Zopim chat or now called Zendesk chat is an effective product which is the combination of online marketing, live chat support and web analytics. Actually, live chat is important for e-commerce business as your shoppers will not feel alone as there always an adviser to get their back. Besides, Zopim also provides advanced analytics to identify some information about shoppers for better marketing and later reports. Moreover, Zopim offers the Lite version which is free for small online store.
For that reason, I would like to show you how to intergrate Zopim into your Magento 2 store today. The tutorial is pretty simple which has 2 steps.
Content > Configuration > Select your current theme > Footer
And that’s all. You can start chatting with your customers right away.
It comes to the end of tutorial: How to integrate Zopim in Magento 2.