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Can I check update ticket's status?

Back with Mageplaza’s Freshdesk, under the “New support ticket” is “Check ticket status. Enter the number of your ticket to update your ticket’s status.

checkticket

We hope for your patience in technical support. Since we’re in different timezone, keeping in touch via emails is best for both of us. We’ll try to handle the response within 24 hours from Monday to Friday.





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