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Battle of the Titans: BigCommerce vs Magento 2

When it comes to choosing the ideal e-commerce platform for your online business, the decision often boils down to BigCommerce vs Magento 2. These two powerful platforms have garnered significant popularity among entrepreneurs looking to establish and manage their online stores effectively. However, determining which one is better for your store requires a thorough examination of its features, pricing, security, and more. In this article, we will delve into the comparison between Magento 2 and BigCommerce, providing insights to help you make an informed decision that aligns with your business goals and requirements.

Overview

However, before reaching the main part, let us give you an overview of these two popular E-commerce platforms.

What is Magento 2?

What is BigCommerce

Magento 2 is a flexible and robust open-source e-commerce platform authenticated by more than 267,000 online stores worldwide (CreativeMinds). With comprehensive features for product management, order processing, and customer support, it empowers businesses to create personalized online stores. Its scalability and performance ensure smooth operations, while a responsive design guarantees a seamless user experience. Supported by a vibrant community and marketplace, Magento 2 offers ample resources for businesses of all sizes.

What is BigCommerce?

What is magento 2

BigCommerce is a fully hosted e-commerce platform that simplifies online store management being used by nearly 62,000 stores (ConnectPOS). With its user-friendly interface and all-in-one solution, businesses can easily set up and customize their stores. BigCommerce provides a range of built-in features for product management, SEO, marketing, and secure payment integration. Backed by a supportive community and dedicated support, BigCommerce provides a seamless experience for online retailers.

So, we have some basic information about Magento and BigCommerce, let’s check out the detailed comparisons below to have the most reasonable answer to the question “Which choice is better?

BigCommerce vs Magento 2: Full Features Compared

BigCommerce vs Magento 2: Popularity

First of all, maybe the popularity will reflect exactly the capability and reliability of each platform. In comparing BigCommerce vs Magento 2, it’s interesting to consider their respective levels of acceptance among online retailers and the general public. According to site statistics collected by the CreativeMinds website, each platform has a different market share. Magento accounts for 8% of all e-commerce websites, while only 0.42% of the top million eCommerce websites utilize BigCommerce. In fact, 1.12% of the top million eCommerce websites use Magento. Similarly, when looking at the top 10K eCommerce sites, less than 1% use BigCommerce, whereas Magento 2 ranks at 1.51.

These figures indicate that Magento 2 surpasses BigCommerce in popularity and is favored for creating popular, extensive web storefronts. Furthermore, despite being released around the same time (Magento in 2008 and BigCommerce in 2009), Magento 2 has become much more widespread and outstanding compared to BigCommerce, as indicated by the Google Trend statistics for the past 12 months. The data further reinforces the prominence of Magento 2 in the market when comparing BigCommerce vs Magento 2.

Google statistics

You can see that even when BigCommerce reaches its highest point in one recent year, it is approximately equal to Magento 2’s lowest point simultaneously. Obviously, the popularity of the Magento 2 platform is indisputable!

BigCommerce vs Magento 2: Hosting

Within different options, Hosting is the biggest difference between them. When comparing Magento 2 and BigCommerce regarding hosting, there are several factors to consider. Here’s a comparison of hosting aspects for both platforms:

Magento 2 Hosting

  • Self-Hosting: Magento 2 is a self-hosted platform, which means you have full control over your hosting environment. You can choose your hosting provider and customize the server setup according to your needs. However, it means that store owners must communicate with third-party vendors such as SiteGround and HostGator who provide the hosting. The charge is as little as 3.95 USD per month, and you can choose the feature you think is better and suitable for your site.

  • Hosting Requirements: Magento 2 has higher compared to BigCommerce. It requires a robust hosting infrastructure with ample resources such as CPU, RAM, and storage. It is recommended to use dedicated servers or cloud hosting to ensure optimal performance.

  • Technical Expertise: Setting up and managing to host for Magento 2 requires technical expertise. You need to handle server configuration, security, performance optimization, backups, and updates on your own or with the assistance of a developer or hosting provider.

  • Scalability: Magento 2 offers high scalability and can handle large product catalogs and high traffic volumes. Proper hosting infrastructure allows you to scale your resources as needed to accommodate growing demands.

BigCommerce Hosting

  • Hosted Solution: BigCommerce is a fully hosted platform, meaning hosting is concluded as part of the service, and there is no paid money. BigCommerce takes care of the server setup, maintenance, security, and performance optimization. However, you are not allowed to be free when considering a relevant hosting. In my option, that is a weakness of BigCommerce you have to deal with if using BigCommerce.

  • Hosting Infrastructure: BigCommerce uses a cloud-based infrastructure, leveraging the reliability and scalability of cloud providers. This ensures that your store is hosted in a robust and secure environment.

  • Simplified Management: With BigCommerce, you don’t have to worry about server management tasks. The platform handles most technical aspects, allowing you to focus on managing your store and growing your business.

  • Scalability: BigCommerce is designed to scale seamlessly. It can handle high traffic volumes and growing product catalogs. As a hosted solution, the platform is equipped to handle scalability requirements without requiring manual server configurations.

In summary, Magento 2 offers self-hosting, giving you full control and customization options, but it requires technical expertise and a more robust hosting environment. On the other hand, BigCommerce provides fully managed hosting, simplifying the setup and management process, and offers scalability through its cloud-based infrastructure, but not allowed to be free when considering relevant hosting.

BigCommerce vs Magento 2: Pricing

What about Pricing? Both Magento 2 and BigCommerce are divided into different levels in order to match customers’ demands well.

BigCommerce Pricing

BigCommerce Pricing

BigCommerce Pricing (Bigcommerce.com)

Generally speaking, all BigCommerce packages provide important features and services that make it simple and effective for you to launch your online business. It offers a range of pricing plans to cater to different business needs. Here are the key details about BigCommerce pricing:

  • Standard Plan: The Standard plan starts at $29.95 per month. It includes features such as unlimited products, unlimited storage, and unlimited bandwidth. This plan is suitable for small businesses with moderate sales volumes.

  • Plus Plan: The Plus plan is priced at $79.95 per month. It offers additional features such as customer segmentation, abandoned cart recovery, and stored credit cards. It is suitable for growing businesses that require advanced marketing and conversion tools.

  • Pro Plan: The Pro plan starts at $299 per month. It provides advanced features like Google customer reviews, custom SSL, and faceted search. This plan is designed for high-growth businesses that require increased scalability and advanced analytics.

  • Enterprise Plan: This is the most advanced plan, and its price depends on customer sales. It offers custom pricing tailored to the specific requirements of larger businesses. It provides enterprise-grade features like advanced product filtering, priority support, and custom facets. This plan is ideal for large businesses with complex needs and high sales volumes.

Magento 2 Pricing

Currently, Magento is offering 3 editions: Magento Open Source (Community Edition), Magento Commerce Edition (Hosting), and Adobe Commerce Cloud (Enterprise Edition). Here are the pricing details for Magento Commerce:

  • Magento Open Source (Community Editon): You do not have to pay any license fee with this version. As an open-source edition, it provides a basic framework for building an e-commerce store. However, it does not include official support from Magento.

  • Magento Commerce Edition (Hosting): The pricing for Magento Commerce is not publicly disclosed and requires contacting Magento for a customized quote. The cost of this edition is based on factors such as business size, revenue, and specific requirements. Generally, the fee will range from $4 to $100+ per month. The hosting edition offers advanced features such as B2B capabilities, advanced marketing tools, customer segmentation, and enhanced support for large-scale businesses

  • Adobe Commerce Cloud (Enterprise Edition): This edition is a fully hosted and managed solution that includes cloud hosting, infrastructure, and support services. Similar to the Hosting version, the pricing for Adobe Commerce Cloud is not publicly disclosed and requires contacting Adobe for a customized quote. It provides all the features of Magento Commerce along with additional enterprise-level functionalities and support. It offers features like enhanced security, performance optimization, and scalability for large enterprises.

It’s worth noting that the pricing for Magento and BigCommerce can vary based on factors such as business size, revenue, specific requirements, and additional services or integrations.

BigCommerce vs Magento 2: Design

The better layout of an online store, the greater results the store can achieve. Both of the e-commerce platforms have free design templates, but we can see the different policies among them.

BigCommerce currently provides around 15 free themes, and others are paid from $145 to $235. These themes are all adaptable and simple to customize.

BigCommerce Theme

BigCommerce Theme (Bigcommerce.com)

Meanwhile, Magento 2 comes with various free themes by Magento Marketplace and more third-party sites in open source. That means it is possible to customize the design as well as you expect and want. Oppositely, BigCommerce only includes certain design options without any modification, so that you will apply them solidly in your store.

However, you can see a similar point between them: they all support a responsive layout. It is easy for your customers to access via every device like PC, tablet, and mobile. Ensure that the shopping process is always shown fluently everywhere and every time.

BigCommerce vs Magento 2: Extensions

Both BigCommerce and Magento support a wide variety of extensions on their marketplaces and offer numerous powerful integrated capabilities. However, in terms of extension quantity, Magento is absolutely the winner.

BigCommerce: As a hosted platform, BigCommerce offers robust built-in capabilities to enhance the performance of your online store such as

  • Abandoned cart reminders: Store owners can design and distribute automatic emails to any website visitor who browsed the sales funnel but did not finish the transaction

  • Analytic tools and reporting: Store owners can manage the effectiveness of their site and evaluate campaigns.

Magento: Magento offers around 5000 powerful built-in features providing a wide range of options to customize and extend the capabilities of your Magento store.

There are some significant Magento 2 extensions that should be mentioned, such as

  • Social Login: It is designed to enable quick login to your Magento 2 store without processing complex registration. Especially, this extension is totally free

  • One-Step Checkout: It significantly boosts the conversion rate while also lowering the abandonment rate. You do not have to worry about the repetitious back-and-forth motions when standing on your site.

  • Layered Navigation: With a user-friendly filtering system, it helps store owners improve SERPs ranking, boost conversion rates, and upgrade customer experience.

  • SEO extension: It helps perform perfectly to better your store’s SEO by providing outstanding features that activate automatically after installation without any alterations to the source code.

And numerous extensions you can find in Magento’s marketplace.

BigCommerce vs Magento 2: Ease of use

Before making a decision on purchasing an e-commerce platform, evaluating whether it is easy to use or not is quite important. No store owner wants to spend a lot of time building, customizing, or editing a website instead of focusing on products and customers.

About BigCommerce, it is designed to be user-friendly, with a straightforward interface that simplifies the setup and management of an online store. It offers intuitive tools and a drag-and-drop editor, making it easier for non-technical users to customize their store without requiring coding skills. Moreover, the admin dashboard of BigCommerce is also easy to edit the Frontend and Backend parts.

On the other hand, despite providing high platform customizability, Magento 2 requires technical experience and in-depth knowledge of HTML, CSS, PHP, Java, and other computer languages to build an e-commerce business on the platform. Additionally, at first glance, the dashboard of Magento Admin Dashboard is quite complicated.

As a result, might be BigCommerce is suitable for beginners than Magento 2.

BigCommerce vs Magento 2: Features

The e-commerce platforms were born with the aim of bringing more benefits and contributing to your development. That’s why Magento 2 and BigCommerce both have built-in features which are always ready to use.

For BigCommerce, the users can apply marketing tools, some payment gateways, several sales channels, and so on. Besides, BigCommerce has more than 100 different add-ons, and the merchant has to pay a monthly fee for each add-on.

For Magento 2 which is famous for boosting and increasing online sales, many powerful features include in it such as full control of management (catalog, inventory, customer accounts, …), full page caching, and more. Especially, Magento 2 has improved the checkout step to make the buyer more convenient during shopping than the older generation. Differing from BigCommerce, due to being an open source, Magento 2 allows store owners to add nice features as much as they need.

Since then, you can see that BigCommerce is a simple platform to use but there are some difficulties if you want to custom according to your status.

BigCommerce vs Magento 2: SEO

SEO is an important factor in creating trust from customers when running an online business. SEO is optimizing the site to get a high SEO rank on the search engine. According to a ranking of the best e-commerce platforms, Magento 2 is in the second position, and BigCommerce is in the fifth to increase the SEO ranking. So, what makes them become different? Here are some key points to consider:

Magento

  • Flexible URL Structure: Magento offers flexible URL structure customization, enabling you to create search engine-friendly URLs for your product and category pages.

  • Meta Tags and Content Optimization: Magento allows you to easily manage meta tags, titles, and descriptions for your pages, helping to optimize them for search engine indexing and user visibility.

  • SEO extension: Magento has a wide range of SEO extensions available in the marketplace, providing additional functionalities such as XML sitemaps, rich snippets, canonical tags, and advanced SEO analytics.

BigCommerce

  • Build SEO Tools: BigCommerce provides built-in SEO features, including customizable URLs, meta tags, and page titles. These tools allow you to optimize your store’s pages for search engines and improve organic visibility.

  • Mobile Optimization: BigCommerce emphasizes mobile responsiveness and provides mobile-friendly themes, which is crucial for SEO since mobile-friendly websites are favored by search engines.

  • Redirects and URL Mapping: BigCommerce offers the ability to set up 301 redirects and URL mapping, allowing you to redirect old URLs to new ones and maintain SEO rankings during website migrations or URL changes.

Both BigCommerce and Magento provide essential SEO features to optimize your online store for search engines. The choice between the two depends on your specific SEO requirements, customization needs, and preference for built-in features versus relying on third-party extensions.

BigCommerce vs Magento 2: Community Support

Which e-commerce platform provides better support service? That is evaluated by the success of online stores.

BigComemrce Community Support

BigCommerce is supported by BigCommerce University which offers educational resources and training materials to help users maximize their experience with the BigCommerce platform. It is a valuable resource for both beginners and experienced users of the platform, offering comprehensive training, ongoing education, and access to a supportive community. Here are some signature programs: Training Courses, Webinars and Workshops, Certification Program, and Resource Library.

BigUni

BigCommerce University page (Bigcommerce.com)

Magento Community Support

Besides, thanks to the enormous number of users, store owners can interact with Magento Community and even request assistance from the developers who they purchase from. By actively participating in the Magento supporter community, users can tap into a vast pool of knowledge, receive guidance from experienced members, stay updated with platform developments, and contribute to the growth and improvement of Magento. Everything becomes easier and more realistic with the supporter community. It’s a valuable resource for support, collaboration, and staying connected with the broader Magento ecosystem. Some kinds of Magento Community could be Magento Community Forum, Magento Stack Exchange, Magento Marketplace, or Magento User Groups.

Magento Forum

Magento Forum (Magento.com)

BigCommerce vs Magento 2: Payment Options

When it comes to running an e-commerce business, one crucial aspect that can make or break your success is the availability and convenience of payment options for your customers. Each platform will have its own choice in deciding payment options, so do Magento and BigCommerce.

Magento payment options

As a highly customizable platform, Magento offers a wide range of payment options to cater to diverse customer preferences. With Magento, you have the flexibility to integrate various payment gateways seamlessly. Popular payment gateways such as PayPal, Stripe, Braintree, Authorize.Net, and more are readily available as extensions or built-in features within the platform. This allows you to provide your customers with a variety of options, including credit cards, digital wallets, and alternative payment methods.

Additionally, Magento also supports multiple currencies, making it suitable for businesses targeting global markets. This feature enables you to accept payments in different currencies, offering a seamless shopping experience for customers worldwide.

BigCommerce payment options

Similar to Magento, BigCommerce offers a range of payment options to facilitate smooth transactions on your online store. With BigCommerce, you can integrate leading payment gateways such as PayPal, Stripe, Square, and more. These integrations enable you to accept major credit cards, digital wallets, and other popular payment methods.

BigCommerce also provides its native payment solution, called BigCommerce Payments, powered by Braintree. This built-in feature allows you to streamline the payment process and enjoy competitive transaction rates without the need for additional payment gateway integrations.

BigCommerce vs Magento 2: Security

Unfortunately, security risks are considered the biggest trouble of e-commerce. Therefore, when it comes to running an online store, security is of paramount importance. Customers need to feel confident that their personal information and payment details are protected, while businesses need to safeguard their data and prevent potential security breaches.

Magento security

Magento is renowned for its robust security features and commitment to providing a secure environment for e-commerce transactions. Some of the security measures and features offered by Magento include

  • Secure Payment Processing: Magento integrates with reputable payment gateways and follows industry standards for secure payment processing, ensuring that customer payment information is encrypted and protected during transactions.

  • Secure Sockets Layer Support: Magento supports SSL certificates, which establish a secure encrypted connection between the web server and the user’s browser. SSL ensures that sensitive data, such as login credentials and payment information, is transmitted securely.

  • Security Patches and Updates: Magento regularly releases security patches and updates to address any vulnerabilities or potential threats. Staying up to date with these patches is crucial for maintaining a secure online store.

  • Two-Factor Authentication: Magento offers built-in support for two-factor authentication, adding an extra layer of security to user logins and admin access.


Security

Security for Magento 2

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BigCommerce security

BigCommerce also prioritizes security and provides a range of features to protect the integrity of your online store. Here are some of the security measures offered by BigCommerce:

  • PCI Compliance: BigCommerce is a Level 1 PCI DSS (Payment Card Industry Data Security Standard) certified platform. It means that it adheres to the highest security standards set by the payment card industry, ensuring that customer payment data is handled securely.

  • Dedicated SSL Certificates: BigCommerce provides dedicated SSL certificates for every store, encrypting customer data during transmission and maintaining a secure connection throughout the shopping process.

  • Regular Security Updates: BigCommerce actively monitors and addresses any potential vulnerabilities. They release regular security updates to ensure that their platform remains secure and up to date.

  • Fraud Protection Tools: BigCommerce offers built-in fraud protection tools that help identify and prevent fraudulent transactions, protecting both your business and your customers.

BigCommerce vs Magento 2: Multi-channel Integration

Multi-channel integration has become essential for e-commerce businesses looking to expand their reach and connect with customers across various platforms and channels. In general, both Bigcommerce and Magento provide robust multi-channel integration options, allowing store owners to seamlessly connect them with various sale channels, marketplace, and social media. Here are some notable features and integrations offered by these platforms:

  • Built-in Marketplace Integrations: BigCommerce and Magento offer built-in integrations with popular marketplaces such as Amazon, eBay, Google Shopping, and Facebook Marketplace. These integrations allow you to synchronize your product listings, manage inventory, and process orders efficiently.

  • Social Selling: They also enable you to sell products directly on social media platforms like Facebook or Instagram. It helps stores leverage the power of social media to drive sales and reach a wider audience.

  • API and Third-Party Integrations: Two platforms offer a robust API (Application Programming Interface) that allows shoppers to connect stores with third-party applications and services. This flexibility helps you to integrate with various tools for inventory management, marketing automation, shipping, and more.

    BigCommerce vs Magento 2: Support

    1. BigCommerce Support:
  • Dedicated Support Team: BigCommerce offers 24/7 customer support through phone, email, and live chat. They have a dedicated team of experts to assist with technical issues, platform queries, and general inquiries.
  • Knowledge Base and Documentation: BigCommerce provides a comprehensive knowledge base and documentation library. It includes guides, tutorials, and FAQs to help users troubleshoot common issues and navigate the platform effectively.
  • Community Forums: Users can engage with the BigCommerce community forums to seek advice, share experiences, and learn from other merchants and developers.
  • Premium Support Options: BigCommerce offers premium support plans with additional benefits, such as priority assistance, personalized onboarding, and strategic guidance for enterprise-level customers.
    1. Magento 2 Support:
  • Technical Account Manager (TAM): Magento offers a Technical Account Manager for their enterprise-level customers. The TAM serves as a dedicated point of contact, providing personalized support, strategic guidance, and assistance with complex technical issues.
  • Official Support Channels: Magento provides support through phone, email, and an online support portal. Users can submit tickets for assistance and receive responses from Magento’s support team.
  • Community Support: Magento has an active community of developers, experts, and merchants who contribute to community forums, blogs, and knowledge-sharing platforms. Users can seek advice, collaborate, and find solutions through these channels.
  • Magento Marketplace: Users can access a wide range of extensions, plugins, and themes from the Magento Marketplace, which often come with their own support options provided by third-party developers.

Both BigCommerce and Magento 2 prioritize customer support, offering various channels and resources for assistance. BigCommerce provides 24/7 support with a dedicated team, while Magento 2 offers personalized support for enterprise customers through TAMs. Additionally, both platforms foster community engagement, allowing users to seek guidance from fellow users and experts.

Recognizing the immediacy and demand for Magento services, Mageplaza has introduced the Magento development services. Its aim to create powerful and feature-rich online stores that drive conversions and boost revenue. Here are our key services:

Both BigCommerce and Magento 2 prioritize customer support, offering various channels and resources for assistance. BigCommerce provides 24/7 support with a dedicated team, while Magento 2 offers personalized support for enterprise customers through TAMs. Additionally, both platforms foster community engagement, allowing users to seek guidance from fellow users and experts.

Recognizing the immediacy and demand for Magento services, Mageplaza has introduced Magento development services . Its aim is to create powerful and feature-rich online stores that drive conversions and boost revenue. Here are our key services:

Magento Website Development & Design : We offer expert Magento 2 website design and development services, including strategic planning, unique design enhancements, custom functionality, and seamless payment and shipping integration.

Magento Custom Development: Our experienced Magento developers specialize in creating custom features tailored to your specific requirements. This includes Magento 2 theme and module customization, site migration, and performance optimization.

Magento Consulting Services: Our consultants provide comprehensive assistance in evaluating platforms, strategic planning, performance analysis, extension, and theme analysis, as well as training and education.

Magento E-commerce Development: We help create fully-functional online stores with omnichannel and multivendor capabilities, ensuring a seamless shopping experience across various platforms.

Magento Theme Development: Our Magento theme development service allows you to customize the look and feel of your online store, creating a unique brand identity and improving user experience.

Magento Custom Development: We develop custom extensions to add unique functionalities and features to your Magento store, tailored to your specific needs.

Magento Migration Service : We handle the smooth and secure migration from Magento 1 to Magento 2, ensuring accurate data transfer and providing post-migration support.

Magento Upgrade Service : We assist in upgrading your online store to the latest version of Magento, incorporating new features and optimizing performance.

Magento Integration Service : Streamline your E-commerce operations by integrating various business tools such as CRM, CMS, ERP, marketing tools, and payment gateways into your Magento store.

Magento PWA Development : Our expert developers specialize in Progressive Web App (PWA) development, creating high-performance solutions that enhance engagement, conversion rates, and customer loyalty.

Magento API Development: We create custom APIs that enable seamless integration with other applications and systems, automating workflows and delivering personalized experiences.

Magento Speed & Performance Optimization: Our optimization services focus on improving the speed and performance of your Magento store, resulting in faster load times and enhanced customer experiences.

Magento Mobile App Development: We develop custom mobile apps that provide customers with seamless shopping experiences, enabling you to reach a wider customer base and increase revenue.

We provide comprehensive Magento development services to help businesses succeed in the competitive E-commerce landscape.

Conclusion

In the battle of BigCommerce vs Magento 2, there is no definitive winner. Both platforms offer exceptional features and functionalities, catering to different business needs. To make the right choice, customers need to consider factors such as business size, technical expertise, desired level of customization, and long-term goals. With all the given detailed comparisons, Mageplaza hopes to help customers select the platform that aligns best with their requirements to establish a solid foundation for online businesses to thrive.

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Sam is the CEO & co-founder of Mageplaza, a company established to support Magento merchants with different powerful tools and resources. Sam Nguyen is also the CEO & founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore – aiming to support more than a million online businesses to grow and develop.
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