understand reasons for cart abandonment
- Build customer relationships: Show customers you care and provide assistance
- Promote additional products: Suggest related items or upsells
- Improve ROI: Effective tool with a high return on investment
First, address your email settings. Ensure that email notifications are enabled in your Shopify account settings and that your email address is accurate. Then, check your email templates to make sure they are properly set up and not stuck in a draft or inactive state.
Yes, Mageplaza Abandoned Cart extension can track guest’s abandoned carts as long as they leave their email address.
Here's a recommended timeline for sending abandoned cart emails: First email: 1-2 hours after cart abandonment (This initial email serves as a gentle reminder that the customer has left items in their cart. It should be brief and non-intrusive, simply reminding them of the abandoned products). Second email: 24-48 hours after cart abandonment (If the first email has not been responded to, send a second one within 24-48 hours. This email can offer a discount or incentive to encourage them to return). Third email: 3-7 days after cart abandonment (Send a final follow-up email within 3-7 days. This email can highlight the benefits of the products, offer a personalized recommendation, or express a sense of urgency to encourage them to act quickly)
Yes! Product images will be automatically included in abandoned cart emails.
To help your stores diversify user experience and enhance customer engagement, we offer you 5 pre-made email templates that can be used in different cases. You can edit and create your own templates easily in the backend by clicking on Marketing > Email Template. The newly created template will automatically be displayed in this section.
Yes! You can apply the same rule for all store views or just restrict it in some certain ones.
From the Admin Panel, select Marketing > Abandoned Cart Email > Cart Board. You can view those carts in the Converted section here. Cart Board will categorize carts into 4 types as follows: Real-time, Abandoned Cart, Recoverable, and Converted.
In this case, the module will automatically stop sending reminders to customers.
Abandoned Cart Emails' Full Features
General configuration
- Enable/disable the module
- Add/ delete abandoned cart emails easily
- Set time, select senders for abandoned cart emails
- Add Related/Up-Sell/Cross-Sell Products to display in emails
- Add the Newsletter Unsubscribe Link in Email
- Send follow-up email when Customer clicks the cart in email
- Limit the number of products displayed on product feed
- Send Test Email
- Use pre-made email templates
- Add new email templates
- Upload the images for the labels
SMS Notification
- Enable/disable notification
- Enable Abandonment Cart Phone Number Field
- Type message to send to customers
- Display Admin Phone Number
- Set the time for sending SMS notification
Coupon
- Apply coupons for products in emails
- Set name and rules for coupons
- Set the valid time for coupons
- Set code length and code format
Campaign Analytics
- Analyze the shopping behaviors
- Use Google Analytics to track the link that brings shoppers back to the shopping carts
- Keep updated and review by the Overall Report
- Track the abandoned time of abandoned cart type via Cart Board
- Check performance via Abandonment Checkout Report
- Check performance via Abandoned Product Report
More features
- Use email logs to follow the process of sending abandoned cart
- Use the REST API to recover shopping carts
- Exclude out of stock & disabled products from emails
- Clear logs in bulk
- Be compatible with Magento v2.4.6
- Be compatible with Mageplaza SMTP
Support
- Auto-fit with every device (Mobile, Tablet, PC)
- Support multiple stores
- Support multiple languages
- Be fully compatible with Mageplaza extensions
- Support 1-year free
- Update 1-year free
- Guarantee 60 days money back
Pricing
Community
Crafted for a great webstore start $ 149 first year
- 1-year extension updates
- 1-year support
- 60-day money-back guarantee
- Read our policies
- Supports for Magento 2 Community Edition
Enterprise/ Magento Cloud
Great for an enterprise solution $ 349 first year
- Free updates within subscription time
- Free support within subscription time
- Read our policies
- Supports for Magento 2 Enterprise Edition
- Highest priority support
Why choose Mageplaza Magento 2 Abandoned Cart Email
Bring your customers back and recover the forgotten carts with Mageplaza Abandoned Cart Email! This powerful extension rescues those abandoned carts, turning browsing into buying with easy setup and flexible configuration. Creating personalized email reminders based on customer behavior, and offering them discounts, coupons, or product recommendations will be easier than ever! Checking the abandoned cart email performance frequently is important, and let’s do it with ease thanks to in-depth reports, email logs, and cardboard on the backend!
60-day Money Back
Extensive 60-day money-back period. You love it or get a full refund no questions asked.
Extensive Support
Mageplaza provides support 16 hrs/day, 5.5 days/week to guarantee the seamless operation of our extensions on your store.
Install via Composer
ESimple installation via composer helps you save time and eliminates technical issues during future updates.
Frequent Updates
Intensive update roadmaps ensure great performance, bug-free, highly compatible, and innovative extensions.